Title: INTRODUCTION TO MARKETING
1INTRODUCTION TO MARKETING
Introduction to Business Marketing
2ASSIGNMENT
- Read Chapter 13, Pages 214 227
- Read Complete the Crossword Puzzle Provided
- On the Puzzle sheet, answer any one Critical
Thinking question from the text. Use complete
sentences. Summarize the question in the first
sentence.
3OBJECTIVE
- Be Able to Define Marketing
4Define Marketing
- All of the business activities involved with
moving goods services from producers to
consumers
5OBJECTIVE
- Be Able to Identify Describe the Marketing
Concept
6The Goals of Marketing
- To satisfy the
- wants needs
- of our customers
- To make Money !!
7The Marketing ConceptA Business Philosophy
- If a business is to be successful - make money -
if must satisfy the wants needs of the consumer
8OBJECTIVE
- Be Able to Identify Describe the Four Ps of
Marketing
9The Four Ps of Marketing
- Product Planning
- Pricing
- Promotion
- Physical Distribution
10The Four Ps of Marketing
- Product Planning
- Pricing
- Promotion
- Physical Distribution
11Product Planning
- Any Business Activity That Helps to Design a New
Product or Change the Characteristics of an Old
Product
12PRODUCT PLANNING
- Important Concept
- FEATURES - Facts about your product, physical
description (size, color, material used, etc) - BENEFITS - What the product can do for you!!!
13The Four Ps of Marketing
- Product Planning
- Pricing
- Promotion
- Physical Distribution
14Pricing
- Any Activity Used to Assign a Value to a Product
or Service
15The Four Ps of Marketing
- Product Planning
- Pricing
- Promotion
- Physical Distribution
16Promotion
- Any Activity Designed to Let the Customers Know
About a Product or Service - Personal Selling
- Advertising
- Publicity
- Public Relations
- Visual Merchandising
- Sales Promotion
17The Four Ps of Marketing
- Product Planning
- Pricing
- Promotion
- Physical Distribution
18Physical Distribution
- Involves the Actual Movement of Merchandise as it
Moves From the Producer to Consumer
19OBJECTIVE
- Be Able to Match the Seven Marketing Activities
With Their Definition or Examples
20Seven Marketing Functions
- Market Information Management
- Financing
- Pricing
- Promotion
- Distribution
- Selling
- Product/Service Management
21Distribution
- The process of getting goods services to
customers. This includes purchasing, stock
handling, inventory control, physical
distribution gt(transportation warehousing).
22Financing
- Financing is getting the money that is necessary
for setting up running a business. Finance
also includes protecting investments through risk
management.
23Marketing Information Management (MIS)
- An effective MIS gathers and analyzes information
about customers, trends, competitors products.
24Pricing
- Determining the amounts a customer will be
charged for a good or service so that a business
can earn a profit
25Product/Service Management
- Obtaining, developing, maintaining, improving a
product or product mix in response to market
opportunities
26Promotion
- Promotion is any effort to inform, persuade, or
remind potential customers about a businesss
products or services
27Selling
- Personally matching customers wants needs with
products services available for sale. - (An important associated concept is Relationship
Marketing.)
28Seven Marketing Functions
- Market Information Management
- Financing
- Pricing
- Promotion
- Distribution
- Selling
- Product/Service Management
29OBJECTIVE
- Be Able to Identify Each Member of the Primary
Channel of Distribution -
- Describe Their Roles
30The Primary Channel of Distribution
Producer
Wholesaler
Retailer
Consumer
31The Primary Channel of Distribution
- Primarily Makes Products to Sell
- But Also Must
- Buy Sell
- Finance
- Store Transport
- Insure
- Etc. Etc. Etc.
Producer
32The Primary Channel of Distribution
- Breaks Down Bulk Quantities Into Smaller Lots
- But Also Must
- Buy Sell
- Buy Real Estate
- Store
- Do Market Research
- Etc. Etc. Etc.
Wholesaler
33The Primary Channel of Distribution
- Primarily Sells to the Consumer
- But Also Must
- Display
- Advertise
- Make a Profit
- Package Goods
- Provide Services
- Etc. Etc. Etc.
