John Hoyt Branch Chief, Knowledge Management Command, Control and Interoperability Division Science

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Knowledge Management

John Hoyt Branch Chief, Knowledge
ManagementCommand, Control and Interoperability
DivisionScience and Technology Directorate
October 29, 2008
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Command, Control and Interoperability

CNR Annual Program Status Review 8 February 2005
Mission Through a practitioner-driven approach,
the Command, Control and Interoperability
Division (CID) creates and deploys information
resources to enable seamless and secure
interactions among homeland security
stakeholders.
 
Vision Stakeholders have comprehensive,
real-time, and relevant information to create and
maintain a secure and safe Nation.
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CID Organization
Managed by the Department of Homeland Securitys
(DHS) Science and Technology Directorate, CID
delivers on its mission through five thrust
areas.
Command, Control and Interoperability (CID)
Reconnaissance, Surveillance, and Investigative
Technologies
Cyber Security
Communication, Interoperability and Compatibility
Knowledge Management Tools
Basic/Futures Research
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Knowledge Management Tools

• Provides knowledge management capabilities to
  reduce the risk of terrorist
• attacks and to prepare for and respond to
  natural and man-made disasters.

• Develops tools and methods to process and
  analyze massive amounts of
• information that are widely dispersed and in
  multiple forms.
• Works collaboratively to complement efforts in
  the intelligence, law enforcement,
• and homeland security communities.

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Regional Information Sharing and Collaboration
EHC IS-FY09-01 Real-Time Data Processing and
Visualization
Gap ISG-07-07v1 Require on-demand management,
analysis, and visualization of information in
multiple forms and from diverse, distributed
sources

• Product Description
• Develop and evaluate information sharing
  technologies to support cooperative efforts of
  local, state, and Federal government entities.
  Transitioned Regional Information Sharing and
  Collaboration products include temporal and
  criminal activity network visualization tools and
  wireless federated query applications
• Deliverable Type New Technology

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Conduct interstate photo sharing
  pilot with North Carolina, South Carolina,
  Virginia law enforcement agencies FY 2008-2009
• Deliverable 2 Evaluate handhelds and wireless
  federated query applications in integrated local,
  state, and Federal law enforcement information
  sharing environments (Automated Regional Justice
  Information System, AZLink) FY 2008-2010
• Transition 3 Interconnect fragmented regional
  systems using existing public safety network
  infrastructure and non-proprietary software
  components FY 2009-2012

• Homeland Security Payoff
• Improves ability of law enforcement and other
  emergency agencies to protect U.S. citizens
  against terrorism, national disasters, and
  criminal acts
• Customers Customs and Border Protection (CBP)
  Immigration and Customs Enforcement (ICE) 250
  other local, state, and Federal law enforcement
  organizations via Nlets (International Justice
  and Public Safety Network), Automated Regional
  Justice Information System, and AZLink
• Stakeholders Other law enforcement organizations

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National Information Exchange Model
EHC IS-FY09-02 Threat Dissemination Standards
Gap ISG-07-18av1 Lack of standards and
protocols for rapidly sharing information within
sectors and across sectors to defeat terrorist
threats

• Product Description
• Support the Department of Homeland Security (DHS)
  National Information Exchange Model (NIEM)
  implementation team with the identification,
  refinement, and evaluation of development tools
  and other technologies to support NIEM data model
  utilization across the homeland security
  community
• Deliverable Type Technical Report, Requirements
  Generation

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Draft technical report for current
  and planned state with recommended approach to
  follow-up work FY 2008
• Deliverable 2 Conduct market survey provide
  improved tool recommendations FY 2008
• Deliverable 3 Develop NIEM tools requirements
  analysis FY 2009
• Deliverable 4 Design technology specifications
  for threat assessment and mitigation exchange
  standards FY 2010
• Deliverable 5 Pilot information exchange
  standards and protocols in development
  environments FY 2011
• Deliverable 6 Conduct impact study on current
  NIEM model recommend development strategy for
  element-level tagging FY 2012

• Homeland Security Payoff
• Improves NIEM development tools to provide a more
  robust information exchange process across the
  DHS enterprise
• Customers DHS Chief Information Officer and
  Enterprise Data Management Office
• Stakeholders DHS-wide users of NIEM and
  Information Exchange Package Documentation

