Title: moving company texas
1Moving Company Dallas
- We put our name on the line!
Dallas moving company
2 About Us
- Since 2011, The Moving Factor has been the
undisputed winner on the Dallas A-List as Dallas'
Best Moving Company. With more than 20 years of
experience in the moving industry, The Moving
Factor can provide you with moving services like
no other. Our goal is to satisfy our customers'
moving needs by providing high quality
professional moving and storage services.
Foremost in our service and honesty, integrity
and customer service.
Dallas Movers
3 Conveniently located in the mid-cities area,
The Moving Factor provides moving services not
only in the immediate Dallas/Ft. Worth area, but
throughout the great state of Texas. Whether
you're moving from an apartment in Grapevine or
Tyler to a house in Houston or from a 5 bedroom
house in Dallas to a storage unit in Austin, San
Antonio or even El Paso, we can accommodate all
of your moving needs. Some of the specialty
services The Moving Factor provides are
Piano, pool table and gun safe moving
serviceHoistingPod and rental truck
loading/unloadingAssistance with storage
servicesIn-home furniture placement If you
are interested in a free on-site estimate, please
call us at 817-595-1500 or click here for a free
estimate.
Our services and areas
4Our goal in opening this moving company is to
provide excellent service with honesty and
integrity. We want to sleep well at night knowing
we helped someone. The Moving Factor is an
American and woman owned business with a purpose.
Sean Factor has been in the moving and storage
industry for more than 20 years. Time after time,
move after move we have heard horror stories from
so many people regarding low ball estimates,
excessive charges being added on to a bill after
a customers shipment is loaded on the truck,
movers being hostile, rude, careless and
heartless. These stories make us livid!!
Our Motive
Moving company Dallas
5Moving Factor Benefits
- Trained professionals Being courteous, prompt
and respectful are a part of our service - Clean trucks and equipment
- Always attention to details to keep your shipment
in top condition - Licensed and insured company, adhering to the
highest standards - Free On-Site Estimates, allowing you to receive a
not to exceed price prior to your move - Professional packing and unpacking services
- Flexible scheduling
- Specialized moving gun safes, hot tubs, pianos,
pool tables - Antiques and delicate items
- Same day moving
- Appliances moving refrigerators, freezer,
washers and dryers we disconnect and reconnect
6Packing/Unpacking
Types of Packing Services Full Pack Let us
send a team of experienced movers and packers to
your home to pack everything from the attic to
the garage. No fuss or bother for you.Partial
Pack Perfect for the customer that wants some
help with their packing. Maybe you just want us
to pack your collection of breakables or just
your kitchen and china cabinet. Maybe just the
thought of packing up the attic and/or garage
sounds too daunting let us help you with
that.Unpacking As Dallas Best Moving Company,
The Moving Factor can help you settle into your
place after we have completed the unloading of
your shipment. We offer full or partial unpacking
service and while your home is being unpacked and
put back together, we make sure to remove all the
debris associated with the move. The Moving
Factor offers packing services that can be
customized to meet the needs of any move, large
or small. We offer for sale a wide variety of
packing materials and can arrange box delivery
prior to your moving date. Whatever your packing
needs, we can assist.
7TERMS AND CONDITIONS The Moving Factor, Inc.
7109 Blvd 26, 6 North Richland Hills, TX 76180
817-595-1500 Fax 817-595-1508 Email
info_at_themovingfactor.com TX DMV 006581506CUS
DOT 2131672
This document must be returned to our office
within 24 hours in order to secure your move date
on our calendar. We cannot hold any dates on the
calendar for more than 24 hours without receipt
of all items requested from you, the
customer. Phone Estimates It is important to be
as accurate as possible when providing an Item
List. Your Estimate is based on the Item List
that you, the customer provide. We use this Item
List to determine how many men and how many hours
your job will take. This helps us with setting up
our schedule and enables us to give you an
accurate Estimate. The Estimate is based on your
home being packed and ready to move. Adding a
significant number of items to your move after
you have given us an Item List will increase the
time required for your move, thus, the Cost for
your move will increase.
