Mitel Template

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Thank You to Our Sponsors
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The Evolution of Mitel Unified Communications
Collaboration SolutionsThe Future of Unified
Communications is Simplicity

• Fred McConnell
• Portfolio Manager Unified Communications
  Collaboration
• June 2011

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Announcing Mitel Applications Suite The New
Leading UCC Solution

• Agenda
• Mitels UCC Solution
• UCC Market Trends
• Mitel Freedom Architecture and MAS 3.0
• Sneak Peek of whats coming in MAS 4.0
• How to sell

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Announcing Mitel Applications Suite the New
Leading UCC Solution

• Mitel Unified Communicator (UC) Advanced is now
  a Key Component of Mitel Applications Suite (MAS)
  with Release 3.0 late June 2011
• Available in all deployment options for 995
• Mitel delivers a leading range of capabilities
  across industry standard desktops, smart phones
  and tables
• Ad hoc collaboration is now as easy as making a
  phone call within UC Advanced
• Desktop video is available bringing the complete
  communications and collaboration benefits
• Continued reduction in Capex and Opex through
  server consolidation and common management

Mitel Applications Suite Embraces the Freedom
Architecture
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UCC Market Trends
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What Our Customers Want
The ability to do more with less
Communications solutions that adapt to the needs
of individuals and organizations, not the other
way around
The ability to integrate best-in-class
technologies and devices without introducing
complexity
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Market Trends

• 71 percent of 400 SMBs across the U.S. are
  willing to pay a premium for new solutions with a
  proven return on investment. IT solutions SMBs
  are considering include
• Virtualization Interest is strongest in the area
  of server virtualization where 37 percent of SMBs
  plan to adopt the technology over the next 12
  months.
• IP Telephony 25 percent of SMBs expect to adopt
  a voice-over-IP solution this year.
• Open-Source Applications Nearly 20 percent plan
  to begin using open-source software in the next
  12 months.
• Mobility Upgrades According to CompTIA, nearly
  half (45 percent) consider enabling off-site
  employees to remotely access company networks a
  top priority for the next 12 months.
• Continued on next slide

Source Frost Sullivan (2010) CompTIA Study, a
trade association for the global IT industry
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Market TrendsContinued

• SMBs are not yet taking advantage of the various
  advanced applications and capabilities available
  today, they will need to do so over the next four
  to five years as they seek to gain a competitive
  advantage.
• Many SMBs are now looking into social media to
  grow their business.
• SMB owners typically engage in more direct
  contact with their customers and therefore
  integration of those new media tools into their
  UC environment is likely to become another strong
  trend.

Source Frost Sullivan (2010) CompTIA Study, a
trade association for the global IT industry
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Freedom Is
A Single, Cloud-Ready Software Stream
An In-Office Experience Anywhere
Freedom from Walled Garden Architectures
Freedom of Commercial Offerings
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Freedom Architecture
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Mitel Application Suite UCC Platform
Mitel Audio Web Conferencing
Mitel UnifiedCommunicatorAdvanced
MitelNuPoint Unified Messaging

• Choice
• Complete UCC Applications Suite
• Multiple Deployment Options
• Simplicity
• Consistent UCC User Experience
• Single UCC Server
• Integrated Management
• Flexibility
• Support for MCD, vMCD, 5000 CP, Axxess
• Mitel UC Advanced delivers single client access
  to all applications including voice

Mitel NuPoint Speech Automated Attendant
Mitel Border Gateway
Mitel Business Dashboard
Mitel Customer Service Manager
Mitel Unified Communicator Mobile
Addresses UCC Market Needs
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Mitel Applications Suite Whats New Early Q3
2011

• Release 3.0
• Mitel Unified Communicator Advanced (UC Advanced)
  4.1
• Co-resident on Mitel Application Suite and as a
  vApp on vMAS
• Support for Android BlackBerry for UC
  Advanced Mobile Client available now
• Apple iPhone and iPad support
• MAS Base Pack License Simplification Price
  Reduction
• MAS vApp Resource Definition
• Lower virtual machine requirements for businesses
  with up to 150 users
• Firefox v3.5 3.6 browser support for My
  Unified Communications portal
• Increased Audio Conferencing and Single
  Conference Scaling
• 300 ports maximum on mid range server 200 in a
  single conference

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Mitel Applications Suite Whats New (continued)

• Release 3.0
• Support for MCD 4.2 SP1
• MCD 5.0 support will be available with MAS 3.0
  SP1
• Updates to existing supported MAS applications
• MBG 7.0, AWC 3.10, UC Mobile 2.2 SP1, CSM 5.1,
  SP5 and NPM 4.2 SP1
• New naming for Audio and Web Conferencing to
  Mitel Collaboration Advanced

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Mitel Unified Communicator AdvancedCollaboration
Central