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Critical Infrastructure Inspection Management
System
EHC IS-FY09-02 Threat Dissemination Standards
Gap ISG-07-18av1 Lack of standards and
protocols for rapidly sharing information within
sectors and across sectors to defeat terrorist
threats

• Product Description
• Prototype information management system for law
  enforcement aviation units to effectively manage
  critical infrastructure inspection
  prioritization, data collection, data storage,
  and intelligence interfacing
• Deliverable Type New Technology, Requirements
  Generation

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Deploy Critical Infrastructure
  Inspection Management System (CIIMS) to the
  Maryland State Police and Los Angeles Police
  Department (LAPD) Aviation Support Division FY
  2008
• Deliverable 2 Develop functional requirements
  report for broader applications of CIIMS FY
  2008-2009
• Deliverable 3 Develop plan and recommendations
  report to evolve CIIMS for broader applications
  FY 2009
• Deliverable 4 Evolve CIIMS to support the
  broader law enforcement community and function on
  other platforms (e.g., cars, boats, on foot) FY
  2010-2013

• Homeland Security Payoff
• Assists aerial law enforcement in protecting
  Critical Infrastructure/Key Resources through
  structured monitoring, data collection, and
  information sharing within the local, state, and
  Federal intelligence communities
• Customers Maryland State Police and LAPD
• Stakeholders Office of Infrastructure Protection
  and National Protection and Programs Directorate
  (NPPD)

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Identity Management Testbed Knowledge Products
EHC IS-FY09-03 Network Identity Management
Gap ISG-07-08v1 Lack of scalable technologies,
standards, and policies to manage identities,
rights, and authorities in an organization's
networks

• Product Description
• Test, pilot, and validate an ongoing stream of
  technology, process and policy concepts, and
  solutions related to an Identity Management (IdM)
  infrastructure.
• Based on the operational needs of components,
  provide guidance on synchronizing IdM approaches
  across DHS
• Deliverable Type Knowledge Products

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Identity Management Test Bed
  established at Johns Hopkins University Applied
  Physics Laboratory to test, pilot, and validate
  IdM concepts FY 2008
• Deliverable 2 Test and evaluate emerging IdM
  technologies topics include extensible access
  control markup language, access control, secure
  token service, fine grained authorization, and
  malicious internal user simulation FY 2009-2014

• Homeland Security Payoff
• Enhances security of DHS information sharing
  environments by improving authentication for
  persons, hardware devices, and software
  applications
• Customers ICE, Transportation Security
  Administration, United States Coast Guard, DHS
  Office of Intelligence and Analysis (IA),
  Federal Emergency Management Agency (FEMA)
• Memorandum of Understanding (MOU) Status Signed

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Sea, Lake, Overland Surge Due to Hurricane
EHC IS-FY09-05 Data Fusion Technologies
Gap ISG-07-02v1 Lack integrated technologies
and standards for fusing data from multiple
sensors to support threat identification and
decision analysis

• Product Description
• Model and analyze the National Hurricane Centers
  legacy software for hurricane surge prediction to
  enable modernization and to improve the
  efficiency and capability of the Sea, Lake,
  Overland Surge Due to Hurricane (SLOSH) system
• Deliverable Type Modeling and Simulation,
  Technical Reports, Technical Studies

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Broaden Universal Markup Language
  model of software FY 2008
• Deliverable 2 Analyze alternative methods to
  improve SLOSH software system FY 2008
• Deliverable 3 Publish specification/design for
  enhancements to SLOSH model and display program
  FY 2008
• Deliverable 4 Update code FY 2008
• Deliverable 5 Enhance display program FY 2009
• Deliverable 6 Automate verification/validation
  process FY 2010

• Homeland Security Payoff
• 30 performance improvement of SLOSH model
• Enables faster turn-around in surge height
  prediction output, covering more specific
  landfall locations and incorporating forecasting
  updates more quickly into the emergency
  management decision process
• Customer FEMA
• Stakeholders National Oceanic and Atmospheric
  Administration