Retailer
34The Primary Channel of Distribution
- Most Importantly, Buys Our Products Services
- But Also
- Provides Market Research Information
- Uses Our Products Services Up Buys Again
Consumer
35The Primary Channel of Distribution
Chemicals
Sugar
Producer
Cocoa
Milk
36The Primary Channel of Distribution
Producer
Wholesaler
Retailer
Consumer
37OBJECTIVE
- Be able to describe, in an essay, how marketing
activities benefit our society
38How Marketing Activities Benefit Our Society
- Raises the Standard of Living
- Adds Value to What We Buy
- Form Utility
- Place Utility
- Time Utility
- Possession Utility
- Information Utility
39How Marketing Activities Benefit Our Society
- Makes Shopping More Convenient
- Keeps Prices Reasonable
- Helps Society to Keep Up With Change
- Provides Public Service Activities
40Marketing Trivia
- 1/4 to 1/3 of all Jobs are Marketing Related
- .50 of Every Dollar Goes to Cover the Cost of
Marketing Activities - Marketing Creates Jobs Which Allows Consumers to
Have More Money to Spend on Items That Will
Improve Their Standard of Living
41PRODUCT PLANNINGPROCESS
42OBJECTIVE
- Be able to outline the product planning process
and identify the associated terms
43FEATURE/BENEFIT ANALYSIS
44FEATURES
- Facts About the Product
- Size, Color, Materials, Warranties, Construction
Methods, Manufacturer, Etc.
45Benefits Buying Motives
- Buying Motives
- What a product does for you
- The reasons why people buy products or services
46BENEFITS
- Will it make you rich?
- Will it make you successful?
- Will it make you happy?
- Will it relax you?
- Will it make you healthier?
- Will it make you attractive?
- Etc. etc. etc.
47BUYING MOTIVESActivity
- If you were to design a new car, what buying
motives would you appeal to? - Safety?
- Excitement?
- Cost Savings?
- Comfort?
- Other
48BUYING MOTIVESActivity
- What features would you have on your new car?
- Safety
- Excitement
- Cost Savings
- Comfort
- Other?
49BUYING MOTIVESAssignment With a Partner
- If you were to design a new ____, what buying
motives would you appeal to? - ______________?
- ______________?
- ______________?
- ______________?
50BUYING MOTIVES Assignment With a Partner
- What features will you have on your new _____?
- ____________
- ____________
- ____________
- ____________
- ____________
51Other Important Marketing Concepts
- Market Segmentation
- Demographics
- Family Life Cycle
- Trends in Demographics
- Target Marketing
52OBJECTIVE
- Be Able to Define Market Segmentation
53OBJECTIVE
- Be Able to Define
- Target Marketing
54OBJECTIVE
- Be Able to Define Demographics
55Common Demographics
- Age
- Sex
- Occupation
- Religion
- Interests
- Income
- Family Size
- Geographic Location
- Attitudes
- Educational Background
- Race
- Ethnic Background
- Wealth
- Etc.
56DEMOGRAPHIC TRENDS
57DEMOGRAPHIC TRENDS
- Age
- Incomes
- Geographic Location
- Family Size
- ???
58Family Life Cycle
- Stages
- Early Childhood
- Teen
- Young Adult/Single
- Married w/out Children Dinks
- Married w/ Children
- Maturity
- Empty Nest
- Sole Survivor
59Product Planning Process
- 1.) Select general type of
- product
- 2.) Specify the product mix
- 3.) Develop packaging
- labeling
- 4.) Identify features
- benefits
601.) Select General Type of Product(OUTLINE)
- I.) Consumer Goods
- A.) Types
- B.) How to Market
- II.) Consumer Services
- A.) Types
- B.) How to Market
61Select General Type of ProductOUTLINE
- III.) Industrial Goods
- A.) Types
- B.) How to Market
- IV.) Industrial Services
- A.) Types
- B.) How to Market
621.) Select General Type of ProductOUTLINE
- I.) Consumer Goods - Products used for
personal, family, or household purposes - A.) Convenience - _________________
- B.) Shopping - _________________
- C.) Specialty - _________________
63Select General Type of ProductOUTLINE
- I.) Consumer Goods
- A.) Convenience Goods - Inexpensive products
purchased regularly, little effort spent on
decision. Many grocery items fall into this
group. Customer will substitute. -
641.) Types of Convenience Goods Staples -
Basic food items used often (ex.
