5 Common Printing Problems (1)

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5 Common Printing Problems
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• If you are having problems with your printing, we
  have the solution. Here's how to solve some of
  the most common difficulties.
• Printers can run reliably for many years and
  thousands of prints, but often they do not. Why
  is this? Sometimes it is as simple as over or
  under use. Many home users simply dont use their
  inkjet printers often enough and this can lead to
  problems with dried up ink blocking the nozzles.
  A two-week holiday can ruin a set of ink
  cartridges.

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Solve common printing problems The printer
wont print

• There are numerous possibilities, so start with
  the basics, such as checking to see whether there
  is an error message/warning light on the printer,
  making sure there is paper in the tray, the ink
  cartridges arent empty, the USB cable is plugged
  in or the printer is connected to the Wi-Fi
  network. If it is a wireless printer, try using a
  USB cable instead.

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There are numerous possibilities, so start with
the basics, such as checking to see whether there
is an error message/warning light on the printer,
making sure there is paper in the tray, the ink
cartridges arent empty, the USB cable is plugged
in or the printer is connected to the Wi-Fi
network. If it is a wireless printer, try using a
USB cable instead. Sometimes old printer drivers
are still installed and set as the default
printer. Open the Control Panel, Devices and
Printers, right click the printer to use and set
it as the default. Make sure that the correct
printer is selected in the program you are
printing from.
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• Microsoft has a printing troubleshooter that can
  help to identify problems. Click the Fix it
  button, download and run the program, then follow
  the steps in the wizard. You can also open the
  Control Panel, Devices and Printers, right click
  the printer icon and select Troubleshoot. It
  doesnt always help, but its worth trying. HP
  has a Print and Scan Doctor to identify problems,
  and Canon has lots of great videos on its website
  click your printer model and then click the
  Troubleshooting videos link.

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Solve common printing problems I cant print
from my tablet
To print from an iPad, iPhone or iPod Touch, the
printer must not only be wireless, but also
support AirPrint. The list of AirPrint printers
is growing. (support.apple.com/kb/HT4356), but
there are still a lot of printers, particularly
older models, that dont support it. If you have
an Apple Mac with a printer attached, you can
turn it into an AirPrint printer using HandyPrint
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• Some Samsung phones, tablets and printers are
  designed to work together and printing is
  straightforward. To print from any Android phone
  or tablet to any PC printer you can use Google
  Cloud Print. 
• Install it on the mobile device from the Google
  Play store. Next, using Google Chrome on your PC,
  go to the menu, Settings, Advanced Settings and
  click Manage. You can then add the printer
  attached to the PC. Provided the PC and printer
  are switched on, you can print from the Android
  device.

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Solve common printing problems My printer tells
me to replace the cartridge

• Printers warn that the ink is running out before
  it actually does. In a busy office it might run
  dry in an hour, but a home user only printing
  only occasionally could find that it lasts
  another couple of weeks. Order new cartridges as
  soon as the message appears, but dont install
  them until it either stops printing or the
  colours fade.

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Solve common printing problems The web page
wont print properly

• Web pages can be any size and they arent limited
  by the width or height of the paper in your
  printer. They often arent designed to be
  printed, which is why problems can occur. Always
  choose the Print Preview option in Internet
  Explorer so you can see what youll get. You
  might not need all the pages, for example, if
  there are lots of comments or adverts, so use the
  option when printing to select the pages to
  print, such as 2-4 to print pages 2 to 4. Choose
  landscape mode if the web page is very wide.

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• Internet Explorer offers a shrink-to-fit option
  that helps when pages are just a bit too big to
  fit on the page. Some pages, such as those with
  coupons, have a print button within the web page.
  Use that and not the print menu in the browser.

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Solve common printing problems The paper gets
stuck in the printer

• When this continually happens, suspect a small
  shred of paper stuck somewhere in the paper feed
  mechanism. Take the paper out of the tray, open
  all the flaps and look inside. You might need a
  torch to see the paper and long tweezers to reach
  it, which can sometimes be small and hard to see.
  Look underneath the printer because there may be
  an access panel that can be removed to examine
  and clean the paper feed mechanism.

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• Old paper can absorb moisture, which makes it
  stick and then it is pulled through two or more
  sheets at a time. Keep it in a bag until it is
  needed. Check out Canon's troubleshooting
  videos to see how to remove pieces of paper stuck
  in printers.

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Solve common printing problems A blank
sheet is ejected every time I print

• This is a useful feature in offices where a
  printer is shared among many people and it
  separates one print job from another. Its
  irritating if you are the only user through. Open
  Devices and Printers in the Control Panel, right
  click the printer and select Printing
  Preferences. If you cant see an option to
  enable/disable separator pages, right click the
  printer and select Properties or double click it.
  With HP, for example, you double click the icon,
  double click Customise your printer, and select
  the Advanced tab. Theres a Separator button to
  configure the option.

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Solve common printing problems Print quality is
poor

• The nozzles on inkjet printer heads can become
  blocked causing horizontal streaks on prints and
  poor or wrong colours. Cleaning the print heads
  can solve the problem. The procedure varies from
  printer to printer and there may be an option on
  the printer control panel or in the printer
  software on the computer. You might need to look
  this up in the manual. With an HP inkjet for
  example, there is a Start screen app for Windows
  8 users and this has a Maintenance button. Click
  it and you can clean the print heads or align
  them.

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• The type of paper affects the print quality and
  photocopier paper wont do. It is too absorbent
  and inkjet ink soaks into it like blotting paper.
  Buy good quality paper for the best prints. Its
  a similar situation with laser printers and the
  right paper gives the best results.

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