(P.T.O)
8Cancellations/Rescheduling A 48 hour notice is
required in order to avoid a cancellation/reschedu
ling fee for moves scheduled Tuesday-Thursday and
72 hours cancellation/rescheduling notice is
needed for moves scheduled Friday-Monday. Addition
al Charges There may be additional charges for
transportation of items not included in the
original estimate. Extra pickups and/or
deliveries, removal and /or replacement of doors,
packing done at the request of the shipper, and
any service considered out of the ordinary may
incur additional charges. Bulky Items Pool
tables, pianos, treadmills, elliptical, riding
lawn mowers, hot tubs, motorcycles, and other
items that may be added to this list upon
assessment of The Moving Factor professionals
will be charged a "bulky item" charge. It will
be in addition to the hourly/cubic feet charge of
the move. Arrival Times The Moving Factor will
give you an estimated window of arrival. We do
everything to make sure that we are there within
that window, but please remember that the window
of arrival time is just an estimate. If we are
running early or late, we will call you as soon
as possible and let you know. Please make sure
we have a phone number to get in touch with you
on moving day. Inclement Weather Additional
costs may be incurred due to staging difficulties
caused by inclement weather. We will make the
strongest possible efforts to keep clients items
undamaged by said weather, but cannot make any
guarantees. The crew is able to assist with snow
and ice removal at additional cost. Jewelry and
Other Valuables Please note that we will not be
liable for any valuables such as documents,
medicine, priceless items, jewelry, and currency.
(P.T.O)
9Travel Time The time it takes our crew to get
from our office to the job site and back to our
office at the end of the job. Travel Time within
most of Tarrant County is ½ an hour. Certain
areas within Tarrant County will incur 3/4 1
full hour of Travel Time. Outside Tarrant
County, additional Travel Time charges apply.
Trucks We use smaller trucks for smaller jobs
that is another reason we ask for a detailed list
of the items to be moved. There is never any
guarantee that all of your items will fit into
one load. Plasma and Flat Screen/ Flat Panel
TVs are susceptible to damage from extreme
temperatures, slight bumps, and altitude changes.
The original packaging is best for moving them.
These items must be crated or packed in original
boxes before shipment. We will not move these
items without packing/crating properly. There is
an additional charge for preparing these items
for your move. If We Pack We highly recommend
our packing service. Once we pack your goods, you
will never do it yourself again! Call and speak
with a Customer Service Representative for
details. We would be happy to arrange a
professional packing crew for you If You Pack We
do sell packing supplies. Pack everything in
boxes. Do not use paper or plastic bags. Shut and
tape tops and bottoms of boxes. Clearly mark the
destination of all boxes on the top and sides and
mark FRAGILE as needed. All fragile items,
including lamps, china, computers, stereos, DVDs
etc. must be properly packed.
(P.T.O)
10Contents of Drawers All drawers of Pressed Wood
or Particle Board furniture must be completely
empty. The contents of all desk drawers must be
removed. Standard file cabinets (2 drawers only)
can stay packed, however, the drawers either must
be locked or securely taped shut. Lateral and
Fireproof file cabinets must be emptied.
Clothing may remain in dresser drawers, but
please remove fragile, valuable, and heavy items
(i.e. perfume, jewelry, books, papers, etc.)
Elevators Be sure to contact your building
supervisor to reserve the elevator and have it
padded for the day of your move. Also, note any
time restriction that might apply. Damages At
the beginning of every move, the foreman will do
a walk-through with you, the customer, and advise
you of the wrapping/packing option and cost to
protect your belongings during the move. Should
you choose to not use our protective services,
and sign a release of liability, The Moving
Factor WILL NOT be held liable/cover/reimburse
you for any damage that may occur because of your
refusal to use our wrapping/packing services.
Although our movers will be as careful as
possible, from time to time damages may occur. If
there is damage, notify your movers immediately.
Damages must be noted on your contract. If you
discover damage after the move, call the office
within 60 days of your move. No damage claims
will be honored until the charges for moving
services have been paid in full. Damages caused
while loading or unloading your truck or storage
unit The Moving Factor, Inc. is only responsible
for items in our immediate care, custody, and
control. Press wood/Pressboard Any kind of
furniture that is made out of this material will
have very limited to no value as far as liability
of the company. The Moving Factor will not
disassemble or reassemble furniture made of this
material. Should you choose to disassemble your
furniture, we will move the pieces and will not
reassemble upon delivery.
11Appliances The Moving Factor will disconnect
and reconnect washers, dryers and refrigerators,
as long as the right connections are in place. We
will not replace electrical cords on dryers.