Bread) Impulse - Unplanned purchases
(ex. Candy) Emergency - Items
purchased because of immediate need (ex.
Batteries)
65Select General Type of ProductOUTLINE
- 2.) Keys to Selling Convenience Goods
- a.) have convenient locations
- b.) have extended hours
- c.) layout is conducive to self-service
- d.) have a wide variety of merchandise
- e.) heavy use of print/broadcast media
- displays
-
66Think Seven Eleven!!!
LOCATION!
HOURS!
7/11
VARIETY!
ADVERTISING!
Help Wanted
SELF-SERVICE!
671.) Select General Type of ProductOUTLINE
- I.) Consumer Goods - Products used for
personal, family, or household purposes - A.) Convenience - _______________
- B.) Shopping - _________________
- C.) Specialty - _________________
681.) Select General Type of ProductOUTLINE
- I.) Consumer Goods
- B.) Shopping Goods - Purchases made by a
consumer after a great deal of searching
comparison (ex. furniture) -
691.) Types of Shopping Goods a.) higher
priced merchandise b.) risky purchases (if
something isnt just right) c.) the consumer
has time to make a decision
701.) Select General Type of ProductOUTLINE
- 2.) Keys to selling shopping goods
- a.) quality design, development,
- manufacturing
- b.) knowledgeable/well trained
- salespeople
- c.) extensive brand advertising
711.) Select General Type of ProductOUTLINE
- 2.) Keys to selling shopping goods (cont.)
- d.) warranties/services after purchase are
- important
- e.) special promotions POP displays are
helpful
721.) Select General Type of ProductOUTLINE
- I.) Consumer Goods - Products used for
personal, family, or household purposes - A.) Convenience - _______________
- B.) Shopping - _________________
- C.) Specialty - _________________
731.) Select General Type of ProductOUTLINE
- I.) Consumer Goods
- C.) Specialty Goods - goods purchased by
customers who desire a particular product and/or
brand and will accept no substitutes.
(ex.Cadilac, Rolex, Levi Jeans, Skippy peanut
butter) -
741.) Select General Type of ProductOUTLINE
- I.) Consumer Goods
- C.) Specialty Goods
- 1.) Keys to Selling Specialty Goods
- a.) Keeping Product Available
- (Product is Pre-sold)
751.) Select General Type of ProductOUTLINE
- II.) Consumer Services - Things done for people
to help them in their daily lives - A.) Rented Goods Services - _____________
- B.) Owned Goods Services - _____________
- C.) Non Goods Services - _____________
761.) Select General Type of ProductOUTLINE
- II.) Consumer Services
- A.) Rented Goods Services - provides a product
that the customer rents uses. (ex. cars,
videos) - B.) Owned Goods Service - one that alters or
improves on a good owned by the customer (car
wash, shoe shine) - C.) Non Goods Service - provides personal
professional services to customers for a fee.
(tax prep., bridal)
771.) Select General Type of ProductOUTLINE
- II.) Consumer Services
- A.), B.), C.) Rented, Owned, Non-goods
- Services
- 1.) Keys to selling
- a.) high quality standards
- b.) flexible pricing
- c.) effective personal selling
- d.) promotion through word-of-mouth testimonial
- e.) Image is everything encourages repeat
sales
781.) Select General Type of ProductOUTLINE
- III.) Industrial Goods - items purchased for
the production of other goods - A.) Installations Accessory Equipment
- B.) Raw Materials, Components, Fabricated
- Parts
- C.) Industrial Supplies
791.) Select General Type of ProductOUTLINE
- III.) Industrial Goods
- A.) Installations Accessory Equipment - Items
that are part of the production process, not the
product. (Examples include drill presses,
computers, etc.) -
801.) Select General Type of ProductOUTLINE
- III.) Industrial Goods
- B.) Raw Materials, Components,
- Fabricated Parts
- Items consumed in the production
- process or items used in the new
- product(ex. Include oil, flour, etc.)
