Hospitality and Tourism 110

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Hospitality and Tourism 110

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Title: Hospitality and Tourism 110


1
Hospitality and Tourism 110
  • Transportation

2
Four modes of transportation
  • Air
  • Rail
  • Ground
  • Water

3
Air Travel
4
History
  • Trans Canada Airlines (now Air Canada) began
    offering domestic and international flights in
    the 1930s
  • WestJet began in 1996 serving 5 cities with 3
    aircraft
  • Faith in airline system declined after September
    11, 2001

5
Air Canada
  • Canada's largest airline and flag carrier.
  • Has had its corporate headquarters in Montreal,
    Quebec, since it moved from Winnipeg, Manitoba,
    in 1949
  • Worlds 11th largest passenger airline by fleet
    size
  • 240 destinations
  • 344 aircraft

6
WestJet
  • Canadian low-cost carrier based in Calgary,
    Alberta, that flies to most major cities in
    Canada and 11 cities in the United States.
  • WestJet is the second-largest Canadian carrier
    behind Air Canada (third-largest including Air
    Canada Jazz).
  • 46 destinations
  • 73 aircraft

7
Understanding Canadas Air System
  • The federal department responsible for Canadas
    transportation systems is Transport Canada
  • NAV CANADA (NAVCAN) has control over the
    countrys air navigation system

8
NAVCAN
  • Employs approximately 2,000 air traffic
    controllers (ATCs), 800 flight service
    specialists (FSSs) and 700 Technologists.
  • 7 Area Control Centres nationally, one is in
    Moncton (CZQM)

9
NAVCAN
  • NAVCAN provides aircraft with
  • Air navigation
  • Air traffic control
  • Flight information
  • Weather briefings
  • Airport advisory services
  • Electronics
  • Training

10
Air Travel
  • Scheduled Air Service airlines that operate
    with published timetables
  • Example WestJet or Air Canada
  • Charter Air Service non-scheduled airlines or
    charter air services that is arranged by a group
    that needs to fly
  • Charter rental of a plane

11
Parts of an Airport
  • Cargo terminal one or more separate buildings
    where mail or freight is processed
  • Control tower nerve centre of the airport,
    where air traffic controllers use radar, radio
    and signal lights to direct traffic
  • Hangars buildings where planes are stored and
    repaired

12
Parts of an Airport
  • Runways strips of land which airplanes land and
    take off from, must be long and wide enough to
    accommodate airplanes
  • Loading apron parking area at the terminal gate
    where the airplane is refueled, loaded and
    boarded
  • Taxiways lanes for the airplane when going from
    apron to runway or hangar

13
Airline Terminology
  • Landing fee fee charged to an aircraft when it
    lands at an airport
  • Gateway airport receives a high volume of
    international flights
  • Jetway movable walkway that connects the
    aircraft to the terminal
  • Round trip originates in one city and returns
    to the same city

14
Airline Terminology
  • Non-stop flight flight that does not stop
    enroute to next destination
  • Direct flight travels from one destination to
    another, making at least one stop, then
    continuing on the same plane
  • Online connection travelers change aircraft to
    get to their destination
  • Interline connection travelers change airlines
    to get to their destination

15
Careers in the Airline Industry
  • Flight Crew
  • Flight deck crew
  • Cabin crew
  • Cross-training

16
Careers in the Airline Industry
  • Ground Crew or Staff
  • Reservations
  • Passenger services
  • Maintenance
  • NavCan employees
  • Station manager
  • Airport manager
  • General Office
  • Sales Office

17
Land Travel
18
Reasons people travel by automobile
  • Cost
  • Convenience
  • Flexibility
  • Enhanced trip experience
  • Easier luggage transport
  • Assured transportation at the destination
  • Enjoyment of having your own space

19
RV Travel
  • Recreational Vehicle (RV)
  • All the advantages of car travel plus convenience
    of carrying ones home along on the trip
  • Eliminates hassle of hotels and restaurants
  • Enjoy comfort of modern-day life and great
    outdoors

20
Car Rental
  • Top Agencies in North America
  • Hertz, Avis, National and Budget
  • To rent a car
  • Valid drivers license
  • Major credit card
  • 21 (or 25) years old

21
Train Travel in Canada
  • VIA Rail Canada runs more than 480 trains per
    week over a 14,000-kilometre network
  • That makes about 4 million passengers aboard VIA
    trains per year

22
Train Travel in Canada
  • Trains in each region of Canada
  • The Rockies and Pacific region trains
  • The Prairies and northern Manitoba trains
  • Ontario trains
  • Québec trains
  • Atlantic region trains
  • The Ocean travels from Halifax to Montreal

23
The Ocean
  • Night train that runs six times a week between
    Montréal and Halifax (everyday except Tuesday)
  • Three classes are available
  • Comfort Class (cheapest)
  • Comfort Sleeper Class
  • Easterly Class (first-class)

24
Rail in Europe
  • Reasons for popularity
  • Private car ownership less than in North America
  • Gasoline prices
  • Proximity of major cities
  • Reliability

