Title: Hospitality and Tourism 110
1Hospitality and Tourism 110
2Four modes of transportation
3Air Travel
4History
- Trans Canada Airlines (now Air Canada) began
offering domestic and international flights in
the 1930s - WestJet began in 1996 serving 5 cities with 3
aircraft - Faith in airline system declined after September
11, 2001
5Air Canada
- Canada's largest airline and flag carrier.
- Has had its corporate headquarters in Montreal,
Quebec, since it moved from Winnipeg, Manitoba,
in 1949 - Worlds 11th largest passenger airline by fleet
size - 240 destinations
- 344 aircraft
6WestJet
- Canadian low-cost carrier based in Calgary,
Alberta, that flies to most major cities in
Canada and 11 cities in the United States. - WestJet is the second-largest Canadian carrier
behind Air Canada (third-largest including Air
Canada Jazz). - 46 destinations
- 73 aircraft
7Understanding Canadas Air System
- The federal department responsible for Canadas
transportation systems is Transport Canada - NAV CANADA (NAVCAN) has control over the
countrys air navigation system
8NAVCAN
- Employs approximately 2,000 air traffic
controllers (ATCs), 800 flight service
specialists (FSSs) and 700 Technologists. - 7 Area Control Centres nationally, one is in
Moncton (CZQM)
9NAVCAN
- NAVCAN provides aircraft with
- Air navigation
- Air traffic control
- Flight information
- Weather briefings
- Airport advisory services
- Electronics
- Training
10Air Travel
- Scheduled Air Service airlines that operate
with published timetables - Example WestJet or Air Canada
- Charter Air Service non-scheduled airlines or
charter air services that is arranged by a group
that needs to fly - Charter rental of a plane
11Parts of an Airport
- Cargo terminal one or more separate buildings
where mail or freight is processed - Control tower nerve centre of the airport,
where air traffic controllers use radar, radio
and signal lights to direct traffic - Hangars buildings where planes are stored and
repaired
12Parts of an Airport
- Runways strips of land which airplanes land and
take off from, must be long and wide enough to
accommodate airplanes - Loading apron parking area at the terminal gate
where the airplane is refueled, loaded and
boarded - Taxiways lanes for the airplane when going from
apron to runway or hangar
13Airline Terminology
- Landing fee fee charged to an aircraft when it
lands at an airport - Gateway airport receives a high volume of
international flights - Jetway movable walkway that connects the
aircraft to the terminal - Round trip originates in one city and returns
to the same city
14Airline Terminology
- Non-stop flight flight that does not stop
enroute to next destination - Direct flight travels from one destination to
another, making at least one stop, then
continuing on the same plane - Online connection travelers change aircraft to
get to their destination - Interline connection travelers change airlines
to get to their destination
15Careers in the Airline Industry
- Flight Crew
- Flight deck crew
- Cabin crew
- Cross-training
16Careers in the Airline Industry
- Ground Crew or Staff
- Reservations
- Passenger services
- Maintenance
- NavCan employees
- Station manager
- Airport manager
- General Office
- Sales Office
17Land Travel
18Reasons people travel by automobile
- Cost
- Convenience
- Flexibility
- Enhanced trip experience
- Easier luggage transport
- Assured transportation at the destination
- Enjoyment of having your own space
19RV Travel
- Recreational Vehicle (RV)
- All the advantages of car travel plus convenience
of carrying ones home along on the trip - Eliminates hassle of hotels and restaurants
- Enjoy comfort of modern-day life and great
outdoors
20Car Rental
- Top Agencies in North America
- Hertz, Avis, National and Budget
- To rent a car
- Valid drivers license
- Major credit card
- 21 (or 25) years old
21Train Travel in Canada
- VIA Rail Canada runs more than 480 trains per
week over a 14,000-kilometre network - That makes about 4 million passengers aboard VIA
trains per year
22Train Travel in Canada
- Trains in each region of Canada
- The Rockies and Pacific region trains
- The Prairies and northern Manitoba trains
- Ontario trains
- Québec trains
- Atlantic region trains
- The Ocean travels from Halifax to Montreal
23The Ocean
- Night train that runs six times a week between
Montréal and Halifax (everyday except Tuesday) - Three classes are available
- Comfort Class (cheapest)
- Comfort Sleeper Class
- Easterly Class (first-class)
24Rail in Europe
- Reasons for popularity
- Private car ownership less than in North America
- Gasoline prices
- Proximity of major cities
- Reliability
25Eurailpass
- Introduced in 1959
- Good for unlimited first-class travel in the 16
participating countries - Austria, Belgium, Denmark, Finland, France,
Germany, Greece, Ireland, Italy, Luxembourg, the
Netherlands, Norway, Portugal, Spain, Sweden,
Switzerland - Valid for 15 or 21 days, or for 1, 2, or 3 months
- Sold only outside Europe
26Canrailpass
- You get 12 days of unlimited travel in Comfort
class (Economy) during a 30-day period - Can be bought in Canada
- Can be used anywhere Via goes
- You can add up to three extra days' travel, which
you can buy in advance or at any time during the
30-day validity period
27ISIC Cards
- The ISIC (International Student Identity Card) is
recognized around the world - ISIC is the only student ID card that entitles
students 18 years of age or older to student
fares - The ISIC also gives you reductions on admission
charges to various clubs and museums or for
certain cultural activities. - The ISIC will save you money in some restaurants
and hotels and entitle you to discounts on a host
of products and services in Canada, the United
States, and throughout the world.
