What’s your problem?

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Whats your problem?
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Which infrastructure project do you feel least
comfortable about

• ? Cloudiest scope ?

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? Most difficult to cost ?

• ? Most intangible benefit case ?

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Greatest risk to under deliver value

• ? ?
  ?

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Whats our solution?
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Knowledge Management and Collaborative Working

• a Blue Sky approach to
• deliver the business REAL value

presents
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Typical KM project

• Big Expensive Long delivery times

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All too commonly

• they fail to hit the mark

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Collaboration is NOT

• a top down process

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So how do we make sure

• were heading in the right direction?

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Navigate the right course

• Start with a VERY early pilot

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Find a dynamic group who needs it the most

• knowledge sharing adds most value when crossing
  disciplines team boundaries

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Dispell the myth

• infrastructure is too monolithic to be agile !

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Rolling delivery schedule

• Constantly delivering value
• Improving from real customer experience

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Deliver tasty morsels

• To people who can use and improve them
• And who will then spread the ideas to others

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People are the heart of the project help them
to love it and live it

• Provide a social platform so people can share
  their tips, and comment on what others suggest
• e.g. ways to manage your inbox, etc

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KM is nothing new
.ourbiz.co.uk

• Make the most of the knowledge we have

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It doesnt have to be expensive

• Ideas like leave old camera phones in meeting
  rooms
• Snap Upload to photostore Send links
  to colleagues

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Collaboration can be simple

• Spread an understanding of the tools, even
  existing ones
• e.g. how to find a room with conference phone
• or, how to check free-busy to pick meeting times

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Make sure we keep it simple

• Collaboration Tools fill the gaps when
  face-to-face communication is not possible
• The more elaborate the tool, the longer it takes
  to use and the less effective the communication
• Make it easy for people to move up the
  collaborative scale towards effectiveness and
  efficiency

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And they all worked together

• happily ever after

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Some free inspiration from

• Independent architectural consultancy.
• Delivering the technology
• your business needs
• www.join-the-bits.com