Title: Peter Coleman, M'S', CASAC
1CONTINGENCY MANAGEMENT APPROACH IMPLEMENTATION
AND OUTCOMES
- Peter Coleman, M.S., CASAC
- Marylee Burns, M.Ed., M.A., CRC
- Scott Kellogg, Ph.D.
2Workshop Outline
- Overview of NYC Health and Hospitals and the
Foundations of Change - The Latest Research on Contingency Management
- The HHC Experience Implementation and Outcomes
3Overview of NYC Health and Hospitals
Corporation and the Foundations of Change
4NYC Health and Hospitals Corporation (HHC)
- Largest municipal health care provider in United
States - Provides services to 1.3 million NYC residents
- Offers full array of health, mental health, and
chemical dependency services
- 8 Inpatient Detox Units
- 8 Methadone Treatment Programs
- 19 Outpatient Chemical Dependency Programs
- 2 Halfway Houses
- 4 Hospital Intervention Programs, and
- Case Management Program
5Contingency ManagementWhy Should We Change
Anything?
- Weve been providing drug treatment for years and
our patients do fine!
6Addiction is a major public health issue
providing effective treatment a major challenge
- It is estimated that only 20 of those addicted
to opiates are engaged in treatment. - 50 of non-funded MTP programs in NYS report that
fewer than 54 of those entering treatment are
retained for more than 1 year. - 50 of non-funded MTP programs in NYS report that
less than 32 of patients discharged have
discontinued use of heroin.
7Addiction May be Considered a Medical Condition,
but
- It is often viewed as a moral weakness that is
self inflicted and best dealt with through the
criminal justice system. - While it is a chronic disorder, it is often
treated as an acute condition with expectations
of immediate resolution. - Patients are often stigmatized by society,
medical providers and treatment program staff,
and by family, friends and peers.
8External Pressures for Change
- Increased focus on program accountability,
measurement of progress and clinical outcomes - Welfare reform and related financial
ramifications - Demand for individualized treatment, respectful
of patient rights - CSAT program accreditation requirements
9The Truth About Change
- Change typically requires a systems approach
- Change is not easy and is a long-term process
- Change requires a vision and commitment on behalf
of the entire organization - Change involves trial and error as well as
ongoing evaluation - Change requires strong leadership, but it is best
accomplished when done with input and
participation of patients and staff
10Foundations of Change at HHC
- 1998 OASAS Vocational Initiative
- 1999 mayoral scrutiny of methadone treatment
- 2000 OASAS/HRA Vocational Initiative
- 2001 New CSAT regulations for opioid treatment
- Desire to incorporate
- self sufficiency and
- employment as major
- treatment goals
- Conscious decision to
- improve quality of care,
- patient satisfaction, and
- treatment outcomes
11Initial Actions and Results
- Initial Actions
- Vocational Rehab staff added and Career Centers
established - MTP Workgroup
- established
- Practice Guidelines and Manuals developed
- Reporting mechanisms put in place
- Initial Results
- Nature of clinics changed but culture didnt
- Treatment approach had punitive feel
- Patients did not respond and retention declined
- Staff disenchanted
- Improvements unsustained
12Reinvigorating the Process
- Workgroups
- expanded and
- continued to meet
- Administrative support increased
- Staff polled regarding attitudes and needs
- Patient satisfaction surveys undertaken
- Training Initiatives
- Thinking Outside the Box
- Transtheoretical Model
- of Behavioral Change
- Project Invest
- Management Training Successfully
- Supervising People
13Moving in the Right Direction- Leadership
invigorated- Staff attitudes improved-
Treatment began to shift away from punitive
policies- Improved therapeutic environment
- But patient outcomes, particularly in relation to
self sufficiency and employment, had still not
improved to desired levels
14Patient Motivation and Recognition Initiative
- Based on research which supported use of tokens
to encourage and motivate patients towards
treatment goals - Used recognition of patient achievements as
mechanism for improving self image and peer
support - Focused on advancement in treatment and
attainment of goals as well as vocational issues
15Programs were required to submit a plan that
included
- Specific, measurable objective benchmarks
- Description of motivational supports
- Description of patient recognition activities
- Timeline for implementation and integration
- Mechanism for staff training and patient
education - Proposed methods for supplemental and ongoing
support - Method of tracking outcomes and accounting for
supports
169 programs responded and were ultimately awarded
an average of 12,900 each plus a supply of
Metrocards and gift certificates
- Contingency Management
- was on its way!