Refrigerator doors sometimes need to be removed
in order to go through narrow hallways or doors.
The Moving Factor will not take off doors that
have water or electrical connection going through
them and we will not remove freezer bottom
drawers on refrigerators. If you know that this
needs to be done in order to move the
refrigerator in or out of the area where it is
located, please contact an appliance company to
do that ahead of time. Under no circumstances
will The Moving Factor be involved in such
tasks. Washers that are front loaders have locks
to secure the drum during the move. The Moving
Factor can install and remove these locks, but
you must provide these locks in order for The
Moving Factor to move the washer in a safe manner
(these locks usually come with the washer when
purchased.) The Moving Factor will not be held
liable for any internal damage to any electrical
or electronic equipment (which may be a loose
wire, blown fuse, etc.) Released Valuation
Coverage The Moving Factor provides Released
Valuation Coverage on all moves. This is
federally mandated default coverage of 0.60 per
pound damage payout. It is not value based and
has many exclusions that are listed below. We
also hold 750,000 in General Liability Coverage.
General Liability covers personal injury and
personal property that is damaged through the
course of normal business operations. gt What is
Not Covered Exclusions Understanding the
exclusions list will help you prepare better for
your move. In addition to the list, we have also
provided additional information for each item to
help you understand why the items are excluded.
Any items that were packed by the customer and
not by our movers cannot be covered. Why We
cannot be sure how the box, crate or bin was
packed and if it was packed correctly. Further,
many boxes are used several times and their
structure may not be adequate to prevent damage.
(P.T.O)
12Any furniture items when no furniture pads are
used for protection (based on customer refusal).
Why Hiring professional movers is only half the
battle. Furniture pads are extremely important in
ensuring that your items are packed safely for
transport. Special care items, including glass
tops and mirrors or high value items without
proper packing and preparation. Why The best
example of these are plasma and LCD TVs. These
items must be crated or packed in original boxes
before shipment. We will not move special care
items without packing or crating properly. Clay
Pots will not be covered under any
circumstances. Should you require The Moving
Factor to move clay pots, full or empty, we will
do our best to move them in a safe manner, but
being that they may have a crack going through
unseen, every bump on the road could cause a
breakage. Therefore, we will not be held
responsible for any kind of planters/pots made of
clay, porcelain, ceramic or glass. What is
Covered Despite the long list of exclusions and
limitations we do cover items that we knowingly
or without dispute damage. Released Valuation
Coverage is provided on all items dropped or
damages on site while in the possession of our
movers, assuming they do not meet any of the
exclusions above. Release of Liability
Occasionally it may not be possible to place
items where you would like them without possible
damage to the items or premises. If this
situation arises, our Foreman will present you
with a release form indicating that you accept
responsibility for any ensuing damage. The Moving
Factor will not attempt to bring your items to
their desired location unless the release of
liability has been signed. Right of Refusal We
reserve the right not to service you under
conditions that, at our sole discretion, we
consider dangerous, unsanitary, or abusive. In
the event we exercise this right, we will not be
liable to you or any other entity for direct or
consequential damages.
(P.T.O)
13Gratuities for the Movers/Packers We only
mention this because so many people ask. It is
customary in the moving industry, though it is
not mandatory. If you feel that your movers have
done a good job for you and you would like to tip
them, you can either give the Foreman the full
amount and it will be divided equally among the
crew members, or you can give the tip to each
mover individually, based upon your assessment of
their performance. Should you need advice or
help determining how much an average gratuity is,
please contact our office. If you have purchased
an online special offer and have received an
estimate of more hours than provided by said
offer and agreed to the Terms and Conditions as
specified, including the additional time charged
beyond what is covered by said offer, and did not
notify us that you want to use only the time
allowed by the offer, you will be charged for the
full time estimated for your move. It is your
responsibility to notify the office at the time
of booking of your intentions to either only use
the allowed time by the offer or the complete
move time reserved on the schedule for your
move. There will be no exceptions to this
policy. Please email "I HAVE READ AND AGREE TO
THE TERMS AND CONDITIONS" in order to secure your
spot on our schedule.
(P.T.O)
14 contact us
- Free Phone 817.595.1500
- Email info_at_themovingfactor.com
- Website http//themovingfactor.com/