Title: Mitel Template
1(No Transcript)
2Thank You to Our Sponsors
3The Evolution of Mitel Unified Communications
Collaboration SolutionsThe Future of Unified
Communications is Simplicity
- Fred McConnell
- Portfolio Manager Unified Communications
Collaboration - June 2011
4Announcing Mitel Applications Suite The New
Leading UCC Solution
- Agenda
- Mitels UCC Solution
- UCC Market Trends
- Mitel Freedom Architecture and MAS 3.0
- Sneak Peek of whats coming in MAS 4.0
- How to sell
5Announcing Mitel Applications Suite the New
Leading UCC Solution
- Mitel Unified Communicator (UC) Advanced is now
a Key Component of Mitel Applications Suite (MAS)
with Release 3.0 late June 2011 - Available in all deployment options for 995
- Mitel delivers a leading range of capabilities
across industry standard desktops, smart phones
and tables - Ad hoc collaboration is now as easy as making a
phone call within UC Advanced - Desktop video is available bringing the complete
communications and collaboration benefits - Continued reduction in Capex and Opex through
server consolidation and common management
Mitel Applications Suite Embraces the Freedom
Architecture
6UCC Market Trends
7What Our Customers Want
The ability to do more with less
Communications solutions that adapt to the needs
of individuals and organizations, not the other
way around
The ability to integrate best-in-class
technologies and devices without introducing
complexity
8Market Trends
- 71 percent of 400 SMBs across the U.S. are
willing to pay a premium for new solutions with a
proven return on investment. IT solutions SMBs
are considering include - Virtualization Interest is strongest in the area
of server virtualization where 37 percent of SMBs
plan to adopt the technology over the next 12
months. - IP Telephony 25 percent of SMBs expect to adopt
a voice-over-IP solution this year. - Open-Source Applications Nearly 20 percent plan
to begin using open-source software in the next
12 months. - Mobility Upgrades According to CompTIA, nearly
half (45 percent) consider enabling off-site
employees to remotely access company networks a
top priority for the next 12 months. - Continued on next slide
Source Frost Sullivan (2010) CompTIA Study, a
trade association for the global IT industry
9Market TrendsContinued
- SMBs are not yet taking advantage of the various
advanced applications and capabilities available
today, they will need to do so over the next four
to five years as they seek to gain a competitive
advantage. - Many SMBs are now looking into social media to
grow their business. - SMB owners typically engage in more direct
contact with their customers and therefore
integration of those new media tools into their
UC environment is likely to become another strong
trend.
Source Frost Sullivan (2010) CompTIA Study, a
trade association for the global IT industry
10Freedom Is
A Single, Cloud-Ready Software Stream
An In-Office Experience Anywhere
Freedom from Walled Garden Architectures
Freedom of Commercial Offerings
11Freedom Architecture
12Mitel Application Suite UCC Platform
Mitel Audio Web Conferencing
Mitel UnifiedCommunicatorAdvanced
MitelNuPoint Unified Messaging
- Choice
- Complete UCC Applications Suite
- Multiple Deployment Options
- Simplicity
- Consistent UCC User Experience
- Single UCC Server
- Integrated Management
- Flexibility
- Support for MCD, vMCD, 5000 CP, Axxess
- Mitel UC Advanced delivers single client access
to all applications including voice
Mitel NuPoint Speech Automated Attendant
Mitel Border Gateway
Mitel Business Dashboard
Mitel Customer Service Manager
Mitel Unified Communicator Mobile
Addresses UCC Market Needs
13Mitel Applications Suite Whats New Early Q3
2011
- Release 3.0
- Mitel Unified Communicator Advanced (UC Advanced)
4.1 - Co-resident on Mitel Application Suite and as a
vApp on vMAS - Support for Android BlackBerry for UC
Advanced Mobile Client available now - Apple iPhone and iPad support
- MAS Base Pack License Simplification Price
Reduction - MAS vApp Resource Definition
- Lower virtual machine requirements for businesses
with up to 150 users - Firefox v3.5 3.6 browser support for My
Unified Communications portal - Increased Audio Conferencing and Single
Conference Scaling - 300 ports maximum on mid range server 200 in a
single conference
14Mitel Applications Suite Whats New (continued)
- Release 3.0
- Support for MCD 4.2 SP1
- MCD 5.0 support will be available with MAS 3.0
SP1 - Updates to existing supported MAS applications
- MBG 7.0, AWC 3.10, UC Mobile 2.2 SP1, CSM 5.1,
SP5 and NPM 4.2 SP1 - New naming for Audio and Web Conferencing to
Mitel Collaboration Advanced
15Mitel Unified Communicator AdvancedCollaboration
Central
- Single Point for Communication Collaboration
- Call Control (MCD, vMCD, 5000 CP)
- Dynamic Status
- Contact Management
- Audio Video Desktop Collaboration
- Knowledge Management
- Presence IM (Secure Chat)
- Visual Voice Mail
16Choice of Deployment Options
- Up to 1000 users in multi-application deployments
