Surveillance

1
Surveillance

• By
• Terry Moritz
• Manny Calderon
• Brian Huynh
• Matthew Beckstead

1. Big Business
2. Small Business
3. Consumer
4. Government

2
Big Business Surveillance

• Motivated by profitability
• Interview in ABA Banking Journal with Banker
  Charles Williams
• Overkill or too Simple (Many Cameras from many
  different positions, just one black and white
  camera)
• Security comes mostly from physical security (
  knowing protocols)
• Routine vault checks (if at night with police)
• Routine security checks
• In case of robbery stay calm, dont be a hero,
  notice details of appearance.

3
Big Business Surveillance

• Tracks consumer behavior
• Records credit and purchasing history (used to
  authorize or deny certain claims from customers)
• Biometrics (use closed circuit TV to recognize
  people)
• Follow and track customers
• Business sell to Gov.

4
Big Business Surveillance

• 200 Companies produce biometrics in the US
• Goss Sales approximately 1.9 billion
• Just a portion of a 40 billion industry

5
Big Business Surveillance

• E- Surveillance (Internet Technology)
• Breakthrough by a UK company in 2002 (Farsight)
• Using internet technology cuts installation cost
  by 50 percent
• Surveillance on employees

6
Big Business Surveillance

• Technology used to monitor employees mostly.
• 526 respondents to a Electronic Monitoring
  Surveillance Survey
• 36 monitor time spent on computer (this includes
  content and actual keystrokes)
• 50 store review computer files
• 55 store review e mail massages
• 65 utilize software to block access to
  unauthorized websites

7
Big Business Surveillance

• AMA survey and ePolicy Institute
• Monitoring employees email and internet usage
• Termination due to email usage
• Violation of company policy. 64
• Use of inappropriate language 62
• Breach of confidentiality 22

• Termination due to internet use
• Inappropriate or offensive content 84
• Violation of company policy 48
• Excessive personal use 34

8
Small Business Surveillance

• Type of Surveillance
• Security Cameras
• Color Vs. black white
• Resolution
• Lenses
• Pan Tilt Zoom
• Internet Security
• Internet
• DVR

9
Cameras

• Cisco PVC2300 Business Internet Video Camera
• Enables access via internet for live recording
• Remote Control Movement
• Cisco servers
• Wireless security notification
• Board Cameras

10
Vehicle Surveillance

• GPS tracking via the internet
• Efficiency
• Productivity
• Helps monitor employees
• Saves money
• 1 Minute Updates- 69.95
• 15 Minute Updates - 24.95 / month

11
Monitoring Services

• Surveillance Companies Growing in
• India
• China
• Malaysia
• Substantially reduce the expenditures of
  maintaining your digital surveillance solution

12
Benefits of Surveillance

• reduce shrinkage by catching shoplifters
• Deter potential thieves
• Monitor cash registers
• Record evidence to prevent false accident claims
• Identify visitors and employees
• Monitor hazardous work areas
• Increase security in and around business premises
  and parking lots
• Meet insurance requirements
• Prevent counter surveillance

13
Home Surveillance

• Provider Service

• Self Service

• Top three companies
• ADT
• BRINKS
• APX Alarm

• Q-SEE
• Defender

14
Provider Service

• ADT, BRINKS, APX
• SecurityLink
• Fire monitoring
• Carbon Monoxide Monitoring
• Flood Detection
• Low-Temperature Monitoring
• Video Monitoring
• Identity Theft Protection
• Price
• Installation Fee
• Monthly Service Fee

15
Self Service

• Q-SEE
• Simultaneously display live footage, record,
  playback, connect via network, and back-up
  without any recording loss.
• DVR box has pre-installed 500GB hard drive.
• Remote monitoring through via internet and mobile
  phone with WinCE.
• Night vision capability up to 30 feet.
• Cost 800

• Defender
• DFST1
• Disguised as a motion sensor.
• Wire free
• Covert DVR system
• Color camera
• 2GB SD card (about 45days)
• Cost 150

16
Other Surveillance

• PC
• KEYKatcher
• Spysure
• Cell Phone
• FlexiSpy
• Mobile-Spy

17
KEYKatcher

• PC Data Monitoring Hardware
• Record every keystroke including e-mail, chat,
  IM, internet addresses, user name, passwords, and
  more.
• Storage capacity from 64K 4Mb or 32pgs
  2,500pgs.
• No software to install.
• Works on all operating systems.
• Internal battery keeps time and data accurate.
• Cant be detected or defeated by anti-virus
  software.
• Price 50 - 150

18
Spysure

• PC Monitoring Software
• See every website visited
• Read every email sent or received
• All keystrokes recorded
• Restrict websites
• Capture screen shots
• Operates on Stealth Mode
• Password protected
• Price 60 - 200

19
FlexiSpy/Mobile-Spy

• Cellular Phone Monitoring Software
• Listen to calls or conversation
• GPS tracker
• Retrieve data
• Text messages, call history, emails
• Gain control of device
• Block/intercept calls
• Price (100 - 350) Per Year
• Change phone as often as you like

20
Government Surveillance

• FBI (Federal Bureau of
• Investigation)
• CIA (Counter Intelligence Agency)
• IAO (Information Awareness Office)

• US Military
• DEA (Drug Enforcement Agency)
• NSA (National Security Association)

21
Tip Program

• Post 9/11
• Patriot Act 2002
• Employs Mailmen, Garbage Collectors and Bankers
  to report suspicious activities
• Large Transaction Report

22
CIA

• Created in 1947
• Foreign recognizance
• 1960s aided FBI in local surveillance of
  radicals, peace groups and college students

23
ECHELON

• Monitors
• Phone calls
• Faxes
• Email
• ATM
• Network of Five countries
• USA
• Great Brittan
• Australia
• Canada
• New Zealand

24
Airplanes

• Utility Spy Plane (U2)
• First plane of its kind
• Flies above radar
• SR 71 Blackbird
• Fastest Plane in the World
• Outruns Missiles
• RQ-1
• Remote Controlled
• Five cameras
• 24 Hrs of flight on one
• tank of gas

25
References

• Nolan, D. (2003, Spring2003). Privacy and
  Profitability in the Technological Workplace.
  Journal of Labor Research, 24(2), 207-232.
  Retrieved March 9, 2009, from Business Source
  Premier database.
• Three-Quarters of Companies Now Monitor Employee
  Internet Use. (2005, August). HR Focus, Retrieved
  March 9, 2009, from Business Source Premier
  database.
• Nancherla, A. (2008, May). SURVEILLANCE
  Increases in Workplace. TD, 62(5), 12-12.
  Retrieved March 9, 2009, from Business Source
  Premier database
• With physical security Complacency is the enemy,
  Lauren Bielski.  American Bankers Association.
  ABA Banking Journal.  New YorkDec 2008.  Vol.
  100,  Iss. 12,  p. 35-37 (3 pp.)
• MARSHALL DIMOCK'S THEORETICAL LEGACY REVISITING
  TWO CENTRAL THEMES IN HIS FREE ENTERPRISE BOOK
  ,Daniel Baracskay.  Public Administration and
  Management.  Middletown2008.  Vol. 13,  Iss. 2, 
  p. 1-39 (39 pp.)
• Pioneering Internet solution delivers
  cost-effective surveillance ,Jenny Pickles. 
  Facilities.  BradfordSep 2001.  Vol. 19,  Iss.
  10,  p. 315-316 (2 pp.)