Title: Problem Solving
1Problem Solving
2Algorithms and Heuristics
- Different problems must be approached in
different ways first we must identify the type
of problem
3Algorithms
- When used properly will always lead you to the
answer - Formulas in math
- Figuring diameter of a circle
- Systematic Searches
- Practicality
4Heuristics
- Ha__ __ man
- Around 300 possibilities!
- Phone numbers
- Heuristics rules of thumb
- Wheel of Fortune
- Likelihood of letters
- Heuristics are faster but less reliable
5Problem Solving Methods
- Trial and Error
- Difference Reduction
- Problem A (Fig. 8-1) A Step Backward
- Means-End Analysis
- Certain things we can do (means) will have
certain results (ends) - Break the problem into parts
6PSM
- Working Backward
- Identifying the goal first
- Analogies
- Archimedes and the crown Eureka!
71.) BIRD NEST Â (A) dog doghouse(B)
squirrel tree (C) beaver dam (D) cat litter
box(E) book library 2.)Â DALMATIAN DOG
(A) oriole bird (B) horse pony (C) shark
great white (D) ant insect(E) stock
savings 3.) DOCTOR HOSPITAL (A) sports fan
stadium (B) cow farm (C) professor
college (D) criminal jail(E) food grocery
store 4.)Â CUB BEAR (A) piano
orchestra (B) puppy dog (C) cat kitten (D)
eagle predator(E) fork utensil 5.) TENET
THEOLOGIAN (A) predecessor heir (B)
hypothesis biologist (C) recluse rivalry (D)
arrogance persecution(E) guitarist rock band
8Answers
9Insight and Incubators
- Insight sudden understanding
- Sometimes the answers reveal themselves to us
without much conscious awareness - Light bulb Effect
- Incubation Effect
- Kohlers Chimps
- Boxes, sticks, and bananas
- Insight and jokes
- Extreme problems and incubation
10Obstacles
- Mental Set our minds become fixed on a a
solution process that has worked previously - Functional Fixedness Think of objects in the
way they are usually used
11Problem Solving and Creativity
- Convergent Thinking Narrowing of the mind to
find the single best solution - Divergent Thinking Associating freely to
various elements, following leads
12ABCDEs of Problem Solving
- Assess
- Brainstorm
- Choose the approach
- Do it
- Evaluate
13Reasoning
- Reasoning using information to reach
conclusions - Deductive Reasoning The conclusion is true if
the premises are true - Premise Idea or statement that provides
information that allows us to draw conclusions - Inductive Reasoning We reason from individual
cases or particular facts to reach a conclusion - Sometimes, said conclusion is wrong
14Inductive Reasoning
- Confirmation Bias we spend time trying to prove
a hypotheses true, rather than false - Things must be looked at from different angles
and approaches to be proven
15Decision Making
- Weighing the pluses and minuses
- Balance sheets of pros and cons
- You must take your abilities into account
16Shortcuts
- just another word for heuristics, and I mean,
seriously, who didnt already know that? - You didnt? Really? Did you read the section?
You did? Are you sure? Yeah, I kind of thought
soorIm sorry you didnt remember that part.
17Representativeness Heuristic
- T/F Quiz
- What represents a random sequence?
- Making decisions about a sample based on the
population that the sample appears to represent
18Availability Heuristic
- Making decisions based on what is available to
your immediate consciousness - Overestimations of the occurrence of events
19Anchoring Heuristic
- Making decisions based on certain standards or
ideas they hold - Common anchors religion, politics
- Making adjustments to anchors
20Framing Effect
- How wording affects decision making
- Lite v. Thin
- Pro v. Anti
21Overconfidence
- Why do people tend to be overconfident even when
they are wrong?