-
811.) Select General Type of ProductOUTLINE
- III.) Industrial Goods
- C.) Industrial Supplies - Items that
support/facilitate the use of a businesss
equipment. (ex. Include computer paper, paint,
cleaning products). -
-
821.) Keys to Selling a.) Hire train a
knowledgeable workforce b.) Emphasize
products durability dependability c.)
Plan for customer follow-up maintenance
831.) Select General Type of ProductOUTLINE
- III.) Industrial Services - Things done for
businesss to help them keep their business
running smoothly - A.) Maintenance Repair - general cleaning,
- repair, painting, decorating
- B.) Business Advisory - includes management
- consulting, engineering, legal, or
accounting - assistance.
841.) Select General Type of ProductOUTLINE
- III.) Industrial Services -
- 1.) Keys to Selling(Same as Consumer Services)
- a.) high quality standards
- b.) flexible pricing
- c.) effective personal selling
- d.) promotion through testimonial
- e.) Image is everything encourages
- repeat sales
852.) Specify the Product MixOUTLINE
- I.) Product Mix Terms
- A.) Product Items Lines
- B.) Product Width Depth
- II.) Product Mix Strategies
- A.) Types of Strategies
- 1.) Expand/Modify Product Current Lines/Items
- 2.) Developing New Products
- III.) Product Life Cycle
- A.) Managing a Product Throughout its Stages
862.) Specify the Product MixOUTLINE
- I.) Product Mix - All the different products
that a - company makes. All Ford Products, for
example, - or all items manufactured by Harley/Davidson
- A.) Product Items Lines
- B.) Product Width Depth
872.) Specify the Product MixOUTLINE
- I.) Product Mix
- A.) Product Items Lines
- 1.) Product Lines are groups of closely related
products. - For example, all cars produced by Ford
- 2.) A Product Item is a specific brand, model,
or size of a product. The Ford Mustang for
- example
- B.) Product Width Depth
882.) Specify the Product MixOUTLINE
- I.) Product Mix
- A.) Product Items Lines
- B.) Product Width Depth
- 1.) Product Width refers to the number of
- different product lines a store carries or
- manufacturer produces. Ford offers
several - different product lines - trucks, cars,
vans, - buses, military vehicles, construction
- equipment, etc.
892.) Specify the Product MixOUTLINE
- I.) Product Mix
- A.) Product Items Lines
- B.) Product Width Depth
- 1.) Product Width
- 2.) Product Depth refers to the number of
- product items offered within each product
- line. Ford Mustang, for example, offers
- convertibles, LX models, standard vs.
- automatic transmissions, different size
- engines.
902.) Specify the Product MixOUTLINE
- II.) Product Mix Strategies - deciding which
products - a company will carry or make.
- A.) Expand or Modify Existing Product Lines or
- Items
- B.) Develop New Products
912.) Specify the Product MixOUTLINE
- II.) Product Mix Strategies - deciding which
products - a company will carry or make.
- A.) Expand or Modify Existing Product Lines or
- Items Ford could, for example, add-solar
- powered Mustangs to their product items
922.) Specify the Product MixOUTLINE
- II.) Product Mix Stategies
- A.) Expand or Modify Existing Product Lines or
Items - B.) Develop New Products - means coming out
with totally new products to increase market
share. Could you, for example, imagine Ford
motor boats or blaze orange Valley tees? - (Any Current
examples?!)
932.) Specify the Product MixOUTLINE
- II.) Product Mix Strategies
- B.) Develop New Products
- 1.) Product Development Process
- a.) Generating ideas
- b.) Screening ideas
- c.) Developing the product
- d.) Testing the product
- e.) Introducing the Product
- f.) Evaluating customer acceptance
942.) Specify the Product MixOUTLINE
- II.) B.) Develop New Products
- 1.) Product Development Process
- a.) Generating Ideas - Use a variety of sources
- - customers, employees, competition,
suppliers. - b.) Screening Ideas - consider size of the
market, - profit potential, level of risk
- c.) Developing the Product - develop
prototypes, - marketing strategies, plans for
packaging, - labeling, branding, distribution
952.) Specify the Product MixOUTLINE
- d.) Testing the Product - tested in labs w/
- customers. Test marketing is done in
specific - geographic areas
- e.) Introducing the Product - The cost to
intro- - duce is very high the chance for success
- low. Conduct a promotional campaign
- train salespeople.
