4 Ways To Increase Your Restaurant Customer Trust

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D E C E M B E R E D I T I O N
4 WAYS TO INCREASE YOUR RESTAURANT CUSTOMER
TRUST
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Nowadays restaurants are often making headlines
for foodborne illness or stock withdrawal. With
the increase in quality-conscious customers, it
has now become a challenge for restaurants to
reassure the skeptical minds of customers and
maintain high standards while managing complex
food supply chains. Find out here the four ways
how restaurant food safety and quality experts
can strengthen the trust of the customers.
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Open Up Communication Among Teams
Internal communication among teams will get
everybody in the association agree with regards
to measures and procedures. It is important to
teach everyone from officials and directors to
servers and kitchen staffabout the standards
driving your wellbeing and quality
mission. Opening up internal communication will
empower your staffs to represent your brand
promise to customers.
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Prioritize Supply Chain Traceability
Traceability software will help to track the
source of every ingredient on your menu and
quickly address issues when they arise. This
level of intelligence will build responsible
teams and eventually your customer will showcase
more confidence back to your brand.
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Involve Food Quality and Safety Teams in
Marketing Campaigns
Bring together your food safety managers and
marketing managers so that they can establish
quality mission statement on customer-facing
materials like your website, blogs, social media
channels, menus and other store collaterals.
Also, allow your customers to get a glimpse into
the production process by sharing stories,
images, and videos.
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Ask Customers What They Care About
Try to know what matters most to your customers.
Is it preservatives? GMOs? Animal welfare? Local
ingredients? As you invite customers to join in
this conversation, they will start to have a
genuine feeling towards your brand and think
that your organization really cares about them,
the community, the supply chain, and the
environment.
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Redrock Canyon Grill
13505 Metcalf Ave. Overland Park, KS, 66223 2221
E Southlake Blvd 360, Southlake, TX, 76092
[phone]
[phone]
redrockcanyongrill01_at_gmail.com
www.redrockcanyongrill.com