17Science Meets Practice
- As an outgrowth of a Contingency Management Panel
(Kellogg and Stitzer) presented at the NIDA
Blending Conference held in New York in March,
2002 - As a direct result of the Blending Conference, a
collaboration developed between Ms. Marylee Burns
and Mr. Peter Coleman of the Office of Behavioral
Health of the New York City Health and Hospitals
Corporation (HHC), and Scott Kellogg, PhD of The
Rockefeller University and the CTN.
18The Collaboration
- Staff were provided with papers by Drs. Stitzer,
Petry, and Higgins - Dr. Kellogg presented research on contingency
management to Substance Abuse Directors Meeting - Ms. Burns and Dr. Kellogg went to participating
programs to meet with staff, speak about the
research, and critique the initial efforts to
develop Contingency Management components within
the programs
19Where are we in 2004?
- 8 of the original 9 programs (6 MTPs and 2 O/P)
were allocated additional funds which averaged
19,166 - 5 additional O/P programs were allocated funds
which averaged 10,000 - Additional training resources were provided
- Day-long Contingency Management Conference
Science in the Trenches
20Successful implementation of Contingency
Management at HHC reflects the sum of the
various parts
21Setting the StageFactors In Success
- Commitment of the system to long term process for
treatment improvement - Availability of initial funding and potential for
additional funds
- The adoption of science for the clinical paradigm
and framework - Leadership direction and oversight
22- Teamwork between program leadership and line
staff which empowered staff and encouraged
creativity - Patient participation, recognition, enthusiasm
and empowerment - Therapeutic environment which focused on
positives and moved from sanctions to rewards - Individualization of care particularly the
matching of patient treatment needs to
motivations
23- Ongoing process of review, revision and
improvement - Integration of contingency management into
overall structure of treatment approach - Staff training initiatives
- Networking and collaborating with NIDA CTN
affiliated researchers
24Research on Contingency Management Approaches in
Substance Abuse Settings
25Contingency Management
- An approach that has been in use since the late
1970s - Developed by Dr. Maxine Stitzer at Johns Hopkins
University - Further developed by Dr. Stephen Higgins at the
University of Vermont, by Dr. Nancy Petry at the
University of Connecticut, and by Dr. Ken
Silverman at Johns Hopkins University - Based on the work of B. F. Skinner
- Behavior is determined by its consequences
- Reinforcement -- Increases the likelihood of a
behavior occurring - Punishment -- Decreases the likelihood of a
behavior occurring
26THE FANTASY Patients Recognize that they have
a Problem They Know they Need Help with that
Problem They come to treatment ready for change
27REALITY CHECK.
What REALLY makes patients come to treatment?
28Negative Consequences of Drug Use
Treatment
29External Negative Consequences
Family Members Employers Parole/Probation Child
Protective Services
30Personal Negative Consequences Many Patients
Come to Treatment Because BAD Things are
Happening, Others are Angry with Them, They are
Tired and Depressed, They have run out of money,
They Want Life to Change BUT...
31Drugs are Positive Reinforcers
They Make People Feel Good.
32Abstinence
Continued Use
Drug Abusers Straddle the Fence
33Behavioral Results of Ambivalence
Some patients stop using
Some patients continue to use drugs
during treatment
Some patients drop out of treatment early
34Methods are needed to
Continued Drug Use
Drug Abstinence
- counteract ambivalence- increase motivation
for change
35What are Motivational Incentives and How Can They
Help
36Motivational Incentives In Everyday Life
- Child rearing
- Praise and discipline
- Education
- Grades/honors and detention/suspension
- Business organizations
- Bonuses promotions and sanctions/demotions
- Criminal justice
- Arrest/incarceration and early release
37Examples of Rewards
Vouchers and Gift Certificates
Attention, Pat on the Back
Prizes and Gifts
Privileges
Services
38Examples of Punishers
- Fines
- Tickets
- Restrictions
- Sanctions
- Displeasure
39It is the CONTINGENCY that matters.
BEHAVIOR
REWARD
- Giving things away for free
- does NOT change behavior
- The closer in time, the more
- powerful the reinforcement
40Punishments
- Do not teach what to do only what not to do
- Promote harsh and demeaning atmosphere
- May also do harm (e.g. promote aggression)
- Are necessary under limited circumstances
41 Rewards
- Teach new behaviors and promote growth
- Promote positive atmosphere communication
- Promote self-esteem and self-confidence
- Sustainable over time
42Rewards versus Punishments
- Which is used
- more frequently?