- f.) Evaluate Customer Acceptance - Conduct
- market sales research. Do a customer
- opinion survey.
962.) Specify the Product MixOUTLINE
- II.) Product Mix Strategies
- B.) Develop New Products
- (ACTIVITY)
- 1.) Form Four Groups
- 2.) Group A Generates Five Product Ideas
- 3.) Group B Narrows the Choices to Two
- 4.) Group C Designs or Draws Both Products
- 5.) Group D Picks the Winning Product
-
972.) Specify the Product Mix OUTLINE
- III.) Managing a Product in its Product Life
Cycle - A.) Defined - Just as the economy moves
- through stages, so do product sales. At
- different stages, try different marketing
- strategies.
- B.) Stages
- 1.) Introduction
- 2.) Growth
- 3.) Maturity
- 4.) Decline
98Product Life Cycle
Sales
Profits
Introduction Growth Maturity Decline
992.) Specify the Product Mix OUTLINE
- III.) Managing a Product Throughout its Product
Life Cycle - A.) Defined
- B.) Stages
- 1.) Introduction - The product is new
- a.) Goal is to draw customers attention
- to increase product awareness
- b.) Techniques include heavy promotion -
- ads, publicity, displays, sales
- promotion, etc.
-
1002.) Specify the Product Mix
- III.) Managing a Product Throughout its Product
Life Cycle - B.) Stages
- 2.) Growth
- a.) The product begins to enjoy success
sales - profits go up. Target Market is aware
- of product.
- b.) Techniques used to market during this
- stage include ads that focus on customer
- satisfaction, meeting the competition,
- expand or modify the product line
1012.) Specify the Product Mix OUTLINE
- III.) Managing a Product Throughout its Product
Life Cycle - B.) Stages
- 3.) Maturity
- a.) Sales level off/slow down, competition
- is heavy, the market might be
- saturated.
- b.) Ads focus on beating the competition,
- think about dropping or improving the
- item
1022.) Specify the Product Mix OUTLINE
- III.) Managing a Product Throughout its Product
Life Cycle - B.) Stages
- 4.) Decline
- a.) Sales are falling, profits are low
or - nonexistent
- b.) Management must decide to drop or
to - - sell, discount, or license the product
- - find a new use for the product
- - regionalize the product
- - modernize or alter the product
103Product Life Cycle
Sales
Profits
Introduction Growth Maturity Decline
1043.) Develop Packaging LabelingOUTLINE
- I.) Branding
- A.) Defined
- B.) Types of Brands
- C.) Branding Strategies
- II.) Packaging
- A.) Functions of Packaging
- III.) Labeling
- A.) Types
1053.) Develop Packaging LabelingOUTLINE
- I.) Branding
- A.) Defined - A name, design, or symbol
- that identifies the products of a company.
For - example, Coke products, Levi Jeans, Nike, etc.
- 1.) Related Terms include
-
1063.) Develop Packaging LabelingOUTLINE
- 1.) Related Terms include
- a.) Brand Name - words that can be spoken
- b.) Brand Mark - a symbol, font, design, or
color - c.) Trade Name - words that identify the
- company
- d.) Trade Character - brand mark given human
- form
- e.) Trademark - a brand name, mark, character
- or combination of these protected by law
-
1073.) Develop Packaging Labeling
- Provide an example for each
- a.) Brand Name - Levis, Nike, Tylenol, etc.
- b.) Brand Mark - P. O. Eagle, Disneys Castle,
etc. - c.) Trade Name - Kellogg's, Chevrolet, Xerox,
etc. - d.) Trade Character - Pillsbury Dough Boy,
Birds - Eyes Jolly Green Giant, etc.
