OAAIS Town Hall

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OAAIS Town Hall

• The Office of Academic and Administrative
  Information Systems

OAAIS
Jonathan Showstack Assistant Vice Chancellor and
Chief Information Officer
December 9, 2008
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MyAccess

• One ID One Password

OAAIS
Jann Fong MyAccess Product Manager
December 9, 2008
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What is MyAccess?
MyAccess
The Vision Access web applications with one
login MyAccess ID
OAAIS
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Why do we need MyAccess?
MyAccess

• Improve customer experience
• Increase efficiency and productivity
• Strengthen security
• Increase collaboration and innovation

OAAIS
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How do I get a MyAccess ID?
MyAccess

• As services are integrated, UCSF Campus
  community members will receive email notification
  with instructions.

OAAIS
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Sample MyAccess Activation Email
MyAccess
From myaccess_at_ucsf.edu
mailtomyaccess_at_ucsf.edu Sent Saturday,
September 27, 2008 141 AMTo Doe, JohnSubject
Instructions for your MyAccess account
activation Dear John Doe A MyAccess account
(an account in UCSFs central access management
system) has been generated for you. Use this
account to log in to a variety of available UCSF
online services such as vpn_at_UCSF.To activate
your account, please follow the instructions
below1. Go to the following web page
https//myaccess.ucsf.edu...
OAAIS
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Services
MyAccess

• Already Integrated
• AutoAccess
• Gartner IT Portal
• In Progress
• Virtual Private Network (vpn_at_UCSF)
• Immediate Future
• Campus Wireless Service
• Connexxus Travel Portal

OAAIS
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MyAccess Login Screen
MyAccess
OAAIS
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MyAccess Landing Page
MyAccess
OAAIS
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VPN and Wireless

• Transition to MyAccess

OAAIS
Rebecca Nguyen Customer Support Manager
December 9, 2008
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VPN Login Transition to MyAccess
VPN and Campus Wireless

• Collaborative effort between OAAIS and Campus
  technical support staff to transition user groups

OAAIS
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Wireless Service
VPN and Campus Wireless

• Starting early January 2009
• Three Ways to Connect

OAAIS
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Three Ways to Connect
VPN and Campus Wireless

• New method using vpn_at_UCSF
• No configuration required
• Log in through a web browser using MyAccess ID
• New method using WPA/WPA2
• Requires configuration of desktop client
• Using MyAccess ID
• Old method using Galen
• Will be phased out date TBD
• Library Wireless will continue to use GALEN

OAAIS
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A New Data Center
Accommodating the growing need for information
technology services in support of the
Universitys mission
OAAIS
Kevin Barney Data Center Operations Manager
December 9, 2008
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Issues with Current Data Center
A New Data Center

• Seismic Concerns
• Flooding
• Electrical Limitations
• HVAC Restrictions
• Aging Infrastructure
• Out of Space

OAAIS
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Support Current and Future Requirements
A New Data Center
Improvements with New Data Center

• Equipment Space
• Support Space

Maximize Technology Minimize Waste

• Virtualization of Hardware
• Enterprise Approach

OAAIS
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Survive Day-to-Day and Catastrophic Events
A New Data Center
More Improvements

• High Seismic Rating
• Redundant Power

Advanced Security

• Advanced Facilities Monitoring
• Isolation from Potential Problems

OAAIS
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What does this mean for me?
A New Data Center

• Space for new email service
• Downtime before and during the move
• Downtime Window
• Customer Impact
• Critical Processing
• Better, faster, more reliable network

OAAIS
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Questions
A New Data Center
OAAIS
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mail_at_UCSF

• System Replacement

OAAIS
Kraig Kluba Exchange Services Manager
December 9, 2008
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mail_at_UCSF System Replacement
Email Upgrade

• Why are we replacing the email system?
• When will the upgrade happen?
• How will the upgrade/replacement be done?

OAAIS
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Current Exchange 2003 System
Email Upgrade
OAAIS
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Future Exchange 2007 System
Email Upgrade
Cluster Continuous Replication
Hub Transport Servers
OAAIS
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Features of Exchange 2007
Email Upgrade

• Improved Security and Stability
• Faster Client Email Searches
• Improved Web-based Messaging
• Manage Mobile Devices
• Check Mailbox Size
• Remote Document Access
• Enhanced Out of Office Assistant

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Outlook Web Access
Email Upgrade
OAAIS
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Comparison of Systems
Email Upgrade
OAAIS
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Deployment Timeline (high level)
Email Upgrade
Present Summer 2009
OAAIS
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Exchange 2007 Deployment (by the numbers)
Email Upgrade

• What it takes to get to this done..
• 20 Servers
• 3 SPAM Firewalls
• 2 Load Balancers
• 1 Tape Library
• 120 Tapes
• 1272 Hard Disks
• 84 x 900GB Mail Storage LUNs
• 28 x Log LUNs
• 33 IP Addresses
• 880K
• And a Partridge in a Pear Tree

OAAIS
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Questions
Email Upgrade
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