43Punishments!
44Application to Drug AbuseIntervention Targets
- Improved Therapy Attendance
- Decreased Drug Use
- Treatment Plan Goal Attainment
45Common Naturally Occurring Rewards and Punishers
In Drug Abuse Treatment
- Positive Negative
- - take-homes - time restriction
- - award ceremonies - missed services
- - certificates key chains - probation
- - status/recognition - dismissal
46Motivational Incentives Research
- Clients earn vouchers for drug-free urines
- usually cocaine-free urines
- Vouchers are worth money
- Vouchers are exchanged for
- retail items (e.g. clothing, sports equipment)
- services (e.g. rent bill payments)
47Research on Motivational Incentives
Cocaine abusers in drug-free treatment
Cocaine abusers in methadone treatment
48Treatment of Cocaine Dependence in a Drug-Free
ClinicHiggins et al., 1994
Control Treatment Community Reinforcement
Approach Therapy Urine testing 2x/week No vouchers
Incentive Treatment Community Reinforcement
Approach Therapy Urine testing 2x/week Vouchers
10
Can earn over 1000 Actual earnings 600
49Treatment of Cocaine Dependence
Retained Through 6 month Study
Higgins et al., 1994
50One-year Follow-up Results
- 60 of incentive group were cocaine abstinent
- While 45 of the control group were abstinent
- During-treatment abstinence predicts long-term
abstinence
51Treatment of Cocaine Abuse in Methadone
PatientsSilverman et al., 1996
- Contingent Incentives
- 3x weekly urine testing
- received vouchers only if urine samples were
cocaine negative - Up to 1155 available
- Average earnings of 426
- Non-Contingent Incentives
- 3x weekly urine testing
- received vouchers regardless of urine test
results
52Treatment of Cocaine Use in Methadone Patients
Retained Through Study
Silverman et al., 1996
53Patient Ratings of Helpfulness
Overall helpfulness of treatment
Silverman et al., 1996
54 Adaptation into Standard Clinic Settings
- Intermittent reward for good behavior
- reduces cost
55Intermittent Incentive Study with
Alcoholic-Dependent Outpatients
- Subjects alcohol-dependent outpatients
- Standard treatment
- Intensive outpatient day program
- 5 hrs/day, 5 days/week, weeks 1-4
- Aftercare
- 1-3 groups/week, weeks 4-8
- Treatment consisted of group sessions 12 step,
- relapse prevention, vocational rehab, AIDS,
coping skills
56Intermittent Reward
- Instead of getting reinforced every time they are
drug-free, - The drug-free patient draws from the fishbowl
- 50 of the draws are verbal reinforcements that
say good job - And 50 of draws are winners
57Control Group
- Received standard group treatment and
- Breath Alcohol (BAC) monitoring
- (daily during intensive, weekly during
aftercare). - Additional 15 min of
- education on
- alcohol abuse weekly
Just say no
58Incentives Group
- Standard group treatment and BAC monitoring
- Incentives for alcohol abstinence
- One draw for each negative BAC.
- Five bonus draws for a week of consecutive
abstinence.
59Half the cards are winning
42 of the cards are worth a small prize (i.e.
toiletries, food) 7 are worth a medium prize
(i.e., cordless phone, CD) And less than 1 are
worth a jumbo prize (i.e., TV, video)
60Retention
Retained
Petry et al., 2000
61Time Until First Drinking Episode
Abstinent
Weeks
Petry et al., 2000
62Percent Positive for Any Illicit Drug
Petry et al., 2000
63Summary of Research
- This intermittent schedule of incentives
significantly increased retention and reduced
alcohol, as well as other drug, use. - On average, subjects earned 200 worth of prizes.
- Local retailers and stores were willing to donate
prizes.
