Outline

1
Outline

• From Friday Chapter 1
• Progress (Size, Connection, Digitized, Interface)
• Obstacles
• Chapter 2 Models and Model Vocabulary
• Frameworks and Models
• Businesses as Systems
• Info Tech, Info Systems, Work Systems
• WCA Framework

2
Figure 1.11Example of the positive and negative
impacts of technical change
Unrealistic Expectations Building Integrating Iner
tia Anticipating
Chapter 1 Obstacles
3
2
Basic Concepts for Understanding Systems
CBS Sportsline.com
4
Frameworks and Models

• Frameworks
• Organizing Thought
• Heliocentric, Darwinism
• Models
• Represents a Situation or Thing
• Both
• Organize
• Chosen

5
Figure 2.1Examples of Models
6
Businesses as Systems

• System
• Interacting components to accomplish a purpose
• Sum is more than the parts
• Has subsystems (and supersystems)
• Terminology
• Purpose
• Boundary
• Environment
• Inputs and Outputs

7
Figure 2.2Viewing a firm as a system
8
Figure 2.4Business processes and functional
areas of business
9
System Summary

• Features
• Hierarchy and Influence
• Complexity and sum of parts
• Value of the Systems Framework
• Manage on correct level (forest-trees
  management-technical)
• Alternative perspective

10
Info Tech, Info Systems, Work Systems

• Info Tech Hardware/Software
• Info Systems Work System with IT
• Work Systems Pyramid

11
Figure 2.5Information technology, information
systems, and work systems
12
Figure 2.8Relationship between data,
information, and knowledge
13
Summary

• Objective of Ch 2
• Models and Vocabulary of Models
• Wednesday Front Page Lab
• Friday More Ch 2 (using todays ideas)
• 5 Perspectives to view a work system
• Analyzing an IT System