Draw a Royal Flush:

1
Draw a Royal Flush

• Teaching Students to become Academic Kings and
  Queens by Developing Ace Advisors
• NACADA National Conference October 7, 2005

2
Introductions

• Ria Hermann, Ph.D.
• Academic Specialist
• University College at ASU Tempe Campus
• 2002 NACADA Outstanding Advisor
• Academic Advisor Development/Training Coordinator
• Icria_at_asu.edu

• Sandra Voller, M.A.
• Director of Academic Advising
• University College at ASU Tempe Campus
• Sandra.Voller_at_asu.edu

3
Overview of ASU University College Academic
Advising (Tempe campus)

• Population of Students We Teach
• of Academic Advisors
• Qualifications
• Advising Philosophy Academic Advising as
  Teaching
• Training Responsibility

4
Presentation Objectives

• Timeline of Conference Session Agenda
• Packet Handouts (6) - Different Colors
• Overview of Session Topics
• Offer/Acceptance Starts the Process
• Advisor Training/Development Program
• Comments/Questions/Sharing Opportunity

5
Offer Accepted Now What?

• New Hire Checklist Components (Goldenrod
  Handout)
• Items Directly After Acceptance of Offer
• Items Before Arrival of New Employee
• Items When New Employee Arrives
• Items When New Employee is in the Computer
  System

6
Advisor Training/Development Programs

• Successful Advising Development Programs are
  continual vs. one shot deals!
• Training is really developing the competency of
  Academic Advisors
• Successful Advising Development Programs have all
  3 necessary components
• Informational
• Relational
• Conceptual

7
Informational Component in Advisor
Training/Development

• Nuts-n-Bolts
• Policies/Procedures
• Campus Resources for Referrals
• Curriculum Requirements/Audits
• Demographics of Students
• Computer training (Student Information System,
  Degree Audits, Advising Databases)
• Etc.

8
Informational Training Materials

• Monthly Overview of Training (Salmon Handout)
• Training Schedule (Cherry Handout)
• Training Manual Binder

9
Training Manual

• Corresponds with Training Schedule Season
  (Salmon Handout)
• Consider Time of Year of Hire Training
• In-House Statistics of Populations Served When
• Topic Headings (Cherry Handout)
• Sub-topics Explained Discussed
• Applicable Handouts
• Policies
• Forms Used
• Relevant Student Letters Sent
• Break Out Topics Covered by Different Academic
  Advisors

10
Relational Component in Advisor
Training/Development

• Communication Skills
• Referral Skills
• Collaborating with each other and others on
  campus

11
Relational Training Materials

• Advisors assisting with the Informational
  Training Components
• Shadowing Process (Purple Handout)
• Reverse Shadowing Process

12
Conceptual Component in Advisor
Training/Development

• Previous Practice Attend Conferences
• New Added Components
• Reading Articles Discuss in Monthly Meetings
• NACADA Clearinghouse Chronicle of Higher
  Education
• Guiding Questions for Discussion (Blue Handout)
• Individual Portfolio Development
• Outcomes Intangible Tangible

13
Articles and Concepts for Conceptual Development

• Articles for Inquiry, Discussion, and Reflection
• Millennial College Students
• Processing of State Academic Advising Conference
• Helicopter Parents of College Students
• Intrusive Academic Advising
• Connections between Advising and Career Planning
• Team Teaching Concept
• Adult Learners

14
Tangible Intangible Findings (after 6 month
review)

• Tangible
• Certificate/Tassel
• Changes to Orientation PowerPoint (students
  parents)
• Student success course syllabus lesson plans
• High of NACADA proposals were accepted

• Intangible
• Reinforced advisor confidence level
• Opportunity to take what we do to a higher level
• Increased morale team atmosphere
• Applicant pool mentioned our training/development
  as reason for applying

15
Portfolio Development

• Guest Speaker Bonnie Piersol (Green Handout)
• Definition
• Purpose
• Content
• Related to Academic Advising

16
Framework of Individual Portfolio

• Artifacts Selection, Reflection, Projection
• Selection Review Evaluate Artifacts
• Evaluation Growth Demonstrated by Artifacts
• Projection Compare Reflection to NACADA
• Core Values

17
Final Comments

• Successful Advising Development Programs are
  developing the competency of academic advisors
  vs. one shot training sessions!
• Additional Training in Informational, Relational,
  and Conceptual occurs throughout the year
• 2x/month Staff Academic Advisor Meetings
• 1x/month One-on-One Meetings (Supervisor
  Academic Advisor)
• 1x/month Conceptual Development Meeting
• 1x/month University Council of Academic Advisors
  Meeting
• NACADA State, Regional, and National Conferences

18
Comments/Questions/Sharing Opportunity

• Whats one thing that you will take away from
  todays session?
• What other solutions/ideas for Academic Advisor
  Training and Development?

19
Thanks!

• Royal Flush Slide