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Emergency Operations Center
EHC IS-FY09-05 Data Fusion Technologies
Gap ISG-07-02v1 Lack integrated technologies
and standards for fusing data from multiple
sensors to support threat identification and
decision analysis

• Product Description
• Determine core EOC requirements, review solution
  options, and produce an Emergency Management
  Operations Toolkit
• Deliverable Type Requirements Generation

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Develop Mid-Atlantic Region
  Requirements Communications and Interoperability
  White Paper FY 2008
• Deliverable 2 Develop Emergency Operations
  Center Resource Management Requirements-based
  White Paper FY 2008
• Deliverable 3 Develop EOC Command and Control
  Requirements White Paper FY 2008
• Deliverable 4 Develop Emergency Operations
  Analysis Paper FY 2008
• Deliverable 5 Develop Emerging Requirement
  Analysis Papers FY 2009-2010

• Homeland Security Payoff
• Provides and supports interoperability framework
  and integrates multiple information sharing
  systems
• Supports situational awareness and innovative
  exercise concepts and exercise platforms
• Customers Local, state, and Federal EOCs

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Fusion Center Concept Pilot
EHC IS-FY09-05 Data Fusion Technologies
Gap ISG-07-02v1 Lack integrated technologies
and standards for fusing data from multiple
sensors to support threat identification and
decision analysis

• Product Description
• Conduct operational evaluation of current fusion
  center technologies to baseline existing
  capabilities and needs
• Develop catalogue of common fusion center tools
  for information sharing, geospatial analysis,
  suspicious activity reporting, and case
  management requirements
• Deliverable Type Knowledge Product

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Assess and prioritize IT tool
  requirements with fusion centers FY 2009
• Deliverable 2 Evaluate current fusion center
  technologies aligned with prioritized operational
  requirements FY 2009
• Deliverable 3 Structured evaluation of the
  ability of existing GOTS/COTS tools to fill
  fusion center needs, with leave behind FY 2009
• Deliverable 4 Identify gaps/needs for future RD
  FY 2009

• Homeland Security Payoff
• Establishes technical need/capability baseline
  that improves the future development and
  integration of technologies within the fusion
  centers
• Customer DHS IA State and Local Fusion Center
  Program Office

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Systems Integration and Engineering for Regional
Awareness
EHC IS-FY09-05 Data Fusion Technologies
Gap ISG-07-02v1 Lack integrated technologies
and standards for fusing data from multiple
sensors to support threat identification and
decision analysis

• Product Description
• Establish capabilities to support end-user
  situational awareness and interoperability-related
  needs through the facilitation of incident
  management and policy coordination within the
  National Capital Region (NCR)
• Deliverable Type Technical Studies, Technical
  Report, Requirements Generation

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Identify functional requirements
  to establish a 24/7 Federal Coordination Center
  (FCC) for the FEMA Office of NCR Coordination
  FY 2008
• Deliverable 2 Develop operational checklist for
  the FCCs first hour of operation FY 2008
• Deliverable 3 Develop a Concept of Operations
  document that details how to use FCC technologies
  FY 2009
• Deliverable 4 Develop Mission Blueprint with
  core system requirements, future technical
  requirements, and recommendations of technical
  needs for Response Coordination Centers FY
  2009-2010

• Homeland Security Payoff
• Ensures that incident information, including
  situational awareness and resource status
  information, is shared across local, regional,
  state, and Federal organizations
• FEMA has obligated funding for this project
  150K in FY 2008 and 300K in FY 2009
• Customer FEMA Office of the NCR

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Multiple Visualization Initiative
EHC IS-FY09-08 Law Enforcement and Intelligence
Sensor Fusion
Gap ISG-07-02cv1 Comprehensive sensor fusion
between law enforcement and intelligence partners
in support of the Common Operational Picture
(COP) for threat identification and decision
analysis

• Product Description
• Demonstrate an open standards-based information
  sharing solution for multiple visualization
  (Geospatial Information System GIS)
  environments
• Deliverable Type Requirements Generation, New
  Technology

