Title: Apple 9L0-066 Certification Exam Guide Complete
1OS X Yosemite Troubleshooting 9L0-066 Exam
Questions Pack
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3OS X Yosemite Troubleshooting (9L0-066) Exam
Basics
- The Exam is Open Resource. This Means You May use
Resources such as Apple Service Articles and the
AppleCare Service Training to Answer the
Questions and Pass the Exam. - GSX Access is Recommended But not Required in
Order to Pass this Exam. Test Takers will Need to
Use Apple Public Support Articles Listed in the
Learning Resources Sections of the Training
Courses in ATLAS to Answer some of the Exam
Items. Test Takers Can Also Use
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Material for 9L0-066. - NOTE
- This exam has 65 scored items and you have two
hours to complete it. A passing score is 80.
4Topics for the OS X Yosemite Troubleshooting Exam
(9L0-066)
Learn what topics are on the OS X Yosemite
Troubleshooting Exam (9L0-066).
- Installation
- Startup Process
- File Systems
- Spotlight
- Recovery
- Time Machine
- Apps
- Accounts and Permissions
- Security and Privacy
- Networking
- Peripherals
- iCloud Troubleshooting
- Family Sharing
- iCloud Drive
- Continuity
- Troubleshooting Tools
- Troubleshooting Techniques
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5Apple 9L0-066 Certification Exam Questions
- QUESTION 1
- John often uses his computer around his
roommates. He would like to keep his information
private by requiring a password each time the
computer wakes from sleep. How does John enable
this feature? - A. Open System Preferences and click Desktop
Screen Saver. Click 'Require password immediately
after sleep or screen saver begins.' - B. Open Security Privacy in System Preferences
and click 'Require password immediately after
sleep or screen saver begins.' - C. In System Preferences, click Energy Saver,
then click 'Require password immediately after
sleep or screen saver begins.' - D. Move the cursor to the bottom-right corner of
the display and enter a password when prompted. - Answer B
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6Apple 9L0-066 Certification Exam Questions
- QUESTION 2
- The installation of OS X Yosemite has failed.
First Aid in Disk Utility reports directory
damage but cannot repair it. What do you do next? - A. Reinstall OS X using the Recovery System.
- B. Replace the hard drive.
- C. Erase the hard drive and then reinstall OS X.
- D. Restart the machine and download the OS X
Yosemite installer again. - Answer C
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7Apple 9L0-066 Certification Exam Questions
- QUESTION 3
- Which of the following folders contains resources
required by the operating system? - A. /System.
- B. /Library.
- C. /Sites.
- D. /Public.
- E. /Library
- Answer A
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8Apple 9L0-066 Certification Exam Questions
- QUESTION 4
- Where can a user disable the automatic login of a
user account? - A. System Preferences gt Users Groups gt Login
Options. - B. System Preferences gt Security Privacy gt
General. - C. System Preferences gt Security Privacy gt
Privacy. - D. System Preferences gt Users Groups gt Login
Items. - Answer A
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9Apple 9L0-066 Certification Exam Questions
- QUESTION 5
- Sarah cannot remember the iCIoud security code
associated with iCloud or have access to anyother
devices with iCIoud Keychain enabled. What can
Sarah do next? - A. Change the iCIoud password to create a new
iCIoud security code. - B. Reset the iCIoud Keychain because Apple cannot
recover a lost code. - C. Create a new iCIoud Keychain on iCloud.com.
- D. Turn iCIoud Keychain off and on to create a
new iCIoud security code. - Answer A
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10Apple 9L0-066 Certification Exam Questions
- QUESTION 6
- Jessie is trying to boot to OS X Recovery. She
remembers using OS X Recovery in the past on this
computer, but she does not see the Recovery HD in
Startup Manager anymore. Of the following
possibilities, which is most likely the cause? - A. There is no Recovery HD.
- B. Disable Recovery HD is selected in the Startup
Disk pane of System Preferences. - C. OS X Yosemite needs to be reinstalled from App
store. - D. FileVault 2 is enabled or a firmware password
is set. - Answer D
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11Apple 9L0-066 Certification Exam Questions
- QUESTION 7
- At which stage in the startup process does the
Mac know which startup disk to choose? - A. Firmware.
- B. Software.
- C. Hardware.
- D. Boot Loader.
- Answer D
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12Apple 9L0-066 Certification Exam Questions
- QUESTION 8
- John states that the external hard drive he uses
to store music is not visible in the Finder. Your
drive is properly plugged in and listed in System
Information. How should you continue
troubleshooting the issue? - A. Troubleshoot the issue using Activity Monitor.
- B. Troubleshoot the issue using Disk Utility.
- C. Troubleshoot the issue using Apple
Diagnostics. - D. Troubleshoot the issue using Console.
- Answer B
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13Apple 9L0-066 Certification Exam Questions
- QUESTION 9
- Andrew has updated his iPhone 4s to iOS 8. He has
set a passcode and signed in to iCIoud.Andrew is
trying to Handoff an email from his Mac to his
iPhone. Andrew's Mac is running OS X Yosemite and
Bluetooth is on. Why is the Mail app not
appearing in the corner of the iPhone lock
screen? - A. The passcode is preventing Mail from
completing Handoff. - B. The devices are not on the same Wi-Fi network.
- C. The devices are not paired.
- D. The iPhone 4s does not support Handoff.
- Answer D
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14Apple 9L0-066 Certification Exam Questions
- QUESTION 10
- Bill says no matter what he tries he cannot open
a specific document in Pages. Which of the
following would help you effectively isolate the
issue? - A. Attempt to open a different Pages document.
- B. Quit Pages and try to open the document with
Text Edit. - C. Quit Pages and adjust the framework which may
be mismatched. - D. Restart from a different volume and try to
reproduce the issue. - Answer A
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