The Westin Pasadena PMSGalaxyUX

1
The Westin Pasadena PMS-Galaxy/UX

• Tan Fong Ieong
• December 1, 2003

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Why Westin?

• Worked at Westin Macau
• Career goal
• Luxury hotels
• Front of House
• Starwood Hotels

3
Why PMS?

• Desire to work in the Front Desk
• PMS is essential to Front Desk
• Wish to know how PMS communicate with other
  departments and corporate office
  

4
Strength and Weaknesses of Galaxy

• Strength
• - Highly flexible

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Strength and Weakness of Galaxy

• Weakness
• - Report Menu

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The Ritz-Carlton Huntington Hotel Spa

• PMS Fidelio Ver.6.0 2002

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Strength and Weakness of Management use of Galaxy

• Strength
• - Better service to guest
• Weakness
• - Depends too much on system

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I have learned

• PMS - Galaxy/UX
• Strength and weakness of Galaxy/UX
• Galaxy vs. Fidelio

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For more information

• The Westin Pasadena http//www.starwood.com/westin
  /search/hotel_detail.html?propertyID1453
  
• The Ritz-Carlton Huntington Hotel Spa
  http//www.ritzcarlton.com/hotels/huntington/
  
• Galaxy Hotel System http//www.galaxyhotelsystems.
  com/products.jsp
  
• Fidelio
• http//www.micros-fidelio.com/