Supply Chain Management SCM

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?????Supply Chain Management

• ???? ?????
• ????
• ???

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SCM???

• ???(Supply Chain) ?????????,?????????????????????
  ???
• ?????(Supply Chain Management) ????????????????

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SCM???
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SCM???

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• ????????,????????
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• ????????????????

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SCM???
??
????
MRP
1960

??
MRP
1970
?????
MRP II

MRP II
??????
1980
ERP

????????
ERP
??SCM
1990

ERP/SCM
????????
??SCM
2000

??
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MRP(Material Requirement Planning)

• ???????????????????
• ??????????
• ???????????(Master Production Schedules
  ,MPS)??????

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MRP

• MRP?????
• ?????(Bill of Material,BOM)
• MPS
• ????
• ????(lead time)
• ?????

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MRP

• MRP?????
• ??????
• ??????????
• ??????
• ?????????

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MRP II (Manufacturing Resource Planning)

• ?????????????????????
• ????????????????????????,?????????????
• ????????????,???????

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ERP (Enterprise Requirement Planning)

• ?????????????????????????????????????????????,???
  ??????????

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Key System Application in the Organization
Kind of system groups
served
Strategic level
senior
managers
Management level
middle
managers
Knowledge level

knowledge


Data workers
operational level

Operational





managers
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Six Major Types Of Systems

• Executive Support Systems (ESS)
• ??????
• Management Information Systems (MIS)
• ??????
• Decision Support Systems (DSS)
• ??????

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Six Major Types Of Systems

• Knowledge Work Systems (KWS)
• ??????
• Office Automation Systems (OAS)
• ????????
• Transaction Processing Systems (TPS)
• ??????

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????? ???? ?? ??
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ERP

• ???ERP?????????--????????????????????????????????
  ??(????????)
• ???ERP?????ERP?????????????,????????

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ERP

• ERP?SCM???
• ?????????
• ERP?????????????????
• ?????EC,CRM,Data Warehouse,Data Mining???

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ERP

• ?????????(Application Service Provider, ASP)
• SAPR/3
• Oracle
• J.D. Edwards
• PeopleSoft
• Baan
• ???????? httpwww.iemis.com.tw

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ERP

• ASP????
• ??
• ?????
• ?????
• ??
• ?????
• ????

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SCM???
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SCM??????????

• ??????????????
• ????(Bullwhip Effect)

??(??)
??
??
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SCM??????????

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• ????
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SCM??????????

• ???????????????
• ???????????,?????????????,????????
• ??????????,?????

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SCM??????????

• ?????????????
• ???????
• ?????????(??????? Cause and Effect Diagram,CED)
• ??BOM???
• ????????
• ???????

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SCM??????????

• ???????
• ?????? JIT(Just In Time)
• ?????????????????
• ???????????????????
• ????????????
• ???????????????

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SCM??????????

• ??????????
• ????????????

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SCM??????????

• ????????????????
• ?????????,???????????,????,??????????????????????
  ??
• ???????
• ?????????
• ?????????

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SCM??????????
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SCM?????

• SCM?EC?????????
• ??
• ??
• ??????????????
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• ????
• ????

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SCM?????

• ?? ???????????????????????
• ??
• ?????????
• ?????????
• ???????? ????

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SCM?????

• ??SCM??EC????
• ????
• ????
• ??EC?ERP
• CRM?DSS???
• ???(componentization)

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????Dell ????

• 1984??Michael Dell??
• 1986????3,400???
• 1988????16,000???
• 1992????15???
• http//www.dell.com

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????Dell ????

• ??
• 1993???,?Compaq?????,???????6,500???,??????

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????Dell ????

• ??????????
• ????(Pull Model)
• ?????? JIT(Just In Time)
• ????? BTO(Build To Order)
• ?????
• ?????? ECR(Customer Relationship Management)

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????Dell ????

• ??
• ??????78???????,?????????4,000??
• 2000?,?????????250????????,????????????50
• 1988?6?????? Nasdaq ???2000???????300?
• 2000????????????

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???? Kicoman ??

• Kicoman ??SCM???

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????????

• ?????????
• ????????????????????,???????????,??????????????,??
  ????,??????????,?????????
• 1997?9???SCM?,???????????????,????????,??????

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????????

• ???????
• ???????????????,????????????????,?????
• 1998?3??????????,????????????????????????,????????
  ?????

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????SCM?4???

• ??????
• ??SCM?????????,??????????
• ????????????????????,??????SCM?????????,????????
• ??,Asahi ??????????????????,???SCM

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????SCM?4???

• ??????
• ??????,????????????????,??????????
• ?????????????

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????SCM?4???

• ?????????????
• ??????????????????,????????????,????????????????
• ??,Dell?1992??,?200?????,???30?

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????SCM?4???

• ?????????
• ?????????,????????????
• ??,?????
• Dell?Score Card,???????????????????????????,??????
  ??

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?????(CED)
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????
?????????
???
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????
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?????(BOM)
??
A
0
B
C
1
(2)
(1)
D
C
2
(2)
(1)
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????? Build To Order(BTO)

• ????????????,?????????????????,???????????(Dell???
  ?)????????,???????????
• Dell????????????????????,??????,????????????????,
  ?????????,??????????,?????????
• Dell?1999????????48,????55,????????6?(?61???)

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• BTO??????

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?????? (CRM)

• ??????????????,???????????????,????????,??????????
  ???
• CRM????????????????,????????????????,????????,????
  ???

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• ??????????CRM???

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• E.Turban,E.Mclean,J.Wetherbe ,Information
  Technology for Management Making Connections
  for Strategic Advantage,second edition,2001
• K.C.Laudon,J.p.Laudon,Management Information
  System,6 editon,2000
• R.B.Chase,N.J.Aquilano,F.R.Jacobs,Operations
  Management for Competitive Advantage,9
  edition,2001
• 2000???????????????????BP?
• ?????21??????????????????????????????

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????

• ?????????,?????????????1996
• ???????????????????????????1988
• ???,??????(ERP)-?????,????,2001
• ???,???????????,????,1999
• ???,???,??????????,????,2000