- e.) Trademark - Frito Lays Doritos, Kellogg's
Rice - Krispies Treats, Nikes Swoosh, VISA,
etc. -
1083.) Develop Packaging LabelingACTIVITY
- Provide an example for each
- a.) Brand Name -
- b.) Brand Mark -
- c.) Trade Name -
- d.) Trade Character -
- e.) Trademark -
-
1093.) Develop Packaging LabelingOUTLINE
I.) Branding A.) Defined B.) Types of
Brands 1.) National - called manufacturer
brands, are owned by manufacturers. 2.)
Private - owned by wholesalers
retailers 3.) Generic - no frills products
that dont carry a brand name
1103.) Develop Packaging LabelingOUTLINE
I.) Branding A.) Defined B.) Types of
Brands C.) Brand Strategies 1.) Brand
Extension - Improving an existing brand
name (ex adding flavors to Fig Newtons) 2.)
Brand Licensing - allowing another company
to use your to use its name, marks,
characters for a fee. (ex. Caterpillar lets over
700 companies use its name)
1113.) Develop Packaging LabelingOUTLINE
I.) Branding A.) Defined B.) Types of
Brands C.) Brand Strategies (cont.) 3.)
Co-branding - Two companies combining to
form another product. (Ex. The GM Card) is
a Master Card offered by General Motors 4.)
Mixed Brands - Offering a combination of
national, private, generic products (ex. Any
grocery store)
1123.) Develop Packaging LabelingOUTLINE
- II.) Packaging
- A.) Functions of Packaging
- 1.) Promoting Selling the Product -
- a.) Displays the brand name
- b.) Attractive, colorful artistic
- c.) Makes it easy to use
- 2.) Defining Product Identify
- a.) Unique packages sell the product
- (Leggs)
-
1133.) Develop Packaging LabelingOUTLINE
- II.) Packaging
- A.) Functions of Packaging (cont.)
- 3.) Providing Information
- a.) Directions
- b.) Ingredients
- c.) Nutritional Value
- d.) Hazards
- e.) Prices
- f.) Inventory Control
-
1143.) Develop Packaging LabelingOUTLINE
- II.) Packaging
- A.) Functions of Packaging (cont.)
- 4.) Meeting Customer Needs
- a.) Various Sizes (Family Size/Singles)
- b.) Practical Needs (Microwaveable)
- 5.) Ensuring Safe Use
- a.) Plastic vs. glass
- b.) Tamper-proof lids
- c.) Child-proof containers
-
1153.) Develop Packaging LabelingOUTLINE
- II.) Packaging
- A.) Functions of Packaging (cont.)
- 6.) Protecting the product from
- a.) breaking during shipping
- b.) from spoilage
- c.) excessive costs (rectangles save money)
- B.) Types
- a.) cardboard, glass, metal, plastic,
- wood, wraps, etc.
1163.) Develop Packaging LabelingOUTLINE
- III.) Labeling - a information tag, wrapper,
- seal, or imprinted message
-
1174.) Identify Features BenefitsOUTLINE
- I.) Extended Product Features
- A.) Types
- 1.) Warranties Guarantees
- 2.) Others
- II.) Consumer Laws Agencies
- A.) Federal State
- B.) Consumer Rights Responsibilities
- III.) Credit
- A.) Types
1184.) Identify Features BenefitsOUTLINE
- I.) Extended Product Features
- A.) Types
- 1.) Warranties Guarantees Defined
- a.) Warranty - a promise that a product
- will meet certain standards or it
- will be fixed.
- b.) Guarantee - is a warranty that offers a
- money back clause if not completely
- satisfied.
1194.) Identify Features BenefitsOUTLINE
- I.) Extended Product Features
- A.) Types
- 1.) Warranties Guarantees Defined
- a.) Express Warranty - stated in writing
- or spoken
- i.) Full - Repaired or replaced
- ii.) Limited - certain provisions are
- excluded
1204.) Identify Features BenefitsOUTLINE
- I.) Extended Product Features
- A.) Types
- 1.) Warranties Guarantees Defined
- a.) Express Warranty
- b.) Implied - not clearly indicated,
- offers assurance that the product
- will work the way it is supposed to
- work
1214.) Identify Features BenefitsOUTLINE
- I.) Extended Product Features
- A.) Types
- 1.) Warranties Guarantees Defined
- a.) Express Warranty
- b.) Implied
- c.) Disclaimers - limits company liability.