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Analyze requirements review
  applicable GIS standards FY 2009
• Demo 1 Conduct proof of principal for Google and
  MS Virtual Earth integrated environment FY
  2009
• Demo 2 Expand proof of principal to other
  visualization environments FY 2009
• Demo 3 Demonstrate data interoperability at all
  levels of selected GIS environments FY 2009
• Transition Path Other

• Homeland Security Payoff
• Demonstrates the ability to share geographic
  information through an open standards-based
  solution, independent of the type of GIS products
  used
• Customer NPPD
• TTA Status Pending

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Community Safeguard
EHC IS-FY09-08 Law Enforcement and Intelligence
Sensor Fusion
Gap ISG-07-02cv1 Comprehensive sensor fusion
between law enforcement and intelligence partner
in support of COP for threat identification and
decision analysis

• Product Description
• Pilot a range of technologies integrated with a
  GIS. Technologies include Smart Closed Circuit
  television (CCTV), Automatic License Plate
  Recognition (ALPR), digital dashboard,
  infrastructure inspection, Automatic Vehicle
  Locator (AVL), and link analysis software
• Deliverable Type Requirements Generation, New
  Technology

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Analyze requirements FY 2009
• Deliverable 2 Conduct technology survey develop
  recommended implementation plan for select
  technologies FY 2009
• Demo 3 Establish functional, integrated pilot at
  Beverly Hills Police Department (CCTV, ALPR,
  Digital Dashboard) FY 2009
• Demo 4 Demonstrate additional data sources
  integration (AVL, Radio Over Wireless Broadband)
  FY 2010

• Homeland Security Payoff
• Demonstrates visualization technologies,
  information sharing protocols, and communications
  standards in a GIS context to improve situational
  awareness and incident response
• Customer Beverly Hills Police Department
• Memorandum of Agreement Status Draft with
  Beverly Hills Police Department

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Keeping Schools Safe
EHC IS-FY09-08 Law Enforcement and Intelligence
Sensor Fusion
Gap ISG-07-02cv1 Comprehensive sensor fusion
between law enforcement and intelligence partners
in support of COP for threat identification and
decision analysis

• Product Description
• Optimize the application of current technologies
  to existing school safety procedures. Consists of
  a requirements capture effort, technology
  assessment of applicable school safety
  technologies, proof of principal in an
  integration lab, and final demonstration
• Deliverable Type Requirements Generation, New
  Technology

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Analyze requirements FY 2009
• Deliverable 2 Conduct technology survey develop
  recommended implementation plan for select
  technologies FY 2009
• Demo 1 Conduct proof of principal for selected
  technologies at Space and Missile Defense Command
  Integration lab FY 2009
• Demo 2 Conduct field demonstration of
  operational school environment FY 2009

• Homeland Security Payoff
• Identifies areas where added technology will
  provide timely information to decision makers and
  senior officials in the school system
• Customer Alabama Department of Education
• Stakeholders Other state and local educational
  and public safety organizations

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Threat Probability Distribution Mapping
EHC IS-FY09-09 Cross Target Threat Awareness
Gap IS-07-03v1 Lack of technologies for
correlating information regarding terrorist
attack attempts across potential targets to
create broad terrorist threat awareness

• Product Description
• Demonstrate the ability to discern patterns and
  inter-relationships between factors or events
  counteract threats and identify trends in
  terrorist or criminal Tactics, Techniques, and
  Procedures
• Deliverable Type Decision Support Tool,
  Situational Awareness, and Response Technology

• Homeland Security Payoff
• Provides actionable intelligence and the ability
  to synthesize data across the agency for improved
  situational awareness and critical decision
  making
• Correlates existing law enforcement data with
  hypothesized threat scenarios
• Anticipates national security threats
• Customer DHS IA State and Local Fusion Center
  Office

• Planned Demos/Deliverables/Transition
• Deliverable 1 Design analytic techniques and
  pattern recognition concept of operations and
  technical architecture FY 2009
• Deliverable 2 Synthesize predictive analytics
  and spatial terrain for pre-determined data sets
  (consequence modeling) FY 2009
• Deliverable 3 Deploy trained analysts to fusion
  centers for operational Predictive Analytics Cell
  FY 2009
• Transition 4 Conduct operational tests and
  evaluations transition to customers FY 2010

