Foundations of Group and Team Communication

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Chapter 10

• Foundations of Group and Team Communication

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Defining Groups

• Three or more people who interact over time,
  depend on each other, and follow shared rules of
  conduct to reach a common goal

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Teams

• A special kind of group characterized by
  different and complementary resources of members
  and a strong sense of collective identity

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Potential Limitations of Groups

• Time
• Conformity Pressures
• majority have an opinion different than the
  minority
• one member has greater power than other members

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Potential Strengths of Groups

• Greater resources
• Greater thoroughness
• Synergy
• Greater creativity
• Greater commitment

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Features of Small Groups

• Cohesion
• Groupthink
• Group size
• Power structure
• power over
• power to
• social climbing

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Interaction Patterns
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Group Norms

• Standardized guidelines that regulate how members
  act and how they interact with each other

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Cultural Influences on Decision Making

• Individualism
• Assertiveness
• Equality
• Progress, change, and speed
• Risk and uncertainty
• Informality

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What can you infer about this group from members
dress, seating patterns, and postures?
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Forms of Group Communication

• Task communication
• Procedural communication
• Climate communication
• Egocentric communication

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Websites

• NCA Group Communication Division
• Credo for Ethical Communication
• Adopted by the National Communication Assn
• Rules for Virtual Groups
• Proceedings of the 38th Hawaii International
  Conference on System Sciences 2005

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Video
Group Communication
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