• Single Point for Communication Collaboration
• Call Control (MCD, vMCD, 5000 CP)
• Dynamic Status
• Contact Management
• Audio Video Desktop Collaboration
• Knowledge Management
• Presence IM (Secure Chat)
• Visual Voice Mail

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Choice of Deployment Options

• Up to 1000 users in multi-application deployments
  higher for single applications deployments
• Deploy on a wide range of industry standard
  servers

• Virtual MAS deploy in a VMware
  vSphereenvironment
• Up to 500 users in multi-app deployment
• Up to 1000 users in a single-app deployment
• Supports MCD and Virtual MCD only

• Software pre-installed on a Dell R210 server with
  Mitel Standard Linux
• SMB offer scalable to 150 users
• Available in North America and UK only

Server Appliance
Virtual MAS
Software
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Whats Coming Next?MAS 4.0 Preview
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Mitel Applications Suite Preview Q4 2011

• Release 4.0
• Simplified ordering through UCC license Bundles
  (Q4 2011)
• Mitel Collaboration Advanced 4.0
• Redesigned Collaboration Client for windows
• New Collaboration Reader Web Client (desktop,
  Tablet and Smart Phone Support)
• New Conference capabilities (Participant PIN,
  User defined Conference )
• Mitel Unified Communicator Advanced (UCA) 5.0
• IM and Presence in Web and Mobile Clients and
  3rd party PBX deployment
• Single Point Provisioning on Mitel Application
  Suite and as a vApp on vMAS
• CSM 6.0 and NuPoint 5.0
• CSM Multi-node support
• MAS Capacity Increase
• Addresses the UCC needs of a 2500 employee
  business

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Mitel Collaboration Advanced Redesigned Client
Preview
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Unified Communications and Collaboration
User-Based Licensing

• UCC Premium User
• Power User Highly mobile and / or collaboration
  intensive users
• Full mobility support softphone, mobile client,
  teleworker
• Audio / web collaboration
• Rich desktop client with softphone and
  point-to-point video

• Simple to Understand
• Centered on user sophistication that is easy to
  understand, purchase, assign, and track
• Priced Right
• Lower price under buy more, get more
• Covers core UC Apps
• 80 of what customers would likely buy for
  typical, non-specialized worker

• UCC Standard User
• Typical knowledge worker with increased
  day-to-day mobility across multiple devices
• Full UM message synch
• Rich desktop client
• Should be the volume bundle

• UCC Entry User
• Basic user with office mobility (hot desking) and
  alternate external number routing
• Basic voice mail with basic UM
• Access to free web portals and UC Express
  desktop client

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Unified Communications and Collaboration
BundlesSimplified Ordering
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Flexible Deployment Options (Roadmap)

• Up to 2500 users in multi-application deployments
  higher for single applications deployments
• Deploy on a wide range of industry standard
  servers

• Virtual MAS deploy in a VMware
  vSphereenvironment
• Up to 2500 users in multi-app deployment
• Up to 2500 users in a single-app deployment
• Supports MCD and Virtual MCD only

• Software pre-installed on a Dell R210 server with
  Mitel Standard Linux
• SMB offer scalable to 150 users
• Available in North America and UK only

Server Appliance
Virtual MAS
Software
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MAS How to Sell
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MAS Competitive Positioning

• Mitel Differentiators
• Deployment Flexibility for the SMB segment
• Virtualized Voice UCC on a single server vMCD
  vMAS
• Virtualization of the Suite of Applications for
  deployment in a VMware environment
• Choice of a wide range of applications
• Reporting (Mitel Business Dashboard)
• Audio, Web Video Conferencing Collaboration
• Unified Messaging (NuPoint Unified Messaging)
• Consistent Integrated Administration

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Announcing Mitel Applications Suite the New
Leading UCC Solution How to Sell

• Position MAS as the leading UCC solution for SME
  customers to achieve their Business and Employee
  productivity Objectives
• Lead with UCC licensing bundles when introduced
• Hi-light MAS UCC client solutions supporting
  emerging trends of Mobility and Bring Your Own
  Devices

• Promote the Capex and Opex Savings of MAS
  deployment Options and Consolidated Provisioning
• Server Consolidation/ Virtualization support
• Consolidated Management
• Promote the Freedom Architecture supported by the
  MAS UCC platform to Meet Customers Current and
  Future requirements

Mitel Applications Suite Embraces the Freedom
Architecture
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Sales Tools
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Mitel OnLine Partner Resources
Follow Mitel

• Presentations
• Customer presentation template
• AuthorizedPARTNER template
• Customer Collateral
• Brochure called MAS Overview
• Customer testimonials
• Mitel TV videos
• Sales Support
• Quick Reference Card
• How to Sell Guide Mitel Applications Suite for
  5000 CP and MCD
• Sales Battlecard

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Thank you
Thank you
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