64The Original Plan
- When I first became a part of this project, each
HHC clinic was expected to create a plan for
distributing reinforcements in an appropriate and
systematic way to their patients - The idea was that when patients reached various
benchmarks, they would receive a prize or reward
(i.e., a gift certificate)
65Potential Shortcomings
- After our dialogue about CM, it became clear that
there might be a shortcoming to this plan - My thought was that they were creating a reward
program rather than a reinforcement program
66Reward Vs. Reinforcement
- The reward program can be seen as one that is
set up to acknowledge major accomplishments
maintaining abstinence for 1 month holding a job
for 3 or 6 months or completing a one-year
program in a sense, it is a program to reward
virtue - The greatest concern was that it would result in
the distribution of prizes to the best or most
successful patients - While having little or no impact on those who
were having serious problems attaining or
maintaining abstinence and sobriety
67Reinforcement ProgramsContingency management
programs have the ability to
- Reinforce each of the steps and each of the
components that are involved in reaching the
goal, not just the attainment of the goal - Be more gradualistic, and, while not value-free,
they are not as overtly value-oriented - Focus more on initiating and maintaining behavior
change
- Allow us to go from You
- have done a good job to
- You have taken a step in the
- right direction
- Help not only the most
- motivated patients, but also
- those who are more troubled
- and/or more severely
- addicted have the opportunity
- to benefit (Petry et al., 2001)
68Definitions and Constructs
- Technically, reward and reinforcement, as
used here, are the same thing the issue is the
criteria for reinforcement (Kazdin, 1994 Wolpe,
1982) - However, clinically, the social constructs of
reward and reinforcement were quite meaningful
to the staff and the leadership
69Definitions and Constructs (2)
- Giving things to people on the way to
accomplishing a goal seemed fundamentally
different from giving to them only when they
achieved it - It was this difference that played a crucial role
in reorienting the HHC clinics and making this
project a success
70Reinforcement StrategiesA number of guidelines
about the use of contingencies were emphasized
(see also Kirby et al., 1999)
- Reinforcements should be given very frequently
- 2. It should be very easy to earn reinforcements
at the start the bar should be kept low - 3. An example of this is that when the trainers
at Sea World begin to teach the whales to jump
over the hoops, they start with the hoop being
under the water the whales are reinforced for
simply swimming over it (Coonradt, 1996)
71Reinforcement Strategies (2)
4. To be as effective as possible, the
reinforcements should include material goods and
services and these need to be of use and value to
the patients 5. Social reinforcement alone is
not likely to be sufficient -- especially for
patients who are disconnected or socially
phobic 6. Reinforcements will be most effective
if their distribution is connected to specific
and observable behaviors and they receive them
immediately after exhibiting the behavior (i.e.,
attending the group) 7. The greater the delay in
receiving the reinforcement, the weaker its
effect is likely to be
72Clinical Considerations
- Emphasize the positive
- Focus on the good things the patients did -- not
their failings - Any steps in the right direction is a cause for
celebration - In the face of setbacks, patients should be
encouraged, not criticized - Reinforcement criteria should be clear to both
the patients and the staff if they meet the
criteria, they must receive the reinforcement --
regardless of their drug use status
73Social Aspects
- There are powerful social reinforcement processes
at work when the counselor gives the
reinforcement to the patient - Counselors who are not enthusiastic might
inadvertently have a damaging impact on its
efficacy - A congratulatory approach is seen as the most
appropriate one
74Implications for Counseling
- It was emphasized that CM is not a substitute for
counseling - Reinforcements do not directly teach people how
to abstain nor do they provide skills -- they
simply strengthen behaviors that lead to that
outcome - Counselors have a valuable therapeutic
opportunity to explore with their patients what
actions they took to avoid using drugs this can
be used to develop future coping strategies
(Morral, Iguchi, Belding, 1999)
75The HHC ExperienceImplementation and Outcomes
76Implementation
- 7 out of 9 clinics implemented programs
- Contingency management programs varied some
used points/tickets, others the fishbowl - Many plans changed along the way
- Group attendance as well as goal attainment were
reinforced - material and social reinforcements
were used
77Implementation - continued
- Reinforcements were distributed in both group and
individual settings. - Programs expanded upon existing award ceremonies.
78Benchmarks Reinforcements
- Benchmarks included
- Group attendance
- Goal attainment
- Negative toxicologies
- Completion of medical and psychosocial history
- Higher levels of reinforcement were used for
groups that involved exploring careers, education
and other work related issues.
