TOWN HALL MEETING

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TOWN HALL MEETING
June 15, 2005
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EMPLOYEE OF THE QUARTERWINTER - 2005
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PCS TEAM
Scott Perkins Randel Hodges Billy Argo
Traci Walden
Tammy Riding
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Department Recognitions
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ARTRecognizes
Bill Lawrence
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EISRecognizes
Mark Robinson
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ITS
Recognizes
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SPECIAL RECOGNITION
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Community
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Community
And has demonstrated persistence and dedication
to the Alternate Fiber Feed Project Connecting
the Georgia Tech Campus to Technology Square
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Community
Robert Toledano
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SPECIALACKNOWLEDGEMENT
Community
JOHN MULLIN
CHUCK RHODE
DON ALEXANDER
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The Big Dig
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Community
Thanks for chipping in on the Alternate Fiber
Feed to Technology Square
BITING UNDER THE HIGHWAY OF TECHNOLOGY
We couldnt have done it without you!
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OIT Anti-Spam/Anti-Virus
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Departments utilizing AV/AS solution
Anti-Spam

• Alumni Association
• Athletic Association
• Auxiliary Services
• Bookstore
• Buzzcard Center
• Buzzcard Center
• Dining Services
• Health Services
• Housing
• Parking
• Student Center
• Office of the President

• Capital and Space Planning
• College of Architecture
• CATEA
• Music
• College of Engineering
• Electrical and Computer Engineering
• Materials Science and Engineering
• NEETRAC
• Neuro
• College of Management

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Departments utilizing AV/AS solution (contd)
Anti-Spam

• College of Sciences
• Applied Physiology
• Applied Physiology
• College of Sciences
• Physics
• Psychology
• School of Biology
• DLPE
• Continuing Education
• Distance Learning
• ESL
• Global Learning Center
• GED Center

• Graduate Studies
• GTRC
• OARS
• Office of Sponsored Programs
• SDRC
• ICPA
• Ivan Allen College
• Economics
• HTS
• LCC
• Modern Languages
• Public Policy

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Departments utilizing AV/AS solution
Anti-Spam

• Library
• OHR
• Professional Practice
• ROTC
• Student Affairs
• CRC
• Ferst Center for the Arts
• Success
• Student Services

• Undergraduate Studies
• CETL
• OMED
• Registrar
• YMCA

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Encouraging participation
Anti-Spam

• Meet with CSRs
• Added second AV engine (McAfee)
• Allow departments to request custom
  configurations for spam processing
  
• Working with vendor to improve features and
  reliability
  

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Service Website
Anti-Spam

• Information on
• IronMail Implementation
• Creating Rules for Sorting Spam
• Department Participation Process
• Department Architecture
• Implementation Process
• Change Management
• Location
• http//www.oit.gatech.edu/getting_access/email/ema
  il_spam.cfm
  

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OIT FAQs
Anti-Spam

• Information for configuring clients is available
  in the OIT FAQ
  
• http//faq.oit.gatech.edu/0322.html
• http//faq.oit.gatech.edu/0165.html
• http//faq.oit.gatech.edu/0326.html
• http//faq.oit.gatech.edu/0321.html
• http//faq.oit.gatech.edu/0323.html

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Known Issues
Anti-Spam

• Queue processing
• CipherTrust is developing a command line
  interface to allow manual queue processing
  
• Quarantine storage
• 1.6 million message limit for optimal
  performance, need to test performance with more
  messages
  
• Updates erase our settings
• Updates to AV engine can take up to 2 hours
• Spam addressed to multiple domains not handled by
  domain rules

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Testing
Anti-Spam

• As CipherTrust develops solutions to known
  issues, we have a third appliance which can be
  taken out of production for testing.

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Anti-Spam

• Quarantine testing
• IronMail administrator training
• Adding more departments

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Classroom Infrastructureand Support
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Agenda

• Design and Install
• Current Status
• Whats Next

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Design and Install

• Design process
• 24 Current projects, to be constructed over
  summer and complete by August 2005 (Fall
  Semester)
  
• 18 classrooms
• 6 conference rooms
• 16 supported by ATS

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Current Status

• 226 TECC supported by OIT
• Operational room checks
• Exhaustive room checks
• Dispatch

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Supported Rooms
350
OIT Supported
Dept Supported
300
250
200
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Classrooms/Conference Rooms
240
226
123
150
100
103
85
101
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94
56
59
49
39
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9
12
4
0
1
0
1998
1999
2000
2001
2002
2003
2004
2005
2006
Year
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East Zone Podium
Touchscreen display Call for Help Laptop int
erface Document camera Computer VCR DVD AMX T
ouchpanel
interface Floorbox interface
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East Zone Rack
Wireless microphone rack IP Camera encoder AM
X Power supplies AMX master processor Video dis
tribution amplifier BERTHA interface Polycom Vor
tex automixer Composite video matrix RGB matrix
UPS / Surge suppressor Voice reinforcement
amplifier Program audio amplifier
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Digital Signage
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Digital Signage
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Whats Next

• Inventory TECC on ATL campus
• Improved Remedy forms
• Deploy zoned staff support model
• Partner with CETL for A/V training
• Equipment refreshment
• 33 Projectors
• 109 VCR/DVDs
• Deploy new software image

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Support Staff

• Jason Allgood
• Jeremy Bowden
• Jason Egger
• Tony Gilmer
• Andrew Griffin
• Joel Linderman
• Greg Lacy
• Chris Hamlin

• Josh Hutchins
• Rafiq Mateen
• Pam McAllister
• Steven McDaniel
• Glen McTier
• Booker Washington
• Marc Willingham
• Student Assistants

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Revisions toGT Travel RegulationsCarol
Whitescarver
Update
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General Information
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Thank you for your participation Town Hall
MeetingJune 15, 2005john.mullin_at_oit.gatech.edu