Learning Technology Assets Survey Conducted OA HRD and OIT

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Learning Technology Assets SurveyConducted OA
HRD and OIT

• Sources of Information
• OA Bureau of Commonwealth Telecommunication
  Services
• OA Bureau of Desktop Technology
• OA Human Resource Development Division
• OA Office of Information Technology
• Department of Environmental Protection
• Department of Corrections
• Department of Public Welfare
• Department of Labor and Industry
• Department of Education

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The Big Picture

• Infrastructure is extensive videoconferencing,
  satellite and cable capabilities
• Infrastructure continues to grow
• Infrastructure capability is under-utilized
• Administration, procurement, planning and support
  of infrastructure is decentralized
• Assumption exists that capacity and capabilities
  of learning technology assets are known by the
  agencies
• For training purposes, agencies see
  infrastructure limited as to proximity of sites,
  cost to use, challenges of technology
• Agencies prefer CBT because of low cost and local
  ownership

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Enterprise-Wide Opportunities

• Balance infrastructure investment with
  advancement of utilization
• Strategic procurement of technology learning
  assets and related software and services
• Federal Training Network model (commodity
  training that is produced once, available through
  multiple technological distribution channels)
• Standardization of CBT/Web authoring software
  specifications
• Standardization of enterprise-wide Learning
  Management Software
• Models of best practice in the utilization of
  technology learning assets

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Some of the details. . .

• Computer Web-based Training
• Satellite-based learning
• Video Conferencing
• Capital Campus Cable TV
• HRD Records Management
• Organizational Challenges

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Computer Web-based Training

• Information Technology Training Programs --
  Vendor NETg CBT courses are accessed via an
  Internet Site (www.netglearning.com) or
  www.oa.state.pa.us
• Department of Transportation (DOT) is producing
  CD-ROM based courses
• DOT purchased 4,000 desktop computers with DVD
  capability
• Webinars provided by IT software vendors
• Desktop delivery challenges in the Commonwealth

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Computer-based Training

• Computer-based training (CBT) is any course of
  instruction whose primary means of delivery is a
  computer. A CBT course (sometimes called
  courseware) may be delivered via a software
  product installed on a single computer, through a
  corporate or educational network.

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Web-based Training

• Web-based training (sometimes called e-learning)
  is anywhere, any-time instruction delivered over
  the Internet or an organizational Intranet to
  browser-equipped learners and includes e-mail,
  electronic forums, videoconferencing, chat rooms,
  bulletin boards, instant messaging and other
  forms of computer-based communication.

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Satellite-based learning

• What is satellite-based learning?
• 2 Satellite Downlink Sites Capital Complex and
  the Commonwealth Technology Center and one uplink
  site
• Programs can be video taped or broadcast via the
  Capital Campus TV Network and the Video
  Conference Bridge Service
• www.oa.state.pa.us / OIT Tab / Projects and
  Initiatives / Cable TV Video conference
  Services

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Video Conferencing

• What is video conferencing?
• 342 Facilities throughout the Commonwealth
• 12 International facilities
• Video conference bridge services
• www.oa.state.pa.us / OIT Tab / Projects and
  Initiatives / Cable TV Video conference Services

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Capital Campus Cable TV

• What is Capital Campus Cable TV?
• 66 plus rooms in the Capital Complex
• State offices in Harrisburg
• Commonwealth Technology Center
• Used for satellite broadcast, IT training,
  executive addresses
• Resource information www.oa.state.pa.us / OIT
  Tab / Projects and Initiatives / Cable TV Video
  conference Services

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Capital Cable TV Network
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Commonwealth Media Services

• Department of General Services, Commonwealth
  Media Services
• Director, Susan Walitsky
• Administrative Officer, Don Constance, 705-3766
• www.dgs.state.pa.us (CMS site under construction)
• Photographic Services
• Video/Audio Services

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HRD Records Management

• What is HRD Records Management?
• IBM / Lotus Learning System Management (LSM) used
  by BDT and Imagine PA
• Enterprise Training System (ETS) used by Public
  Welfare, but available to all agencies
• Agency owned systems (examples Corrections,
  Labor and Industry, Transportation)

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So what?

• We have a better enterprise wide picture of
  Commonwealth learning technology assets
• The good news infrastructure investments have
  given us a strong network for technology-based
  training
• The question that faces us -- how can we best use
  this infrastructure in todays Commonwealth of
  limited funds/resources, expected attrition, and
  other challenges?

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Key Elements Of TBL

• Learning Design Learning activities designed to
  fit the specific context for learning.
• Learner Support Learning opportunities
  effectively supported for learners through fully
  accessible modes of delivery and resources.
• Organizational Commitment Learning initiatives
  backed by an organizational commitment to quality
  and effectiveness in all aspects of the learning
  environment.
• Learning Outcomes Learning programs that
  organize learning around demonstrable learning
  outcomes, assist the learner to achieve these
  outcomes, and assess learner progress by
  reference to these outcomes.
• Technology The provider has a plan and
  infrastructure for using technology that supports
  its learning goals and activities.

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Asset Management
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Discussion what do you need to do?

• Know your own agencys learning technology assets
  
• Learn how to use what youve got (and what the
  Commonwealth owns)
• Build your own knowledge of TBT

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Whats Next

• Know your own agencys learning technology assets
  locations, capabilities/currency of technology,
  IT support issues, costs, etc.
• Learn how to use what youve got (and what the
  Commonwealth owns)
• Build your own knowledge of TBT read the
  literature, network, etc. so that you know how to
  best use technology, what instructional design
  elements should be employed, et al