Ron Gainsford Chief Executive

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Ron GainsfordChief Executive

• Trading Standards Institute

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UK Trading Standards Market Surveillance

• 203 Autonomous Trading Standards Services
• 4500 staff
• 1500 Trading Standards Officers
• 1500 Enforcement Officers
• 550 Consumer Advisors
• 950 other and support staff
• Local Government function
• Part of Regulatory Services

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Trading Standards Institute

• 3100 members
• 60 profession
• Exam and award Professional Qualification
• Accredit and Deliver Training courses
• Drive CPPD competency
• Deliver Information based products
• Solutions provider for Regulatory Services
• Support and influencing body for trading
  standards

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Education and Learning

• Trading Standards Qualification and Competency
  Framework
• Flexible, structured approach to learning
• Skills based
• Portfolio of Evidence
• Knowledge
• Examinations
• Practical assessments
• Dissertation Project report

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Foundation Skills Learning Outcomes

• To apply contract law and tort (delict) in
  relation to the provision of goods and services
• To identify and explain the role of the Trading
  Standards Service (TSS) in the UK
• To identify appropriately mechanisms that provide
  consumer protection
• To identify and apply appropriately mechanisms
  that are available to the TSS that provide
  consumer protection
• To select and apply the appropriate criminal law
  provisions which may govern the promotion and
  supply of goods and services
• To understand and describe the differing forms of
  interaction between the consumer and the supplier
  of goods and services

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Foundation Skills Learning Outcomes

• To understand the role and impact of marketing
  techniques
• To apply appropriately interpersonal skills in
  advisory and investigative interview situations
  with traders and consumers
• To apply appropriately interpersonal skills to
  gather evidence in civil and criminal cases
• To communicate effectively on all relevant
  matters through diverse media and to a variety of
  audiences
• To deploy appropriate interpersonal skills to
  achieve an identified outcome
• To apply appropriate techniques to the
  collection, collation, analysis, interpretation
  and presentation of data and information
• To demonstrate effective decision making skills
  in identifying information needs

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Foundation Knowledge Learning Outcomes

• The process of law making and sources of law in
  the UK and at EU level
• A basic understanding of all TS primary and
  secondary legislation
• Civil and criminal court structures and processes
• The separation of powers
• Tort (delict) of negligence and the common law
  duty of care
• The nature of contractual obligations
• The role of the Home Authority Principle and
  Enforcement Concordat and other bodies in
  consumer protection

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Foundation Knowledge Learning Outcomes

• The various ways in which an equitable Trading
  Standards environment is achieved
• The operation and role of electronic trading in
  the modern trading environment
• The nature and role of consumer and trader
  education and the need for its provision both
  locally and nationally
• Other organisations providing education and
  advice
• The role of other regulatory services that impact
  on the TS Service
• Self-regulation through trades' codes of practice
• The general regulatory framework

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Product Safety Learning Outcomes

• The competence for this module is the
  demonstration of knowledge and understanding of
• The concept of 'safety' in relation to products
• The 'safety' responsibilities and liabilities of
  manufacturers of products, those placing products
  on the market, those putting products into
  service and suppliers of products
• The framework of regulation that ensures the
  supply of safe consumer products
• The process of identification, assessment and
  correction of defects and hazards

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Indicative areas of knowledge

• Methods of analysing potential hazards at the
  design stage
• The application of relevant legislation to the
  safe design and manufacture of products
• European derived controls on the placing on the
  market and putting into service of products
  requiring the CE mark
• The roles and powers of central and local
  government in ensuring the supply of safe
  consumer products and the recall of unsafe
  products
• Mechanisms of hazard identification, assessment
  and correction throughout the design,
  manufacturing and marketing/distribution process

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Indicative areas of knowledge

• Means of assessing the risk presented by products
• User expectations in relation to the safety of
  consumer products
• Safety issues related to the age of the consumer
  of a product
• Safety issues related to the use, misuse and
  abuse of consumer products. The roles of other
  agencies in promoting the safe design and use of
  consumer products

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Training

• Classroom Learning
• Courses
• Cross border seminars
• Distance Learning
• Desk Companion e-learning management system
• 24 hours access 7 days a week
• Blended Learning
• Classroom and Distance

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Training

• Online Training Database
• Course structure
• Objectives
• Learning Outcomes
• Speaker profile
• Train the Trainers for speakers
• Professionally administered

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Desk Companion

• Online (web) learning management system
• Case studies, scenarios, courses
• Tutor support facility
• Certificate issued for CPD
• Tracks CPD points
• Employed by OFT Consumer Direct
• Commissioned by Department of Health for
  smokefree training
• Supplemented by video

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Recruitment and Training

• Careers website
• About trading standards
• The job, what's in it for you, measuring up
• Getting started
• CPPD and Qualifications
• Opportunities
• Recruitment advertising

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TS Careers