General Government

1

• General Government
• Performance-Based Management
• Personnel Management
• Procurement
• Information Technology
• J. Clark Kelso
• State Chief Information Officer
• State of California
• August 27, 2004
• cpr.ca.gov

2
Todays Overview

• Overarching Goals
• Personnel Issues
• Procurement Reform
• Information Technology Program
• Smart Services
• Consolidation
• Back Office Systems

3
Overarching Themes

• Operating the Executive Branch as a Single
  Organization, Not a Conglomeration of Entities
• Right-Sizing the Executive Branch
• Investing in Workforce
• Investing in Information Technology
• Replace Process-Orientation with
• Performance-Based

4
Administrative Efficiency

• Common administrative services are fragmented and
  duplicated.
• Agencies and departments have redundant
  administrative support functions which wastes
  hundreds of millions of dollars annually.
• Consolidate Administrative Functions
• Such as Budget, Human Resources and Accounting
• Develop an Office of Management and Budget

5
Personnel Issues

• Consolidate and Update State Civil Service
  Classifications
• Establish a Statewide Recruitment Program
• Plan for replacing employees with qualified,
  well-trained and educated workforce
• Give workers the skills to do their jobs
• Create a Performance Culture in State Service
• Create a Fair and Efficient Employee Discipline
  System

6
Procurement Reform

• Realignment of Procurement Authority
• Strategic Sourcing Initiative
• Performance-Based Contracting
• E-Procurement
• Sale of Surplus Property

7
IT Program Smart Services

• Using technology to provide more cost-effective,
  accessible government services, benefits and
  information
• State Portal
• DMV Portal
• Electronic Benefit Transfer cards
• One-stop licensing centers

8
IT Program Consolidation

• Consolidation of Data Centers
• Consolidation of Other IT Infrastructure
• Consolidation of Executive Branch-wide IT Systems
  (e.g., email, web services)
• Consolidation of Contracts

9
IT Program Back Office Systems

• Creation of Executive Branch-wide, Back Office
  Applications
• Budget
• Financial and Accounting
• E-procurement
• Personnel Systems
• Asset Management
• Workers Compensation

10
Conclusion

• CPRs agenda for change is transformational.
• Fulfilling that agenda will require all of the
  leadership and courage that the State can muster
  from its policy-makers and stakeholder groups.