UROLIME Technologies Corporate Profile

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Urolime Corporate Profile
IT is not a tough ride anymore.
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Agenda

• Who we are
• Services Overview
• Managed Services
• Service Continuity and Disaster Recovery
• IT Staff Augmentation
• Enterprise Cloud Consulting
• Managed Cloud
• Enterprise VoIP Services
• Data Centre Consulting
• Clients
• Partners

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Who we are ?
Urolime Technologies has been at the fore front
of pioneering innovative solutions and services.
Combining unparalleled experience of 8 years in
the IT industry, we have grown with comprehensive
capabilities across industries and business
functions, with strong competency in IT
Outsourcing and Managed Services.
Vision To be a global leader, as a Technology
Transformational Partner in Strategic IT
Outsourcing as well as Managed Services to enable
our customers derive Growth, Efficiency and Cost
benefits for their competitive business
advantage. We will remain committed to Customer
Delight through Innovation and Operational
Excellence Mission To be a partners of choice
for corporation in crating competitive advantage
through technological excellence. We believe in
producing results for our customers by viewing
our relationship with the client as an
opportunity to prove our capabilities.
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Overview

• Who we are
• Services Overview
• Managed Services
• Service Continuity and Disaster Recovery
• IT Staff Augmentation
• Enterprise Cloud Consulting
• Managed Cloud
• Enterprise VoIP Services
• Data Centre Consulting
• Clients
• Partners

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Service Offering

• Service Continuity and Disaster Recovery
• IT Staff Augmentation
• Enterprise Cloud Consulting
• Managed Cloud
• Managed Service
• Enterprise VoIP Services
• Data Centre Consulting

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Strategic Allies
IT Solutions and Services Division
Telecommunications Division
Product and RD Division
Training and education Division
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Managed Service Portfolio

• Managed and Technical Support Services
• Enterprise Infrastructure Management Support
  Services
• Hosted Applications Support
• Cloud Services Consulting Implementation
• Backup Management
• Network Management
• Application Support
• Helpdesk Services
• White-Labeled 24x7 Global Service
• Knowledge Management Services
• Desktop Support
• Cloud Solutions Support

• Consulting Implementation
• Infrastructure Assessment
• IT Availability Continuity
• ITSM Consulting
• Design and Deployment
• Servers ,Network Storage
• Messaging Enterprise Communication
• Networking Tools
• Consolidation Virtualization
• Infrastructure Upgrade Migration
• Information Security

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Managed Cloud
Communications as a Service Urolimes
Communication as a Service gives your business
all essential communications and collaboration
tools in a single low-cost and easy to deploy
solution. You can start with VOIP service, add
PBX features, or you can utilize the entire
suite, integrating email, voice, instant
messaging, presence awareness, collaboration, and
mobility services for a complete Enterprise
Communications package.
Hosted Applications Urolime Hosted Applications
give employees the tools they need to get their
job done, anytime and anywhere. From pushing
applications to your mobile workforce, to
accessing any Windows application from Office to
Quickbooks to Photoshop, to creating virtual
desktops for a workforce whether they are at the
office, at home, or on the road, our windows open
doors.
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Urolime Accolades
"Urolime is an outstanding among IT consulting
firms because they bring a wealth of knowledge
and maturity, a demonstrated work ethic and
strong leadership skills to their work. They also
carry a rare form of loyalty that Ive seldom
seen .Urolime Technologies team has excellent
interpersonal skills (and an) excellent grasp of
the technical issues. This uncommon combination
of both technical and communications skills is
hard to find . Any company looking for high
quality infrastructure support for their users
would do well by contacting Urolime Technologies.
As a small company with , Urolime have bailed us
out of numerous computer related emergencies.
Using their expert advice, we are now able to
control the dollars spent on our IT investment."
Forest Cassidy CEO, ProspectDB
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Enterprise Consulting

• With Urolime Enterprise Consulting - Data
  center services, enterprises can drive greater
  efficiency throughout their data center while
  improving ability to meet business requirements.
• Data Centre Planning
• Align key elements of Client data center
  infrastructure with Clients critical business
  drivers
• Provide technical assistance in the selection of
  Servers, Storage and Network devices as per your
  requirement
• Streamline network planning, design,
  optimization, performance tuning and
  implementation
• Optimization and Virtualization- Implement
  virtualization using latest VMware technology
• Reduce IT management requirements and expenses by
  running multiple applications and operating
  systems independently on a single server
• Prioritize business needs and maximize server
  resources by quickly and automatically moving
  workloads from one virtual workspace to another
• Ongoing 24/7 Data Centre Monitoring and
  Management

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VoIP Solution
Urolimes Enterprise VoIP Solutions allows
client to implement enterprise communications
services without the expense of buying, hosting
and managing communication equipment. This
emerging service is gaining ground with
enterprise users who want the benefits of VoIP
without making the significant hardware and
management investments to run them.

• VoIP Products
• Callfree
• SMS CallFree
• Voice Broadcasting
• IVR Solutions

• Our VoIP Service Offerings
• Call Centre Suite
• Hosted PBX / Dedicated VoIP Server
• IVR Solutions

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Infrastructure Management and Technology
Consulting
A proactive approach to ensuring high
availability and optimization of servers and
networks

• How we deliver ?
• Review and configure system and network resources
• Install agents to capture events and alerts
• Report CPU, memory  and disk usage, growth, locks
  and a number of other information
• Automate alerts through email and/or mobile
• Automate escalation in case there is no response
  within pre-defined period
• Implement backup and retention policies and test
  backup periodically
• Review SLAs with captured statistics and provide 
  variance reports
• Multi layered security and optional audits to
  review security

• What we Offer ?
• Commitment to high availability of client
  networks and servers
• 24x7  real time monitoring including server
  downtime with clearly defined escalation process
• Ability to preempt issues through a proactive
  approach
• Timely implementation of patches and upgrades
• A comprehensive backup and recovery strategy
• Metrics based SLA compliance
• Security monitoring and real time information on
  operational status
• ITIL based processes

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SEDEC Methodology
Urolime uses worldwide standards for ensuring
consistent quality of its deliverables across
countries and business units. These standards are
gathered in the SEDEO Methodology, a global
Managed Service delivery methodology for
strategizing, evaluating, designing, executing
and operating complex programmers using the five
phases in SEDEO. SEDEO focuses on providing
long-term competitive advantage to our clients as
a basis for a long-term relationship with them.

• Strategize - Understand business drivers Set up
  long term and Short term goals
• Evaluate - Business Process Set-up Business
  practices Set-up People plan to realize strategy
• Design - Architecture Hardware / Network /
  Application Security Vendor identification
  Qualification
• Execute - Setup People, Process, Technology,
  Timelines and Dependencies
• Operate - manage and operate infrastructure
  Monitor and review for continuous improvement

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Managed Service
Urolime Managed services model allows client
organization to outsource the IT management and
operations to us thereby ensuring that our
clients IT services are effective, efficient and
aligned to their business objectives. With
Urolime Managed services organizations can
transfer the risk to the Urolime technical team,
leverage our flexibility and grow without hiring
additional employees.

• Engaging Urolime for managed services will
  improve
• Cost effectiveness and financial performance
  this includes reducing non-discretionary
  spending, getting more out of investment and
  achieving performance
• Business and IT alignment your business strategy
  will drive your IT function which in turn ensures
  you accomplish your business goals
• Reduced risk through standardized operation
• Improved end-user experience continuously
  identifying improvement opportunities and driving
  service and delivery metrics

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Our Partners
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Our Key Clients

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Thank You
www.urolime.com