Thomas Swan

1

• Thomas Swan Co Ltd
• A Company View
• of
• The Framework Approach
• to
• Responsible Care

www.thomas-swan.co.uk
2
Management Systems at Swan
Customers Quality Regulators Environment
3
Where Next for Thomas Swan?

• Review
• 1996 Many systems operating independently
• 1999 Chairman of Responsible Care Board
• Gap Analysis
• Missing components identified
• 1999 CIA introduced mandatory self-assessment
• 2000 Voluntary 3rd party assessment introduced
• Conclusion
• RC self-assessment required new effort
• Next steps to seek 3rd party verification to
  Responsible Care Management System were modest
• Decision
• Go for it !

Customers Quality Regulators Environment Process
Safety Occupational Health Safety Product
Stewardship Distribution Emergency
Preparedness Stakeholder Engagement
4
RC Management System
Quality
Environment
Customers
Regulators
5
Our Experience as an SME

• Standards
• Dropped EMAS
• Integrated all audits
• 30 reduction in time / cost
• Business issues
• Stakeholders
• Securing licence to operate
• 68 believe Thomas Swan deserves to be trusted
• Schools liaison
• Customers
• Business retention
• Increased opportunity flow
• Insurance
• Reduced rate of increase in premium after 9/11
• Operations

Sales 25 million Employees
155 Exports 70 Awards for
Innovation in Supercritical Fluids
Nanotechnology Flat panel displays
Photonics
6
Cost / Benefit Analysis

• Responsible Care other management systems
• Cost
• ISO 9001-2000 45k / year
• ISO 14001 50k / yr
• OHSAS 18001 25k / yr
• RC 20k / yr (of which ½ is for
  verification)
• 140k / yr (7 is for verification)
• Benefit
• Efficiency gains 250k / yr
• Insurance saving 20k / yr
• 270k / yr
• Conclusion
• What has been the downside for Thomas Swan?
• None !

7
Swan the Framework

• How does the Thomas Swan experience map onto the
  proposed Framework?
• A management system framework will be introduced
  as a tool to assist in the delivery and
  systematic management of Responsible Care.
• Thomas Swan affirms the value of the proposed
  tool
• It should have a built-in capability of
  certification and there should be stakeholder
  reward or a business case for doing so.
• Thomas Swan has seen both stakeholder reward and
  a business benefit from the implementation of a
  Responsible Care management system.

Verification route chosen because Publicly
credible No major costs Fit with company
ethos But we knew we had a choice
8

• Thomas Swan Co Ltd
• Thank You

www.thomas-swan.co.uk