Why is this happening

1
Arrestee Food Prep Service Process
Team Members LAPD Start Date Consultant
Will Decker Team Leader
ROOT CAUSE ANALYSIS
3. BUILD THE PLAN
Why is this happening? D/O Redeployment Why? Meals
(dinner) require D/O to prepare hot meals at
busiest time Why? Cold meals never an
option Why? Cold meal ordering option not well
known Root Cause Options for ordering cold
meals is not known
KEY STEPS Check with Vendor Check with Health
Department Develop proposal for Captain with
notification to Chief G. Division notification
and protocol Implementation (Big Small) Recap
and Debrief Semi-Annual Audit to monitor
effectiveness ESTIMATED COST OR PRODUCTIVITY
SAVINGS Cost Savings - Meals Regional
Jails Hot Dinners 13.44 (12) - 1.12 per
person Cold Dinners 10.40 (20) - 0.52 per
person 0.60 ppm 0.60 x 654 x 150 32,850 x 3
(MJS) 98,550 Outlying Jails 0.60 x 15 x 365
x 7 22,995 098,550.00 (Regional Jails)
022,995.00 (Outlying Jails) 121,545 Total
Cost Savings Productivity Savings Food
Prep Save regional man hours 1 hr x 1.35 people x
365 x 22.60 11,136.00 11.136.00 x 3 jails
33,408.00 Total Productivity Savings 121,545.00
33,408.00 Total Cost Savings of 154,953.00
Theme Arrestee Food Preparation and Service
Process
PLAN
1. GRASP THE SITUATION

• CURRENT STATE
• Fixed Meal Times (All Three are Hot)
• 430 am Breakfast
• 1130am/1200pm Lunch
• 500 pm Dinner
• Takes D/O approx. 2 to 4 hours to cook prepare
  meals
• Focus on dinner preparation and service
• Busiest
• Most Prisoners
• Heavy prisoner arrival time 500 pm to 1000 pm
• 300 pm - Prisoner Count
• Count is anywhere from 60 300 prisoners
• Lower on weekdays
• Higher on weekends
• Medical meals pregnant women, diabetics,
  vegetarians
• 300pm 500 pm Showers Medical Checks
• Variables

• DESIRED STATE (AFTER)
• Breakfast meals remain hot
• Lunch meals remain hot
• Dinner meals switch to cold meals
• Sandwich, Fruit, Drink
• Meets health department and Title 15 requirements
• Meals are available for late bookings
• No reassignment of D/Os for meal preparation
• Continues to meet medical meal requirements
• Tangible Benefit/Value for POs Intangible
  Benefits to Dos
• Shorter wait time Reduce arrestee confrontations
• Increase in available staff Efficient deployment
• Minimize animosity Reduce arrestee complaints
  1.28
• Increase in response time availability Reduce
  liability, burn claims
• Minimize complaints Reduce PO/DO complaints
• Reduce health dept. deficiencies

DO/LEARN
4. IMPLEMENT, MONITOR ADJUST
2. SELECT THE BEST ALTERNATIVE

• Keep breakfast and lunch hot meals
• Switch dinner to cold meal consisting of
• Sandwich
• Fruit
• Drink
• Meets health department and Title 15 requirements
• Meals are available for late bookings
• No reassignment of D/Os for meal preparation
• Continues to meet medical meal requirements

LAPD PDL Last Updated 11/13/2009 607 PM