Wall Plate & VoIP Project Overview

1
Wall Plate VoIP Project Overview

• Overview of the campus communications solution
  utilizing Wall Plate and
• Voice over Internet Protocol (VoIP)
• Prepared By
• Computing and Network Services
• Telecommunications and Network Infrastructure
• March 14, 2008

2
Road Map for Today

• Intros Contact list
• What is the Wall Plate Project
• Process Flow
• Quick VoIP Overview
• Coming soon to your building..Schedule
• Ask Questions Anytime

3
Wall-Plate Project

• Network infrastructure improvements
• Successful deployments
• Funding Model Changes
• Wall-Plate Funding off-top
• Port Charges Now Covered
• No more leasing
• Incentive Pricing
• for IP Phones at Wall-Plate Roll Out

4
Wall-Plate Project

• Life-cycle replacement of switches on a 5-year
  schedule. No big up-front investment. Only
  enterprise class switches deployed within the
  network.
• Switch maintenance including security updates,
  IOS updates, and special configurations.
• Upgrades and design changes to the network as
  needed.
• End-to-end monitoring and management of network
  performance, with early detection of problems and
  timely response.
• Seamless troubleshooting of network problems,
  end-to-end. No finger-pointing.
• Support for the existing cable infrastructure.
  Note -- does not include new installations.
• Basic wireless services in all major areas of the
  wall-plate buildings
• Availability of VoIP phone services must be
  Wall Plate

5
Wall-Plate Project Process
Initial Customer Contact
HANDOUT
Document / Verification
6
IP Telephony Solutions for the University of
Florida

7
Initial DeploymentJuly 2003
8
CallManager Unity Voice Mail Redundancy
9
VoIP New Installations

• Rinker Hall New
• Law School New
• Bridges ERP Group -- New
• HPNP New (HealthNet)
• Orthopedics New (HealthNet)
• Cancer Genetics New (HealthNet)
• Gerson Hall New
• Library West New
• HUB New
• Human Resources New
• Pugh Hall New
• Nano Research Facility New

10
VoIP Centrex Migration

• Microbiology Migrate
• Stuzin Hall Migrate
• Student Financial Services Migrate
• Rhines Hall Migrate
• Reitz Union Migrate
• College of Business Migrate Remaining
• Weimer Hall Migrate

• University Police Department Migrate
• Childrens Oncology Group -- Migrate
• Library East Migrate
• Marston Library Migrate

11
VoIP Wall-Plate Migration

• Fine Arts A, B, C, D
• Music Building
• Anderson Hall
• Griffin-Floyd Hall
• Keene-Flint Hall
• Weimer Hall
• OConnell Center
• Performing Arts
• Florida Museum
• Career Resource Center
• Psychology Building
• Grinter Hall 1st Floor
• Physics Building

Current Fiscal Year
12
Cisco IP Phone 7940G

• Transaction type worker office cubicle
• Medium telephone traffic
• Two lines mix directory numbers or speed dial,
  call waiting
• Display area pixel display with dynamic feature
  access using soft keys, additional display area
  for value-added services and applications
• 24 user-selectable ringers
• Full-duplex hands-free
• Built-in headset connection
• 10/100BaseT, two-port Cisco Ethernet switch
• Inline power-compatible

13
Cisco IP Phone 7960G

• High or busy telephone traffic
• Six linesmix directory numbers or speed dial,
  call waiting
• Display area pixel display with dynamic feature
  access using soft keys
• Additional display area for value-added services
  and applications
• Info key for on-line help with features
• 24 user-selectable Ringers
• Full-duplex hands-free speaker
• Built-in headset connection
• 10/100BaseT, two-port Cisco Ethernet switch
• Inline power-compatible

14
Cisco IP Phone 7914 Expansion Module

• Fourteen button add-on module for Cisco IP Phone
  7960
• Each of the 14 illuminated buttons are
  programmable as a line appearance (DN).
• Each button not programmed as a DN key may be
  programmed as a speed dial button
• A maximum of two modules per Cisco IP Phone 7960
  may be configured extending the Cisco IP Phone
  7960 to 34 buttons
• Large LCD display for directory numbers and speed
  dial names

15
Cisco IP Conference Station 7936

• IP-based full-duplex hands-free conference
  station
• Small to medium-sized conference rooms or offices
• Standard Features
• Call hold- Call transfer- Call release- Mute-
  Conference (ad-hoc and meet-me)- Call park-
  Pick up

16
VoIP Wireless Phone 7921

• Multi-line appearance (six extensions/speed
  dials)
• Calling name and number display
• Call waiting
• Call forward
• Call transfer
• Three-way calling (conference)
• Pre-dialing before sending
• Redial
• Call hold / resume
• Call mute
• Call park
• Call pick-up / group pick-up
• "You Have Voice Mail" message on display

New Model 7921 -- TESTING
17
CallManager User Options
18
VoIP Attendant Console

• An application that allows the attendant to
  quickly accept and dispatch calls
• Larger / High Volume Users

19
IP Call Center 392-HELP
20
Emerging Applications

• Softphone
• a software-based application that delivers
  enhanced telephony support through personal
  computers
• application endows computers with the
  functionality of IP Phones, providing
  high-quality voice calls on the road, in the
  office, or from wherever users may have access to
  the network
• UF currently testing

21
Emerging Applications

• Video Telephony
• video telephone calls are just like regular phone
  calls
• call features like call forward, transfer,
  conference, and hold are now available with video
  and are all initiated through the IP phone
• Approx. 18 months

22
VoIP Summary

• Convergence
• Maximizes UF investment in network
• Cost Savings
• Lower operating costs
• New Services
• Positions UF to take advantage of new
  applications on an enterprise wide basis

23
Schedule

• Newins-Ziegler completed VoIP deployed
• McCarty D in process VoIP will be deployed
• Frazier-Rogers in process
• IFAS Fisheries Aquatic Sciences Millhopper
  starting now
• Microbiology refresh WP port add May 2008
• Rolfs Hall September 2008
• Aquatic Foods October 2008
• Entomology Nematology October 2008
• Fifield January 2009
• McCarty A / B Early 2009
• Newell -- December 2009
• Complete Schedule
• http//www.cns.ufl.edu/wallplate/WP-Building-Sche
  dule.pdf

24
QUESTIONS?

• Project Info http//www.cns.ufl.edu/wallplate/
• Contact
• Todd Hester
• CNS-Telecom Network Infrastructure
• Email thester_at_ufl.edu
• Phone [phone]
• John Madey
• CNS-Telecom Network Infrastructure
• Email jmadey_at_ufl.edu
• Phone [phone]
• http//www.cns.ufl.edu/telecom/