Sobey’s, Reebock, & Home Depot: Success & Failure with IT

1
Sobeys, Reebock, Home DepotSuccess Failure
with IT

• Chapter 1
• Case 5

2
Sobeys SAP in Retail Operation

• Complexity of trying to fit an integrated suite
  of ERP software into a retail operation.
• SAP retail had insufficient core functionality to
  effectively deal with the high number of
  transactions in their retail operating
  environment.
• Internal business processes are not in tune with
  the softwares capabilities.
• Processing complexities of retailing make
  installation difficult.

3
Reebock International and SAP

• SAP supports 115 outlet stores.
• SAP system is producing very high level of stock
  accuracy in the stores.
• Complexities experienced in development and
  installation process.

4
Home Depot and SAP

• Made limited use of SAPs consulting services.
  
• Extensive use made of in-house expertise because
  of their familiarity with their traditional
  legacy systems.