25
Eurailpass
  • Introduced in 1959
  • Good for unlimited first-class travel in the 16
    participating countries
  • Austria, Belgium, Denmark, Finland, France,
    Germany, Greece, Ireland, Italy, Luxembourg, the
    Netherlands, Norway, Portugal, Spain, Sweden,
    Switzerland
  • Valid for 15 or 21 days, or for 1, 2, or 3 months
  • Sold only outside Europe

26
Canrailpass
  • You get 12 days of unlimited travel in Comfort
    class (Economy) during a 30-day period
  • Can be bought in Canada
  • Can be used anywhere Via goes
  • You can add up to three extra days' travel, which
    you can buy in advance or at any time during the
    30-day validity period

27
ISIC Cards
  • The ISIC (International Student Identity Card) is
    recognized around the world
  • ISIC is the only student ID card that entitles
    students 18 years of age or older to student
    fares
  • The ISIC also gives you reductions on admission
    charges to various clubs and museums or for
    certain cultural activities.
  • The ISIC will save you money in some restaurants
    and hotels and entitle you to discounts on a host
    of products and services in Canada, the United
    States, and throughout the world.

28
ISIC Cards
  • To obtain an ISIC, you must
  • be a full-time student in a Canadian secondary or
    post-secondary institution, and be a resident of
    Canada aged 12 or over
  • provide a recent small-size photograph
  • prove your student status with one of the
    following letter from the registrar bearing the
    institution's seal, proof of payment of tuition
    for full-time studies, or class schedule on which
    your name and full-time student status appears.

29
Motorcoach (Bus)
  • Two types of use
  • Regularly schedules services
  • Acadian Bus Lines
  • Bus charter and tour services
  • Charters to Florida, New York, etc.

30
Bus Tours
  • Sightseeing/day tours
  • Overnight/short tours
  • Motor coach package
  • Fly/coach tours

31
Water Travel
32
Cruise Types
  • Sea Cruises
  • River Cruises
  • Lake Cruises and Ferries
  • Charter Yachts, Sailboats and Houseboats

33
Cruise Terminology
  • Embarkation boarding of passengers onto a ship
  • Tender small vessel used to transport
    passengers from ship to shore
  • Cabin (stateroom) room
  • Muster Station the location where groups of
    passengers are asked to report in the event of an
    emergency at sea

34
Cruise Terminology
  • Inside room room with no outside windows
  • Ocean view room with a window
  • Balcony room with a balcony
  • Suite features separate living and sleeping
    quarters

35
World Cruises
  • 3 months
  • Cost from 24,000 to 800,000
  • Usually begin in January and end in April
  • Travel in an east to west direction

36
131 Days Holland America
  • 24,508 - 97,908
  • January 5, 2009 May 16, 2009
  • Fort Lauderdale, FL New York, NY

37
Itineraries
  • Caribbean
  • Mexican Riviera
  • Trans-Canal
  • Alaska
  • Hawaiian Islands
  • Eastern USA and Canada
  • Mediterranean
  • Northern Europe
  • Repositioning Cruises

38
Popular Cruise Lines


                                                       
  • Carnival
  • Royal Caribbean
  • Holland America
  • Celebrity
  • Norwegian
  • Cunard



                                                
39
Royal Caribbean's Ultra Voyager class of ships
  • Each can hold approximately 4375 passengers
  • Currently the largest cruise ships
  • Freedom of the Seas (2006)
  • Liberty of the Seas (2007)
  • Independence of the Seas (2008)

40
Independence of the Seas

                                                          
  • The ship features
  • an interactive water park with the FlowRider wave
    generator for surfing
  • the onboard rock-climbing wall and ice-skating
    rink that Royal Caribbean has made popular
  • whirlpools that extend from the ship's sides
  • a boxing ring
  • a sports pool

41
Independence of the Seas
  • Along with the main dining room, the ships
    eateries include specialty restaurants such as
    Sorrento's Pizzeria and a Ben and Jerry's ice
    cream shop.
  • Each cabin contains a flat-screen television and
    there is Wi-Fi capability throughout the ship.

42
Freedom of the Seas
  • http//www.youtube.com/watch?vy5HuHqtsw-o
  • http//video.google.ca/videoplay?docid53184548746
    57254505qlargestcruiseshipstotal60start0n
    um10so0typesearchplindex1

43
River Cruises
  • North American
  • Mississippi
  • Pacific NW
  • Northern
  • European
  • Danube
  • Rhine
  • Seine

44
Mississippi River Cruises
  • American Queen steamboat
  • 436 passengers
  • 167 crew

45
Rhine River Cruise
  • Avalon Tapestry
  • 168 passengers
  • 43 crew

46
Careers
  • On Board Ships Crew
  • Captain
  • Purser
  • Maintenance
  • Engineers
  • Radio officers

47
Careers
  • On Board Hotel Crew
  • Hotel manager
  • Cruise director
  • Cabin steward
  • Dining room stewards
  • Kitchen staff
  • Photographers
  • Athletic instructor
  • Entertainers
  • Etc.
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