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Data Privacy and Policy Technology
EHC IS-FY09-10 Data Privacy Protection Technology
Gap ISG-07-12v1 Need to protect U.S. citizens
data to ensure compliance with intelligence
oversight and privacy regulations

• Product Description
• The Massachusetts Institute of Technology (MIT)
  data use policy evaluation tool analyzes policies
  associated with data from disparate sources and
  provides feedback on policy issues
• Use MIT tool and scenarios to evaluate a
  state/urban area fusion centers information
  sharing policy guidelines for products developed
  using local, state, Federal, and private sector
  data
• Evaluate whether local, state, Federal, or
  private sector policies impact information
  sharing by a fusion center
• Deliverable Type Knowledge Product

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Assess policy tool and scenario
  FY 2009
• Deliverable 2 Identify/develop process to
  identify policy impediments to information
  sharing in a multi-information flow (local,
  state, Federal, and private sector) environment
  FY 2009

• Homeland Security Payoff
• Proposes a process for identifying policy
  impediments to information sharing
• Customers Program Manager Information Sharing
  Environment, DHS IA State and Local Fusion
  Center Program Office
• MOU Status Draft with ST

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Data Privacy Preserving Technology
EHC IS-FY09-01 Cross-Agency Information
Distribution
Gap ISG-07-12v1 Need to protect U.S. citizens
data to ensure compliance with intelligence
oversight and privacy regulations

• Product Description
• Identify, validate, and prioritize engineering
  and technology
• Develop a tool/coding capability that can be
  inserted into existing systems and automate
  privacy rule sets
• Identify and tag Personally Identifiable
  Information

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Generate privacy tool requirements
  FY 2009
• Deliverable 2 Develop privacy tool system FY
  2009
• Deliverable 3 Test and evaluate privacy tool
  system FY 2009

• Homeland Security Payoff
• Provides DHS analysts with the ability to use
  U.S. citizens data to ensure compliance with
  intelligence oversight and privacy regulations
• Customer DHS IA
• Stakeholders DHS Privacy Office

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CUI Implementation Framework Test and Evaluation
EHC IS-FY09-11 Secure Multilevel Information
Dissemination
Gap IS-07-29v1 Advanced techniques are
required to support distribution of intelligence
products to local, tribal, state, and industrial
homeland security mission partners

• Product Description
• Assess capabilities of Controlled Unclassified
  Information (CUI) producers/consumers to meet
  safeguarding requirements and estimate costs of
  addressing safeguarding shortfalls
• Evaluate the CUI framework and the
  applicability/clarity of specified dissemination
  instructions across multiple types of CUI
  information, communication channels, and end-user
  communities
• Deliverable Type Knowledge Products, New
  Technology

• Planned Demos/Deliverables/Transitions
• Demo 1 Include CUI element in Golden Phoenix
  training event FY 2008
• Demo 2 Include CUI element in Dam Sector
  exercise FY 2008
• Deliverable 1 Conduct comparative scenario-based
  exercises to evaluate implementation of the CUI
  framework FY 2008-2009
• Deliverable 2 Provide CUI implementation
  support conduct multilevel security technology
  pilots FY 2010 -2013

• Homeland Security Payoff
• Enables secure, accurate, timely, thorough
  distribution of DHS-developed intelligence
  products to external homeland security partners
• Improves coordinated threat assessment and
  mitigation activities
• Customers NPPD, CBP, DHS Office of Security

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Symbology Standardization Support
EHC IS-FY09-06 Maritime and Law Enforcement
Information Sharing Protocols
Gap ISG-07-02dv1 Poor Infrastructure in place
to effectively share information that would build
the collective situational awareness between
maritime, law enforcement, and intel partners

• Product Description
• Survey and document DHS symbology requirements
  for the Geospatial Management Office. Currently,
  only point symbols in an emergency response
  context exist for DHS
• Deliverable Type Technical Services

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Survey and formally document DHS
  symbology requirements provide implementation
  recommendations FY 2009
• Deliverable 2 Implement recommendations FY 2010

• Homeland Security Payoff
• Builds a common symbology base for use across the
  DHS enterprise
• Customers DHS Office of the Chief Information
  Officer, Office of Applied Technology
• Terms of Agreement Status Signed
• Stakeholders All DHS components