79Reinforcements
- Range of prizes some matched with program
issues e.g. job interview - McDonalds coupons, movie passes,
transportation vouchers (metro cards),
calendars, gift certificates from major
department stores and music outlets, date books,
tools, clothes, books, tee-shirts, microwaves,
water bottles, sunglasses, things for children,
toiletries, food, and candy
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87Implementation Process
- At first, there was a fair amount of staff
resistance - This was a long and hard process and there
were lots of fights. Staff saw it as a negative
at first,. As the director, I allowed the staff
to ventilate. The Vocational staff started the
whole process because their orientation is far
more receptive to this kind of thing. (Program
Director)
88Patients Reactions
- Some patients needed tangible evidence of such
prizes - Eventually patients were very enthusiastic
- Their self esteem seemed to increase as seen in
their improved appearance and their attendance to
and interest in groups. - They also began to become more empowered as seen
in their development of goals
89Patients Reactions - Continued
- Clients were sayingIn Russia, we were forced
into treatment -- Now (crying), my God, Im
getting treatment and 25.00! - Clients are proud and are having fun. Early in
treatment, when their name is called out, they
are feeling good that they are being
acknowledged. For once in their life, they are
being rewarded for something. - When the client signs onto the computer, they
see Dust-off Your Dreams Treatment Works. We
know that clients dreams were lost to drug
addiction. Now, clients are able to go to Macys
and J.C. Penney. This is big time for them
theyre able to shop at prestigious stores.
90Patients Reactions - continued
- A core issue here was the profound emotional and
economic deprivation that these patients had
experienced and continued to experience. - The reinforcements and awards were so powerful
because some patients believed that the staff did
not care about them, and others, in their 30s
and 40s, had never received a certificate for
anything. - Because of their high levels of economic
deprivation, the gift certificates frequently
made a significant difference in their lives.
91Patients Reactions - continued
- The basic process was that the reinforcements got
them to the groups and motivated them to stay,
and then the power of the group began to have its
impact. -
- As has been noted elsewhere (Petry et al., 2001),
patients first came for external reasons and then
chose to stay because of their internal
motivations.
92Patients Reactions - continued
- Patients who participated in the program often
began to become more socially integrated and
began to socialize with each other - They would use their coupons and go to movies
together in groups - There were also reports that they were taking
care of each other and giving each other gifts
93Patients Reactions - continued
- Their sense of connection to the program grew and
they participated more freely in its events - The staff heard clients say that they came to
realize that there are rewards just in being with
each other in group. There are so many
traumatized and sexually abused patients who are
only told negative things. So, when they hear
something good that helps to build their
self-esteem and ego. As one patient put it, I
used to think the drug dealer cared for me but
this is really caring. (Counselor) - In many cases, the prizes became a vehicle for
family healing
94Patient Reactions - Internalization
- They developed increased sense of ownership
and responsibility for their program and their
recovery. - You are forcing me to I choose.
- In one striking example, patients who felt that
methadone initially made them drowsy, delayed the
taking of their medication until after their
group so they could be more alert and alive.. - Clients also began to speak privately to their
counselors about individuals who were dealing
drugs or otherwise engaging in anti-therapeutic
behavior.
95Counselor Experiences
- Morale improved
- Identification with evidence-based practice
- It gives me a great deal of pleasure to know
Im part of a state-of-the-art methadone
treatment program. - Public gratitude -
- In the last two award ceremonies, clients said,
I want to thank the staff. That sounded real
good we feel appreciated.
96Counselor Experiences - continued
- Communication Improved
- Staff designed, evaluated and changed CM programs
- Staff spoke more of patient changes and made more
team decisions regarding treatment - Staff Attitude Improved
- I love coming to work now.
-
97Counselor Experiences - continued
- Relationships among the different staff services
improved - Last year, the staff were not positive. They
were very territorial, and somebody was always
waiting to attack this idea. Perhaps they were
feeling very threatened Now, the staff are
more cohesive. - (Program Director)
98Counselor Experiences - continued
- There has been a major acceptance now for
vocational counseling and activities, and we now
have a Wall of Fame. A bulletin board with
pictures of employed patients. Before, the
rehabiliation counselors were the brunt of
sarcasm, now clients are asking that their
pictures could be added to the board.
99Counselor Experiences - continued
- Perception of the use of reinforcements began to
change. - We came to see that we need to reward people
where rewards in their lives were few and far
between. We use the rewards as a clinical tool
not as bribery, but for recognition. The really
profound rewards will come later. - Even small steps were recognized and celebrated.
- I felt resistant at first. But, as it caught
on, I began to like giving points to clients. I
saw that my client wasnt using dope, only coke,
and Id say give him a point! So, now Im very
involved.
