Aravind Eye Care System

1
Aravind Eye Care System

• Case Presentation
• By
• Radha
• Shalini
• Srikanth
• Vanaja

2
VISION OF AECS

• The vision of AECS is
• To focus on improving the total health of the
  country

3
ROLE OF OPERATIONS IN MEETING THEIR OBJECTIVE

• Their main goal must be to determine the most
  efficient and optimal methods of supporting
  patient care delivery which can be achieved
  through improving quality and efficiency of the
  available resources.
• They must focus on managing patient flow - the
  movement of patients through a set of locations
  in a health care facility.
• Have an organized and smooth coordination with
  pharmacy and laboratory.

4

• Focus on proper transporting of patients and
  equipment.
• Focus on labour productivity, reduce waiting
  lines, and generally improve the patients
  overall experienceall of which helps to improve
  the organizations financial health
• Flexibility in the working hours of the hospital.
• Aim to develop Decision support systems for
  effective capacity planning in a hospital
  environment
• Reduce the defect rate of the lenses.

5
What performance measures does AECS use?

• Importance is given to Quality and safety needs
• They set up factory so that they can focus on eye
  care
• They provide similar services to both the paid
  and non-paying patients.

6
Should the performance measures be different for
the two business models pursued by AECS?
7
What are the concern areas for AECS in realizing
its vision?

• To recruit and retain the doctors
• To change the number of hours of working
• To reduce the defects in the lenses

8

• THANK YOU ?