Aftermarket Standards and Technology Initiatives

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• Aftermarket Standards and Technology Initiatives
• October 2005

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Aftermarket Standards
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Data as a Liability

• Catalog Data Latency costs 5 billion in sales
  annually Aftermarket Business
• Suppliers spend millions to convert data to
  multiple formats
• A 160 Billion industry driven by YMM data
• Precious and Perishable
• A Sale is Lost Forever

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AAIA Catalog Enhanced Standards (ACES)

• An industry standards format for exchanging
  vehicle-specific catalog applications
• Vehicle Configuration Database (VCdb)
• Parts Category Database (PCdb)
• XML Data Delivery
• More than 325 subscribers
• Monthly updates

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ACESVehicle Configuration Database

• AAIA VCdb joins
• Vehicle Applications data
• Service and Repair information
• OE Parts information
• Vehicles in Operation

Catalog
Repair
Base Vehicle ID 1456
OEM
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ACES Subscriber SurveyFall 2004

• What version of the standard are you using?
• ACES only 7
• Legacy MM only 66
• Both 22

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ACES Subscriber Survey

• Are you planning to convert to ACES?
• Yes 54
• No 27
• Unsure 19
• Is AAIA your native vehicle database?
• Yes 65
• No 30

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NEWAnnual Change Cycle

• Annual Change Management
• Simplifies Standards Management
• Allows Vendors to plan products
• Allows Users to anticipate enhancements
• Annually at year end

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ACES 2006 Enhancements

• New Tags for Valves per Engine Transmission
  Control Type
• International Extensions
• Unit of Measure
• Language management
• Coded Qualifier database (Qdb)
• FULL Validation of all vehicle attributes (1985
  and later)

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ACES 2006

• Pre-release technical details are available from
  the ACES page at www.aftermarket.org
• Changes take effect with Jan 2006 updates

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Data Is The Fuel of eBusiness

• Computers Require Data Fuel
• Like Fuel - Rich, Clean STANDARDIZED Data is
  Key.
• The Old Saying Really Are True
• Content Is King
• Garbage In - Garbage Out
• Bit Perfect Data is Required

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So Hows our Data ?

• AAIA Data Sync Pilot
• Presented at Aftermarket eForum 2003
• To assess the current condition of
  aftermarket data
• To indicate next steps

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Data Sync Analysis
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Key Field Matching Audit Report
UPC Code Differences
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Key Field Matching Errors
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Key Field Matching Audit Report
Data errors add 1.7 Billion in transaction costs
per year
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So, whats the Plan?
Get in Sync with your Partners
Get Tested Certified (DAC)
Cleanse and get in Sync with Yourself
Adopt an Industry-wide Standard PIES
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• Product Information Exchange Standards

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Step 1PIES Standard

• Best Practice for Management Exchange of
  Aftermarket Item Attribute Data
• Product Attributes, Related To
• Part Numbers/UPC/Codification
• Prices
• Packaging
• Web Links
• Images
• Interchanges

No Application Information
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Step 1PIES Standard

• Recent Developments
• PIES ver 5.0 w/ support for Imaging Best
  Practices
• Introduction of PIES Express flat
• PIES XML and CARQUEST XML converging

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Step 2Show Me the Money !

• Reduced eCommerce transaction errors
• Errors cost 60-80 to correct A.T. Kearney
• Item Product Data errors cost suppliers nearly 1
  and Distributors .75 IDEA
• Data Cleansing saves 4 for every dollar spent
  AAIA Pilot Data Study

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Step 3Data Audit and Certification

• Extensive analysis of data conformity to PIES
  standard
• Gives you fast, detailed feedback on your
  data issues
• Assures your trading partners they can rely
  on your data
• Next step leads to data synchronization
• Enabling the industry to dramatically reduce
  transactional errors and recapture lost
  dollars

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Step 3Data Audit and Certification
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Step 4Data Synchronization

• The foundation for collaboration
• Make better businesses
• A competitive advantage
• An Industry imperative
• Read the TEST Pilot study
• PIES page www.aftermarket.org

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Significant Developments

• 2005 has seen the introduction of commercially
  available Product Information Management (PIM)
  and Catalog Data Management software that
  complies with and supports PIES and ACES
• This will accelerate adoption, bring down costs
  and make solutions accessible to companies of all
  sizes

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Product Imaging Best Practices

• New October 2005
• Wide Retailer Buy-in
• A single best-practice for product images used
  in the supply chain

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Internet Parts OrderingSpecial Order/Inquiry
Standard

• Stock inquiry and special order make up
  60 of call volume
• Multiple proprietary standards exist
• Web-services, OAG XML BODs
• Integrated with PARTnerShip Network
• In production at CARQUEST and Advance
  others testing

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High-level view of Internet Parts Ordering
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IPO Significant Developments

• IPO is now native to PARTnerShip Network
• IPO is being implemented by Activant
• IPO is supported by Direct-Connect
• IPO is available from KLYENTSM
• IPO is gaining significant momentum in the
  industry

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Driven By KLYENTSM IPO And MISGs Direct Connect
/ Others

• The Cost Of Implementing IPO Has Been Driven Down
  To The Point That Even Small Manufacturers and
  W/Ds Can Implement It.

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• July 17-19, 2006 Chicago Hyatt O'Hare
• Presented by AAIA, AIA Canada, AWDA, MEMA and
  SEMA
• Proceeds benefit the Be Car Care Aware campaign
• 300 attendees, 25 exhibitors
• Information you cant get anywhere else

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Technology Update

• www.aftermarket.org
• Bob Castle
• Global Accessories, Inc.
• With Special Thanks To Scott Luckett