Quokka Online Booking System

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• Quokka Online Booking System

For your web site to bear fruit, your online
reservation strategy must allow your guest to
reserve directly from your web site, making it a
leading tool for your marketing and reservations.
Customer service success depends on allowing
customers 24 hour access to your rates and
availability with no waiting and no delay in
processing, producing instant guest
confirmation. The Quokka Online Booking System
allows you to control everything availability,
price and your policies. The system brings
certainty, convenience, and relevance to your web
site.
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Main Screen
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Policies Options 1
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Policies Options 2
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Room Class Info 1
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Room Class Info 2
This is our unique room function feature. It
allows Bed Breakfasts to take bookings without
fear of double booking by using a request-handler
process.
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Online Offers
This is the overview of all the offers you have
applied to your room classes, plus quantities per
night. For example, if a customer is visiting
between the dates shown, the Kits View Suite is
275. Five rooms per night are available.
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Blackouts 1
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Blackouts 2
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Reporting

• Reporting is a both an issue and an opportunity
  for online booking.
• There is a large amount of data available to
  businesses when they use the Quokka Online
  Booking System but, there often isnt enough
  time in the day to take advantage of this
  information.
• To help with this, the Quokka Online Booking
  System has a large number of template reports
  that help determine how many prospects who visit
  your site actually become customers.

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System Usage Analysis
This report tells you how far into the booking
process a guest went before exiting. The success
of online booking is measured by looking at how
many unique visitors you bring to the site,
including those who may or may not book with you.
Without online booking, you would be unable to
determine this.
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Client Origin

• Another popular report is the source of the
  bookings.

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Also

• Allow different levels of access for different
  users(e.g. Sales Manager and Yield Manager).
• Add discounts to any offer.
• Allow customers to view rates in several
  currencies.
• Properties can manage their own corporate rates.
• Email solicitation to those customers willing to
  receive promotional information.
• Create a simple brochure with descriptive text
  and colourful pictures.
• Create a la carte packages.
• Create packages to sell activities and
  attractions.

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Marketing

• All clients receive a free listing on Travel
  in BC.
• Quokka Systems has Marketing Affiliate
  agreements with various travel portals to
  help promote and sell your online inventory.
• In addition, your inventory is listed in room
  selectors on tourism organizations web pages
  and on activities web pages that link to
  approved accommodations.

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Putting it Together

• No software to buy, install or maintain.
• 100 control over rates, availability and
  policies in real time.
• You can accept bookings in real time or offer a
  booking-by-request system.
• Secure access for both for the consumer and the
  operator.
• Access to reporting on your Internet inquiries.
• Free support and upgrades.
• The system does not collect money up front all
  financial transactions are left to the
  businesses providing the service.
• Two marketing programs enhance your web page
  and internet presence.

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And finally
"Today your web page is your biggest source for
new business and its look and feel reflects your
business virtually. Allowing online bookings to
occur from this source turns this electronic
brochure into a viable additional business
avenue. To add online bookings you need
technology to capture this business. The Quokka
Online Booking System acts as your very own cash
register opening and closing to your
requirements."