Mesa, AZ Police Department Six Sigma Crime Reduction Project

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Mesa, AZ Police DepartmentSix Sigma Crime
Reduction Project

• Goal
• Reduce Part One Crimes by 15
• Opportunity Statement
• Reduction in crime rate from 48.4 crimes per
  1,000 residents to 41.1 crimes per 1,000
  residents
• Project Scope
• Reduce Motor Vehicle Theft, Vehicle Burglaries,
  and Shoplifts

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Project Overview
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Shoplifting
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Shoplifting Breakdowns

• General Facts
• There was a 1.17 population increase from 2006
  to 2007
• UCR Shopliftings for all Circle K stores
  increased by 280 cases (or 48) from 2006 to
  2007.
• UCR Shopliftings for all Walmart stores increased
  by 178 cases (or 89) from 2006 to 2007.

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Harkins Project
Harkins Breakdown 6950 E
Super Springs Blvd

• 2007 Highlights
• 73 of the items taken in the vehicle burglaries
  were stereos and/or electronics.
• September 2007 Meeting with Harkins management
  and nearby restaurants. Discussed a strategy to
  increase surveillance and security in parking
  lots.
• Harkins has hired 2 off-duty officers for Friday
  and Saturday nights, and hired a security company
  to patrol the parking lots.
• Vehicle security fliers have been posted at the
  businesses.
• After changes were implemented, expected results
  for 2008 would be a reduction in vehicle
  burglaries by 76 from 2007.

Action taken in 2007
This report was created from unofficial UCR data.
Statistics are preliminary and subject to
further analysis and revision.
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Booking Process

• Improvements
• Combine two Pre-Booking Forms into one new form.
• Transfer MCSO Pre-Booking requirement from
  Arresting Officer to Detention/Transport Officer.
• Sworn supervisors may approve Pre-Booking and
  Form 4 in field when reasonable.
• Sergeant signature is not needed for warrant
  approval.
• Utilize electronic file transfer when
  appropriate.
• Detention supervisors permitted to complete
  booking checklist.

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Results

• Streamlined Booking Process
• 61 reduction in Booking Cycle Time
• Cost avoidance of 593,815
• Crime Reduction
• Identified internal inefficiencies
• Formally identified areas/retailers generating
  highest numbers
• 9.2 reduction in Part One crimes from 1st
  Quarter 2007 to 1st Quarter 2008
• Expected cost avoidance of 6,117,445 or 75 FT
  Officers

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Values

• Focus on issues that are vitally important
• Decisions based on data
• Identification of root causes in problem areas
• Clarify operational definitions
• Implementation of a Process Improvement Team
  using DSS tools