higher for single applications deployments - Deploy on a wide range of industry standard
servers
- Virtual MAS deploy in a VMware
vSphereenvironment - Up to 500 users in multi-app deployment
- Up to 1000 users in a single-app deployment
- Supports MCD and Virtual MCD only
- Software pre-installed on a Dell R210 server with
Mitel Standard Linux - SMB offer scalable to 150 users
- Available in North America and UK only
Server Appliance
Virtual MAS
Software
17Whats Coming Next?MAS 4.0 Preview
18Mitel Applications Suite Preview Q4 2011
- Release 4.0
- Simplified ordering through UCC license Bundles
(Q4 2011) - Mitel Collaboration Advanced 4.0
- Redesigned Collaboration Client for windows
- New Collaboration Reader Web Client (desktop,
Tablet and Smart Phone Support) - New Conference capabilities (Participant PIN,
User defined Conference ) - Mitel Unified Communicator Advanced (UCA) 5.0
- IM and Presence in Web and Mobile Clients and
3rd party PBX deployment - Single Point Provisioning on Mitel Application
Suite and as a vApp on vMAS - CSM 6.0 and NuPoint 5.0
- CSM Multi-node support
- MAS Capacity Increase
- Addresses the UCC needs of a 2500 employee
business
19Mitel Collaboration Advanced Redesigned Client
Preview
20Unified Communications and Collaboration
User-Based Licensing
- UCC Premium User
- Power User Highly mobile and / or collaboration
intensive users - Full mobility support softphone, mobile client,
teleworker - Audio / web collaboration
- Rich desktop client with softphone and
point-to-point video
- Simple to Understand
- Centered on user sophistication that is easy to
understand, purchase, assign, and track - Priced Right
- Lower price under buy more, get more
- Covers core UC Apps
- 80 of what customers would likely buy for
typical, non-specialized worker
- UCC Standard User
- Typical knowledge worker with increased
day-to-day mobility across multiple devices - Full UM message synch
- Rich desktop client
- Should be the volume bundle
- UCC Entry User
- Basic user with office mobility (hot desking) and
alternate external number routing - Basic voice mail with basic UM
- Access to free web portals and UC Express
desktop client
21Unified Communications and Collaboration
BundlesSimplified Ordering
22Flexible Deployment Options (Roadmap)
- Up to 2500 users in multi-application deployments
higher for single applications deployments - Deploy on a wide range of industry standard
servers
- Virtual MAS deploy in a VMware
vSphereenvironment - Up to 2500 users in multi-app deployment
- Up to 2500 users in a single-app deployment
- Supports MCD and Virtual MCD only
- Software pre-installed on a Dell R210 server with
Mitel Standard Linux - SMB offer scalable to 150 users
- Available in North America and UK only
Server Appliance
Virtual MAS
Software
23MAS How to Sell
24MAS Competitive Positioning
- Mitel Differentiators
- Deployment Flexibility for the SMB segment
- Virtualized Voice UCC on a single server vMCD
vMAS - Virtualization of the Suite of Applications for
deployment in a VMware environment - Choice of a wide range of applications
- Reporting (Mitel Business Dashboard)
- Audio, Web Video Conferencing Collaboration
- Unified Messaging (NuPoint Unified Messaging)
- Consistent Integrated Administration
25Announcing Mitel Applications Suite the New
Leading UCC Solution How to Sell
- Position MAS as the leading UCC solution for SME
customers to achieve their Business and Employee
productivity Objectives - Lead with UCC licensing bundles when introduced
- Hi-light MAS UCC client solutions supporting
emerging trends of Mobility and Bring Your Own
Devices
- Promote the Capex and Opex Savings of MAS
deployment Options and Consolidated Provisioning - Server Consolidation/ Virtualization support
- Consolidated Management
- Promote the Freedom Architecture supported by the
MAS UCC platform to Meet Customers Current and
Future requirements
Mitel Applications Suite Embraces the Freedom
Architecture
26Sales Tools
27Mitel OnLine Partner Resources
Follow Mitel
- Presentations
- Customer presentation template
- AuthorizedPARTNER template
- Customer Collateral
- Brochure called MAS Overview
- Customer testimonials
- Mitel TV videos
- Sales Support
- Quick Reference Card
- How to Sell Guide Mitel Applications Suite for
5000 CP and MCD - Sales Battlecard
28Thank you
Thank you
The information conveyed in this presentation,
including oral comments and written materials, is
confidential and proprietary to Mitel and is
intended solely for Mitel employees and members
of Mitels reseller channel. If you are not a
Mitel employee or a Mitel authorizedPARTNER, you
are not the intended recipient of this
information and are not invited to the
conference, and cannot participate in or listen
to and/or view the presentation. Please delete or
return any related material. Mitel will enforce
its rights to protect its confidential and
proprietary information, and failure to comply
with the foregoing may result in legal action
against you or your company.