The Home Depot- HRM Ashley Washington Joseph Ambrosio Ryan

1
The Home Depot- HRM

• Ashley Washington
• Joseph Ambrosio
• Ryan Garcia
• Vito Messina

2
The Organization and Its Mission

• An overview of Home Depot

3
Mission Statement

• The Home Depot is in the home improvement
  business and our goal is to provide the highest
  level of service, the broadest selection of
  products and the most competitive prices. We are
  a values-driven company and our eight core values
  include the following

4
Mission Statement

• Excellent customer service
• Taking care of our people
• Giving back
• Doing the "right" thing
• Creating shareholder value
• Respect for all people
• Entrepreneurial spirit
• Building strong relationships

5
Key Facts

• Home Depots first Store
• June 22, 1979.
• Home Depot Inc.
• In the state of Delaware on June 29, 1978.

6
Key Facts

• 2007 Employees
• 364,000
• Stores
• 2,150
• World's largest home improvement chain and
  second-largest retailer in the US after Wal-Mart
• Home Depot is the largest seller of garden
  products in North America

7
Corporate Hierarchy

• CEO
• Four Division Presidents (-Northern Division,
  Western Division , Southern Division, Canada)
• SVP-Merchandising, Marketing, and Global Supply
  Chain

8
Home Depot Departments

• Has jobs in the following areas
• Home Depot Direct
• Home Depot Home Services
• Home Depot Distribution Centers
• Home Depot Call Centers

9
Home Depot Hierarchy

• Each Home Depot store can employ from 120 to 350
  employees.
• Stores are arranged in a very decentralized manor
• Each section (Dry Wall, Light fixtures etc.) of
  Home Depot has its own supervisor
• Promotes good decision making process

10
Store Hierarchy

• Building Materials DS
• Cashier Supervisor
• Electronic DS
• Freight Team Sup
• Garden DS
• Hardware DS
• Human Resources Sup
• Install sales DS
• Kitchen/Bath DS

• Lumber DS
• Merchandising Execution Associate
• Millwork DS
• Office DS
• Paint DS
• Phone Sales DS
• Plumbing DS
• PRO Sales Receiving Sup.
• Special Services DS
• Tool Rental DS
• Window/Wall DS

11
Current Events _at_ Home Depot

• Home Depot Job Cuts-Bloomberg News- April 5th,
  2008
• Sales Drop for Home Depot, A First- LA Times
  Feb. 27, 2008

12
HR Function, Diversity, Legal Issues
13
Qualifications of HRMs

• 18 years of age
• High School Diploma/ GED
• Past drug test
• Past criminal background check
• 3-8 Years HR relevant experience
• Bachelor degree preferred

14
Functions of HR

• Employees
• Acquire
• Train
• Appraise
• Compensate
• Federal Regulations
• Policies and Regulations
• EEOC
• Others

15
Diversity in the Workplace

• African American Pulse Affinity Group
• The Home Depot Pride (Gay, Lesbian Bisexual,
  Transgender) Affinity Group
• The Home Depot Disability Affinity Group
• Pan-Asian WAVES Affinity Group
• Hispanics Organized for Growth and
  Responsibility Affinity Group
• Womens Initiative Affinity Group
• The Orange Shield (Military) Affinity Group.

16
Meeting HR Requirements

• Job Analysis
• Making the Difference
• Continuous Development

17
Job Analysis

• Sales Associates
• Freight Team Associate
• Receiving Associate
• Cashier/Returns Desk Associate

18
Making the Difference

• Effective Execution
• Sense of Direction
• People
• Organizational Structure
• Backwards Integration

19
Making the Difference

• SOARS
• Strategic Operating and Resource Planning
• Human Resource Equation
• VA Q x A x E

20
Continuous Development

• Hiring New Employees
• Executive Level Programs
• Operation Career Front
• Store Leadership Program
• Individual Rewards

21
Developing effectiveness in HR

• Training
• Career Development
• Performance Appraisal

22
Training

• Orientation
• Videos
• Group Stimulations
• E-Learning
• Classes
• Hands on Training
• Sales Floor
• PKs

23
Career Development

• Semi-Annual Reviews
• Internal Promotions
• Career Depot
• Internal
• Preference Checklist
• Directory of Stores available positions
• My Curriculum
• Online
• Up to date

24
Performance Appraisal

• Semi- Annual Reviews
• Homer Badges
• Observations
• Voice Of the Customer
• Orange Juiced Associate

25
Implementing Compensation Systems Security
26
Home Depots Great Range of Non-Wage Related
Benefits

• Health Welfare
• Medical, Dental Vision
• Life Insurance
• Disability
• Prescription Drug
• Financial
• FutureBuilder 401(k)

27
Home Depots Great Range of Non-Wage Related
Benefits

• Time-Off
• Vacation, Holidays, Sick/Personal, Leave of
  Absence
• Group
• Veterinary Pet Insurance
• Auto Home/Renters Insurance
• Associate Discounts
• Computers, Cell Phones, Fitness Centers, Auto
  Discounts, etc.
• Education
• Tuition Reimbursement

28
Home Depots SER Program

• Social Environmental Responsibility
• Covers a wide range of issues related to proper
  treatment by suppliers of their workers and the
  environment
• Working Conditions
• Environmental Health Safety Standards
• Age Requirements
• Freedom of Expression
• Compliance is monitored using independent third
  party services

29
Enhancing Employee Relations

• Employee Discipline
• Labor Relations

30
Employee Grievances

• Managers are encouraged to minimize and cut
  payroll hours
• Leads to a single employee running multiple
  departments.
• Overall Short-staffed
• Especially in check-out counters
• Aggravates customers

31
Outsourcing

• Home Depot increases the number of outsourced
  jobs each year
• Merchandising Operations
• Finance
• Call Center Areas
• Company assists affected employees

32
Summary Evaluation
33
Home Depot- Pros and Cons

• Pros
• Largest in Home Improvement Industry (2nd largest
  Retailer next to Wal-Mart)
• Corporate Sponsorships
• Good benefits
• Online Applications
• Active in community service

34
Home Depot Pros and Cons

• Cons
• Sub-Prime Mortgage Situation
• Job Cuts
• Loss of 1.5 billion on Home Depot Supply
• Emergence of Lowes

35
Conclusion

• A Day at Home Depot
• http//www.view-career-video.com/videos/homedepot/
  sa/