100Kings County HospitalVocational Outcome Data
- Kings County did a comparison between a group of
patients who were enrolled in a series of
vocational groups and received incentives and
another group of patients that were involved with
the vocational groups before the incentives were
introduced. - 25 of the non-incentive group (n 20) completed
the series while 61 of the incentive group (n
18) completed the series of groups.
101 Before C.M. After C.M.
N 20 N 18
- The two groups were compared at a six-month
follow-up. - 40 of the non-incentive group were
vocationally engaged while - 89 of the incentive group were vocationally
engaged.
102Harlem Hospital Vocational Outcome Data
Before C.M. After C.M.
(Census stable at 350)
as of 12/02 as of 4/03
103Clinic Changes - Mood and Culture
- Marked decrease in conflicts and disruptive
behavior in some of the clinics - The mood has changed in the last 6 months
there has been less disciplinary action in
fact, no fights at all. There has been no need
for escorting people out of the building as has
been the case in the past. - Before, the clients would yell and curse, and
now things are calm. Amazing. Clients are
more pleasant its an easier place to exist
in.
104Clinic Changes - Mood and Culture
- I think it does strengthen the alliance with the
team, not just one counselor. The program has
become nurturing. - Communication Improved
- Staff spoke more of patient changes and made more
team decisions regarding treatment. - Staff designed, evaluated and changed CM
programs. - Staff Attitude Improved
- I love coming to work now.
-
105Staff, Patient, and Clinic Overall Impressions
- One year later, the contingency management
programs were a reported success and valued by
both staff and patients. - The patients loved it, and some reported that it
had saved their lives. They felt that their drug
use had been getting worse and worse, and it was
the contingencies that encouraged their choosing
a different life direction.
106Staff, Patient, and Clinic Overall Impressions -
continued
- The staff and leadership were very excited about
and proud of their reinforcement programs. As
one counselor put it, - I dont know who invented it, but it was a
stroke of genius.
107Acknowledgements
108- Collaborators of this project were
-
- Marylee Burns, MEd, MA, CRC, Assistant Director,
HHC Office of Behavioral Health -
- Peter Coleman, MS, CASAC, Senior Director, HHC,
Office of Behavioral Health - Scott Kellogg, Ph.D., Clinical Psychologist,
Laboratory of the Biology of the Addictive
Diseases, The Rockefeller University
109- Development, implementation and support of this
project is due to the efforts of the leadership,
staff, and patients of the New York City HHC
Chemical Dependency Programs. - Wed like to thank specifically
- HHCs Office of Behavioral Health
- Joyce B. Wale, Senior Assistant Vice President
- Michael Norman Haynes, Sr. Management Consultant,
and - Antonio Webb, Sr. Management Consultant
110- Ludwig Hauser, CSW and the staff of Bellevue
Hospitals Methadone Treatment Program,Jaime
Rosario, CSW and the staff of Coney Island
Hospitals Outpatient Chemical Dependency
Treatment Program, Martin Gaffney, CSW and the
staff of Elmhurst Hospitals Methadone Treatment
Program,Aisha Muhammad, CSW and Curtis Saunders
and the staff Harlem Hospitals Methadone
Treatment Program,Janet Aiyeku, CASAC and Dayo
Alalade, Ph.D and the staff of Kings County
Hospitals Methadone Treatment Program -
- All the patients at HHC programs who have
supported the development of contingency
management and have evolved into some of the
strongest advocates.
111- And a special thanks to the researchers
associated with the NIDA CTN Project - John Rotrosen, MD, NYU School of Medicine
- Maxine Stitzer, Ph.D., John Hopkins University
- Dr. Mary Jeanne Kreek at the Rockefeller
University - NIH-NIDA Grants P60-DA05130 (Kreek),
- DA13046-04 (Rotrosen)
112CONTACT INFORMATION
- Marylee Burns, MEd, MA,, CRC
- Assistant Director,
- NYC Health and Hospitals Corp.
- 212-788-3458 burnsm_at_nychhc.org
- Peter Coleman, MS, CASAC
- Senior Director,
- NYC Health and Hospitals Corp.
- 212-442-3993 colemanp_at_nychhc.org
- Scott Kellogg, Ph.D.,
- Clinical Psychologist,
- The Rockefeller University
- 212-327-8282 kellogs_at_rockefeller.edu
-