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Generalized Data Driven Analysis and Integration
EHC IS-FY09-01 Real Time Data Processing and
Visualization
Gap ISG-07-07v1 Require on-demand management,
analysis, and visualization of information in
multiple forms and from diverse, distributed
sources

• Product Description
• Develop link analysis, relational data cube,
  geo-spatial visualization, and statistical
  analysis technology components for the ICE
  Pattern Analysis and Information Collection
  System (ICEPIC)
• Deliverable Type New Technology

Graphic

• Planned Demos/Deliverables/Transitions
• Transition 1 Implement Everest visualization
  tool, LeadTrack proximity query, and Student and
  Exchange Visitor Information System data cube
  FY 2008-2009
• Transition 2 Integrate handheld access, anomaly
  detection, and cube-to-link analysis rollout to
  field FY 2009-2010
• Transition 3 Conduct spatial/temporal trend
  analysis FY 2010-2011
• Transition 4 Conduct entity extraction from
  reports, trend visual analytics, semi-automatic
  view discovery FY 2011-2012
• Transition 5 Conduct entity disambiguation,
  deploy analysis to field, integrate
  multi-directional tool FY 2012-2013

• Homeland Security Payoff
• Enables discovery of hard-to-find or previously
  undiscovered relationships across ICE enterprise
  data repositories
• Improves field personnel resource management
  capabilities
• Customer ICE
• Stakeholders Office of Operations Coordination,
  United States Coast Guard

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Mission-Based Analysis of Departmental SAR
EHC IS-FY09-04 Suspicious Activity Reporting
Gap IS-054 Lack of visibility, in real time,
across agencies of specific encounters of
individuals on watch lists and other suspicious
activities

• Product Description
• Evaluate existing Suspicious Activity Reporting
  (SAR) methodologies and provide a mission-based
  assessment for an integrated and more effective
  approach to sharing and analyzing SAR data
• Demonstrate an enterprise SAR analytics
  Proof-of-Concept
• Deliverable Type Knowledge Products, Technical
  Evaluation

Graphic

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Develop SAR component and
  enterprise technical capability reports FY
  2008-2009
• Deliverable 2 Leverage analysts/analytic
  software for cross-component SAR analysis FY
  2009
• Transition 1 Develop enterprise SAR technical
  proof-of-concept FY 2009
• Deliverable 3 Create SAR Virtual Fusion Cell
  FY 2010-2011
• Transition 2 Extend SAR Pilot to support major
  cities (LA, Miami, Chicago, Boston) FY 2012-2013

• Homeland Security Payoff
• Sustains a capability that recognizes, tracks,
  and accurately assesses the significance of
  patterns and trends in suspicious activity
  reports
• Enables DHS law enforcement personnel to rapidly
  report, review, and analyze SARs
• Customer DHS IA, Office of Operations
  Coordination
• Stakeholders Law enforcement entities

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Text/Data Analytics with Geospatial Extension
EHC IS-FY09 Integrated Data Processing and
Analysis
Gap ISG-07-025 Require single, scalable
framework for analysis of structured,
unstructured and streaming data

• Product Description
• Refinement and deployment of unstructured text
  and data analytics technologies to support ICE
  Document Exploitation missions and unstructured
  text sources. Pilot IN-SPIRE/Assessment Wall at
  ICE demonstrate integration of text analysis
  within Geospatial contexts
• Deliverable Type New Technology

• Planned Demos/Deliverables/Transitions
• Deliverable 1 Develop IN-SPIRE/Assessment Wall
  FY 2008
• Deliverable 2 Assess requirements
  (Geospatial/Location extraction from text and
  architectural approaches) FY 2009
• Demo 3 Pilot system with integrated
  geospatial/text analytics visualizations FY
  2009
• Deliverable 4 Transition text analysis/geospatial
  capability to production environment FY 2010

• Homeland Security Payoff
• Supports ICE requirements for improved text
  analysis capabilities and information sharing in
  a geospatial context. Supports technology need
  for integrated text and data analysis techniques
• Customer ICE
• Stakeholders CBP, DHS IA, United States Secret
  Service

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