SAP Positioning with E-Commerce Applications

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• SAP Positioning with
  E-Commerce Applications

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Topics

• SAP and E-commerce
• SAP strategy
• SAP customers drive towards SAP E-Commerce
• E-Commerce function not in SAP
• SAP E-Commerce components
• mySAP.com
• Scenarios covered

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Definitions

• mySAP.com
• personal, collaborative solutions on demand
• enable business community collaboration
• not to be confused with the portal www.mysap.com
• mySAP.com Workplace
• personalized, role-specific view on the entire
  business world
• applications, information and services provided
  by a company over the intranet or other companies
  via the Internet that any user needs to get his
  job done
• not limited to employees but includes roles for
  external users such as business partners,
  suppliers, and customers.
• mySAP.com Marketplace
• a place on the Web where communities can exchange
  goods services electronically.
• the URL www.mysap.com hosts such a marketplace.
• E-Commerce
• Describes doing business, mainly buying and
  selling of goods and services on the Web.
• 24x7 availability, global reach, ability to
  interact and provide information.
• Enterprise Resource Planning (ERP)
• set of activities supported by enterprise
  applications that help companies to manage all
  business,
• product planning, parts purchasing, maintaining
  inventories, as well as finance and Human
  Resources (HR) aspects,
• increasingly expanded to also cover supply chain
  management, customer relationship management,
  business intelligence and e-commerce.

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SAP E-Commerce Strategy
mySAP.com ESS EIS Adv Proc KM
I N T R A N E T
I N T E R N E T
SAP R/3 MM FI CO PM Log
mySAP.com CRM APO Warehouse Mgt Int. Trade Log
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mySAP.com Workplace
mySAP.com Workplace offers a role-based
enterprise portal that goes beyond classical
internet portals.
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mySAP.com Workplace
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Workplace Architecture
Components

• Web Browser

Desktop
New servers

• Web Server
• Internet Transaction Server / SAP GUI for
  HTML
• Workplace Engine

• Flexible component installation
• All on one server
• One separate server per component
• Several separate servers per component

• Basis 4.6
• User Management
• Role Administration
• RFC Administration

...
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Workplace Architecture - More Details
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Workplace Architecture - GUI
3 GUIs are available

• SAP GUI for the HTML environment
• No need to install anything else than a web
  browser (MS IE5)
• Runs in the right hand side of the Workplace
  window
• SAP GUI for the Java environment
• Replaces old SAP GUI on other than Windows
  platforms
• Small PlugIn needs to be installed
• Runs in the right hand side of the Workplace
  window
• SAP GUI for the Windows environment
• Needs to be locally installed
• Runs in a separate window (after being launched
  in the workplace)
• Additional option
• Use it through a Windows Terminal Server (Citrix)
  
• (this runs in the right hand side of the
  workplace window, too.)

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System Requirements for R/3 4.6C

• Frontend Requirements
• Supported Frontend Platforms (SAP Note 66971) .
• Compatibility among R/3 Systems (SAP Note 30460)
  .
• System request for SAPGUI (SAP Note 26417)
  .
• SAP GUI for HTML
  (SAP Note 178788) Only recommended with the
  Workplace .

• DB OS Platform Requirements
• Minimum 256 MB memory available for DB and app.
  Server (SAP Note
  178616) .
• 12 GB free space available in DB 3-7 GB
  will be free again afterwards .
• 1.7 GB temporary free space for upgrade directory
  .
• Supported DB OS combinations See
  http//sapnet.sap.com/dbosplatforms

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Workplace screendump Eg 1
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Workplace screendump Eg 2
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mySAP.com Marketplace
Hosted by SAP OR Hosted by customer

• mySAP.com Marketplaces are internet business
  hubs that provide an infrastructure for
  collaborative-business

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Marketplace hosting
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Live Marketplace Sites
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Marketplace Screendump
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mySAP.com marketplace backbone
mySAP.com Workplace
Role based Workplace
E- Commerce
CRM
SCM
BI
ERP
Web content
Office
mySAP.com Marketplaces
mySAP.com Marketplaces
BUYER
SELLER
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Portal view
a Web site that serves as an entry point and
location for structured search and content
presentation.
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SAP Customer E-Commerce drive

• mySAP.com is aimed at a business community that
  already includes over 10 million people using SAP
  systems in over 100 countries.
• 200 new CRM installations in last 4 months
• B2B customers 737 installations
• Market places 10
• E-Commerce 515 installations
• References on www.SAP.com
• Workplace 5 Internet Sales 2
• Marketplace 3 Internet Pricing Configurator 1
• App hosting 3 Online store 17
• B2BP 8 E-bus with R/3 Backbone 8
• CRM 14 BIW 22
• Strategic Ent. Mngt 1 Knowledge Mngt 3
• Supply Chain Mngt 13 ESS 4
• Product Lifecycle Mngt 12

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E-Commerce outside of SAP
Access
Follow-on sales
Customers
Online ads
Online orders
Std orders
Distribution
Electronic Customer suppt

• AND
• Supporting packages
• Newsgroups, Chat \ instant messaging, web
  browsing
• Telephone networking, (e-mail)
• Hardware Technologies
• Internet network backbone
• Networking

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SAP E-Commerce Components
mySAP.com
Application areas
Marketplace
Workplace
ITS
ITS a-gate w-gate
CRM SCM SEM E-Commerce KM ESS
Business Applications
Application Hosting
Web server
Web studio
CFM APO CRM Bus Connector
ESS BBP BIW
Application Components
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SAP Business ConnectorXML-based Communication
over the Internet
B2B Procurement
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Scenarios covered - ITS

• Internal
• Email inbox
• ABAP Reports
• Employee directory
• Customer creation
• Document search
• Workflow status

• Customer services
• Quality certificates
• Consignment st status
• KANBAN
• CRM

• C2B
• Product Catalog
• Store
• SO creation \ status
• ATP
• Customer Account info
• Employment opportunities
• Booking attendance

• ESS
• Travel expenses
• Benefits
• Time management
• Remuneration statement
• Taxes
• Address
• Timesheet
• Leave request

• Retail store
• Inventory list
• Goods movement
• Order
• Promotion
• Stock entry
• Working time entry

• B2B
• Requirement request
• Rel. of Reqs, Pos, Entry sheets
• Proc via catalog
• Service entry

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Scenarios covered mySAP.com

• CRM
• Internet sales
• Field sales
• Field service
• Service Interact. Ctr
• Bus. Part. Collab.
• Prod. Brand Mngt

• Supply Chain Mngt
• Collab. Planning
• SC Cockpit
• Demand Planning
• Supply Network Planning
• Prod. Planning Det. Sched.
• Global ATP
• BIW
• Transportation Mngt
• Warehouse Mngt

• Strat. Ent. Mngt
• Corp. Perf. Monitor
• Bus. Planning Sim.
• Bus. Consolidation
• Bus. Info. Collection
• Stakeholder Relat. Mngt

• E-Commerce
• B2B Proc.
• Internet Sales
• Online Store

• Bus. Intel.
• BIW
• KM
• SEM
• CFM

• HR
• Payroll
• Benefits
• Time Mngt
• ESS
• Reporting

Product Lifecycle Mgt
Knowl. Mngt
Logistics Execution
Manufact.
FI
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Scenarios covered mySAP.com