28ISIC Cards
- To obtain an ISIC, you must
- be a full-time student in a Canadian secondary or
post-secondary institution, and be a resident of
Canada aged 12 or over - provide a recent small-size photograph
- prove your student status with one of the
following letter from the registrar bearing the
institution's seal, proof of payment of tuition
for full-time studies, or class schedule on which
your name and full-time student status appears.
29Motorcoach (Bus)
- Two types of use
- Regularly schedules services
- Acadian Bus Lines
- Bus charter and tour services
- Charters to Florida, New York, etc.
30Bus Tours
- Sightseeing/day tours
- Overnight/short tours
- Motor coach package
- Fly/coach tours
31Water Travel
32Cruise Types
- Sea Cruises
- River Cruises
- Lake Cruises and Ferries
- Charter Yachts, Sailboats and Houseboats
33Cruise Terminology
- Embarkation boarding of passengers onto a ship
- Tender small vessel used to transport
passengers from ship to shore - Cabin (stateroom) room
- Muster Station the location where groups of
passengers are asked to report in the event of an
emergency at sea
34Cruise Terminology
- Inside room room with no outside windows
- Ocean view room with a window
- Balcony room with a balcony
- Suite features separate living and sleeping
quarters
35World Cruises
- 3 months
- Cost from 24,000 to 800,000
- Usually begin in January and end in April
- Travel in an east to west direction
36131 Days Holland America
- 24,508 - 97,908
- January 5, 2009 May 16, 2009
- Fort Lauderdale, FL New York, NY
37Itineraries
- Caribbean
- Mexican Riviera
- Trans-Canal
- Alaska
- Hawaiian Islands
- Eastern USA and Canada
- Mediterranean
- Northern Europe
- Repositioning Cruises
38Popular Cruise Lines
- Carnival
- Royal Caribbean
- Holland America
- Celebrity
- Norwegian
- Cunard
39Royal Caribbean's Ultra Voyager class of ships
- Each can hold approximately 4375 passengers
- Currently the largest cruise ships
- Freedom of the Seas (2006)
- Liberty of the Seas (2007)
- Independence of the Seas (2008)
40Independence of the Seas
- The ship features
- an interactive water park with the FlowRider wave
generator for surfing - the onboard rock-climbing wall and ice-skating
rink that Royal Caribbean has made popular - whirlpools that extend from the ship's sides
- a boxing ring
- a sports pool
41Independence of the Seas
- Along with the main dining room, the ships
eateries include specialty restaurants such as
Sorrento's Pizzeria and a Ben and Jerry's ice
cream shop. - Each cabin contains a flat-screen television and
there is Wi-Fi capability throughout the ship.
42Freedom of the Seas
- http//www.youtube.com/watch?vy5HuHqtsw-o
- http//video.google.ca/videoplay?docid53184548746
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43River Cruises
- North American
- Mississippi
- Pacific NW
- Northern
- European
- Danube
- Rhine
- Seine
44Mississippi River Cruises
- American Queen steamboat
- 436 passengers
- 167 crew
45Rhine River Cruise
- Avalon Tapestry
- 168 passengers
- 43 crew
46Careers
- On Board Ships Crew
- Captain
- Purser
- Maintenance
- Engineers
- Radio officers
47Careers
- On Board Hotel Crew
- Hotel manager
- Cruise director
- Cabin steward
- Dining room stewards
- Kitchen staff
- Photographers
- Athletic instructor
- Entertainers
- Etc.