- For example, to the cost of the product,
- not the damage done by the product
1224.) Identify Features BenefitsOUTLINE
- I.) Extended Product Features
- A.) Types
- 2.) Others
- a.) delivery
- b.) installation
- c.) service after the sale
- d.) directions training
- e.) billing
- f.) credit
1234.) Identify Features BenefitsOUTLINE
- I.) Extended Product Features
- A.) Types
- 2.) Others
- f.) credit
- i.) Bank Credit Cards
- ii.) Retail Credit Cards
- iii.) Debit Cards
- iv.) Secured Loans
- v.) Unsecured Loans
1244.) Identify Features BenefitsOUTLINE
- II.) Consumer Laws Agencies
- A.) Federal State
- 1.) Federal
- a.) Magnuson - Moss Consumer Product
- Warranty Act of 1975 - Sets minimum
- standards for warranties.
- b.) Consumer Product Safety Act of 1972 -
- Monitors the safety of products
- c.) Etc.
1254.) Identify Features BenefitsOUTLINE
- II.) Consumer Laws Agencies
- A.) Federal State
- 1.) Federal
- 2.) State
- a.) Lemon Laws - protects buyers from
- chronically defective merchandise
- b.) Arbitration Programs - Encourages
- the use of third parties to resolve
- differences
126PRODUCT PRICING
127OBJECTIVE
- Be Able to Define Money Price
128Money Price
- Price
- A Specific Measurement of Value
- Money
- A Measuring Device. It Measures Value
129OBJECTIVE
- Be able to define
- Retail Price, Cost, Markup
130Pricing Terms
- Retail Price - The amount of money a
- customer pays for a product/service
- Cost - The amount of money a business
- pays for a product/service
- Markup - The amount of money added to
- cost to cover a business expenses
- desired net profit
131What is Markup???
- Any Business Expense (Besides the Cost of Goods)
- Utilities (Heat, Elec., Phone) Donations
- Salaries Employee Benefits
- Promotions Rent
- Taxes Fixtures (Furniture)
- Industrial Services (Cleaning) Etc., Etc., Etc.
!!! - Any Desired Net Profit.
132Abbreviating Pricing Terms
- Retail Price RP
- Cost C
- Markup M
133Abbreviating Pricing Terms Dollars
- Retail Price RP
- Cost C
- Markup M
134Abbreviating Pricing TermsPercentages
- Retail Price RP
- Cost C
- Markup M
135Pricing TermsFormulas
136Pricing TermsFormulas in Dollars
RP C M
137Pricing TermsFormulas in Dollars
- Retail Price Cost Markup
- RP C M
??? 6.00 4.00
138Pricing TermsFormulas in Dollars
- Retail Price Cost Markup
- RP C M
10.00 6.00 4.00
139Pricing TermsFormulas in Percentages
- Retail Price Cost Markup
- RP C M
140Pricing TermsFormulas in Percentages
Retail Price ??? What the Heck is Retail Price
141Pricing Terms Formulas in Percentages
Retail Price 100 ALWAYS!!!
142Pricing Terms Formulas in Percentages
Retail Price Cost Markup
143Pricing Terms Formulas in Percentages
Retail Price C M RP C M
144Pricing Terms Formulas in Percentages
Retail Price C M RP C
M 100 C M
Because RP is Always 100
145Pricing Terms Formulas in Percentages(Example)
RP C M 100 60 M
Because RP is Always 100
Representing the Cost of Goods
146Pricing Terms Formulas in Percentages(Example)
100 60 M What Must M Be?
147Pricing Terms Formulas in Percentages(Example)
100 60 M What Must M Be? M 40
148Pricing Terms Formulas (Examples)
RP C M RP C M ____
45.00 30.00 100 30 ____ ____
22.00 68.00 100 80 ____ 75.00
____ 10.00 100 ___ 75 10.00
____ 4.00 100 ___ 50
149Pricing Terms Formulas (Examples)
RP C M RP C M 75.00
45.00 30.00 100 30 70 90.00
22.00 68.00 100 80
20 75.00 65.00 10.00 100 25
75 10.00 6.00 4.00 100 50
50
150Pricing Terms Formulas
But What if you Have Apples Oranges??? Dollars
Percentages
151Pricing Terms Formulas
Dollars Percentages RP 25.00 RP
100 C ? C ? M
? M 40
152WHAT ARE PERCENTAGES?Fractions!!!
