EMOTIONAL INTELLIGENCE

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EMOTIONAL INTELLIGENCE

• DBA Management Course
• May 26, 2001
• Becky Haskett

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RECENT PRESS

• Harvard Business Review
• Building the Emotional Intelligence of Groups
  (March, 2001)
• Leadership that Gets Results (March, 2000)
• Life _at_ Work (cover story)
• Whats Your EQ? (March/April 2000)
• Fortune
• How to Manage Like Joe Torre (April 2001)
  

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EMOTIONAL INTELLIGENCE

• The capacity for recognizing our own feelings
  and those of others, for motivating ourselves,
  and for managing emotions well in ourselves and
  in our relationships.
• Daniel Goleman (1995)

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EQ COMPETENCIES
RECOGNITION
REGULATION
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IQ VS. EQ

• Intelligence Quotient (IQ) Test
• Binet Simon (1905) - first formal test
• Persisted as the norm to measure
• Cognitive intelligence Memory vocabulary
• Emotional Quotient (EQ) Test
• Reuven Bar-On (1985) psychologist
• Questioned Why high IQ doesnt success?

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STUDY OF MULTI-MILLIONAIRES

• Recent book The Millionaire Mind by Thomas
  Stanley
• Surveyed 733 U.S. Multi-millionaires
• Top Five Factors for Success (out of 30)
• Being honest with all people (Self-Mgt.)
• Being well disciplined (Self-Mgt.l)
• Getting along with people (Social skills)
• Having a supportive spouse (Social skills)
• Working harder than most people (Self-Mgt.)

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EARLY ROOTS OF EQ

• Thorndike (1927) Social Intelligence
• Contrast to Frederick Taylor
• Ability to understand relate to people
• McClelland (1973) Harvard Professor
• Paper Testing for Competence Rather than
  Intelligence
• Predictors of job life success

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EARLY ROOTS OF EQ

• Gardner (1983) Harvard School of Ed.
• Concept of multiple intelligences
• Intra Interpersonal skills
• Salovey Mayer (1989)
• Coined term Emotional Intelligence
• Goleman (1995)
• Book Emotional Intelligence
• 40 weeks on Bestseller list

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DANIEL GOLEMAN

• CEO of Emotional Intelligence Services
• Author of international bestsellers
• Emotional Intelligence
• Working with Emotional Intelligence
• Former reporter for The New York Times
• Ph.D. professor at Harvard University

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DANIEL GOLEMAN

• Research has proven that success in life
  depends 10 on IQ and at least 90 on EQ
  (Emotional Intelligence)
• Promotions
• People are sometimes promoted for wrong reasons -
  technical knowledge only
• Should consider ability to inspire others and
  create an enjoyable work climate

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DANIEL GOLEMAN

• Work climate is dependent on EQ level of
  management
• Majority of employees choose to leave or stay at
  an organization based on relationship with their
  managers

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DANIEL GOLEMAN

• Bad News
• EQ abilities are declining in children
• more impulsive, aggressive, and angry
• entry level employees are needing more training
  in EQ competencies
• Good News!!
• EQ is teachable and tends to increase over your
  lifetime (maturity)

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IMPLICATIONS FOR EDUCATORS

• Debate over purpose of Higher Education
• Stakeholder needs
• Educate the Whole Person
• Are we prepared?

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THE END
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