- What is 1/2 of 100?
- What is 1/4 of 100?
- What is 3/4 of 100
153WHAT ARE PERCENTAGES?Fractions!!!
- What is 1/2 of 100? 50
- What is 1/4 of 100? 25
- What is 3/4 of 100 75
154How Do You Calculate PERCENTAGES?Multiply!!
- What is 50 of 10.00? 5.00
- What is 25 of 10.00? 2.50
- What is 75 of 10.00? 7.50
155Pricing Terms Formulas
Dollars Percentages RP 25.00 RP
100 C ? C ? M
? M 40
156How Much is Markup ???
157How Much is Markup ???
158Pricing Terms Formulas
Dollars Percentages RP 25.00 RP
100 C ? C ? M
10.00 M 40
159Pricing Terms Formulas
Dollars Percentages RP 25.00 RP
100 C 15.00 C ? M
10.00 M 40
160Pricing Terms Formulas
Dollars Percentages RP 25.00 RP
100 C 15.00 C 60 M
10.00 M 40
161OBJECTIVE
- Be Able to Identify the Factors That Determine
Retail Price
162PRODUCT PRICING FACTORS
- Supply Demand
- Consumer Perception of Value
- of Channel Members
163PRODUCT PRICING FACTORS
- Competition
- Costs Expenses
164PRODUCT PRICING FACTORS
- Government Regulation
- Price Fixing
- Price Discrimination
- Minimum Price Laws
- Unit Pricing
- Price Advertising
165OBJECTIVE
- Be Able to Describe the Goals of Pricing for a
Business
166The Goals of Pricing
- Get a Share of the Market
- Beat/Meet the Competition
- Get a Return on Your Investment
167OBJECTIVE
- Be Able to Describe How You Can Achieve Your
Goals - PRICING STRATEGIES
168PRICING STRATEGIES
- Cost Plus Method
- Add all of your costs, expenses, (FIXED
VARIABLE) desired net profit - Estimate Your Sales
- Divide
169PRICING STRATEGIES
- Cost Plus Method (Example)
- Costs, expenses, desired net profit 100,000
- You estimate your sales to be one item this year
- Determine your Retail Price by dividing 100,000
by 1
170PRICING STRATEGIES
- Cost Plus Method
- Costs, expenses, desired net profit 100,000
- You estimate your sales to be 24,025 items this
year - Determine your Retail Price by dividing 100,000
by 24,025 items
171RECOMMENDED RETAIL PRICE!!!
4.16
172RECOMMENDED RETAIL PRICE!!!
4.16
- At 4.16 per item sold, assuming every item
sells, you will cover your costs, expenses,
desired net profit
173PRICING STRATEGIES
- Demand Oriented
- Determine what the customers will pay charge
that amount
174PRICING STRATEGIES
- Competition Oriented
- Determine what the competition is charging and
that is your price! - (Make sure you control your costs expenses
though)
175Other Strategies
Odd Cent Pricing Prestige Pricing Price
Lining Promotional Pricing
176PROMOTION
177Objective
- Be able to define the term promotion and provide
examples of each of its six tools
178PROMOTION
- Any activity designed to let the target market
know more about your product including why they
should buy
179PROMOTION
- Advertising
- Sales Promotion
- Visual Merchandising
- Display Building
- Public Relations
- Publicity
- Personal Selling
180Physical Distribution
181OBJECTIVE
- Be Able to Identify Each Member of the Primary
Channel of Distribution -
- Describe Their Roles
- (DONE!!!)
182The Primary Channel of Distribution
Producer
Wholesaler
Retailer
Consumer
183Physical Distribution
- Objective
- Be able to define Physical Distribution and
identify the advantages disadvantages of the
various transport methods available
184Physical Distribution
- Boat
- Truck
- Plane
- Pipeline
- Train