Title: PeopleSoft HRMS End User Training Update Yvonne Mency
1PeopleSoft HRMS End User Training Update
Yvonne Mency, Director, Information Technology
Services at System Office
2Training Development Approach
3Training Development
- Training Development Tool
- UPK Structure and Usage
- Modules/Courses
- UPK Structure Module/Lesson/Topic Views
- Content Development Process Summary
- Content Development Steps
4Training Development Tool
- Training content will be developed using Oracles
UPK (User Productivity Kit ) tool. UPK is a
content development platform that provides the
following benefits and outputs - Create and deliver documentation, simulations,
and in-application performance support. - Produce multiple outputs through a single
recording session for all phases of the project
lifecycle from test scripts, system process
documents, and interactive simulations to job
aids, instructor manuals, and in-application
performance support. - Provides a collaborative development environment
to create system related documents - which are
used throughout the project lifecycle.
5UPK Structure and Usage
- UPK developed content is organized by
modules/lessons/topics. - PeopleSoft HRMS modules (Core HR, Time and Labor,
Benefits, Absence Management, and Payroll) are
grouped separately but within one library. - Each module can contain several logical lessons
and each lesson can contain several related
topics. - Users will have the ability to use training
created through UPK anytime for refresher
training by accessing the CoV - VCCS Knowledge
Center. - Based upon a users job function (role) they can
select a topic relevant to them, thus eliminating
to audit an entire module (course).
6Modules/Courses
- Prerequisite Modules/Courses
- PeopleSoft Navigation
- HRMS Project Overview
- Core Functional Modules/Courses
- Core HR Processing
- Base Benefits
- Absence Management
- Time and Labor
- Payroll Processing
- Self-Service Modules/Courses
- Employee Self-Service (ESS)
- Manager Self-Service (MSS)
7UPK Structure Module View
8UPK Structure Module/Lessons View
9UPK Structure - Module/Lessons/Topics View
Module Level
Lesson Level
Topic Level
Sample of Payroll module expanded to show lessons
and topics.
10Content Development Process Summary
- The training development process in the UPK
starts with recording of the application
processes and finishes with the publishing of the
recorded content. - This published content is used to provide online
or instructor led training using the UPK player
package. - The published product also generates job aids,
training manuals, instructor manuals, and
end-user test scripts. - Whenever a business or a technical process change
takes place, the process needs to be re-recorded
and published. This publishing process will
automatically update previously generated outputs.
11Content Development Steps
- The steps below describe the training content
development process - Record PeopleSoft processes in UPK using the test
scripts when available or from personal
knowledge. This will generate basic recording and
capture all steps that a user will perform to
complete an activity. - Enter the PeopleSoft knowledge elements by
utilizing delivered content from Oracle and
consultants knowledge of PeopleSoft HR. This
will educate the user on field functionality,
rules for using the fields. and an explanation as
to when and how a field value should be entered. - Add information to the recordings based on
personal knowledge and leveraging repository of
other past similar work. - Review recorded information with the functional
team to validate accuracy of the functionality at
VCCS and enter additional business process
related information. - Review recorded information with a subject matter
expert to validate accuracy of the functionality
at VCCS and enter additional operations related
information. - Review recorded information for quality
acceptance and accuracy. - Publish content.
12Training Delivery Approach
13Training Delivery
- Training Classes
- Training Schedule Locations
- Colleges and Schedule by Regions
- Proposed Training Schedule High-Level
- What You Can Do at Your College
14Training Classes
- Prerequisites
- PeopleSoft Navigation 30 minutes self-study
using UPK - HRMS Project Overview 15 minutes self-study
using UPK - Core Functional Courses
- Core HR Processing 12 hours class room training
and using UPK - Base Benefits 4 hours class room training and
using UPK - Absence Management 4 hours class room training
and using UPK - Time and Labor 4 hours class room training and
using UPK - Payroll Processing 8 hours class room training
and using UPK - Self-Service Modules
- ESS 2 hour self-study UPK Module
- MSS 2 hour self-study UPK Module
All Classes will also be available on the Web for
refresher training (via the CoV VCCS Knowledge
Center)
15Training Schedule Locations
- Training is currently scheduled to be conducted
over a 5-week period from early February thru
March 14, 2011 - Each of the 4 regions will be allocated one week
for training - Northern Region
- Central Region
- Eastern Region
- Western Region
- Additional regional training will be given based
on need/class registrations - Class schedules and registration will be posted
in the CoV Knowledge Center
16Colleges and Schedule by Regions
Note Regions in bold are the current hosting
sites. Due to its size, Region 3 will have two
concurrent sessions taking place.
17Proposed Training Schedule High-Level
- Actual number of sessions will be determined by
the number of users per region. Some regions may
require two or more sessions for some of the
modules. - Additional sessions will be delivered either
during the assigned week for the region by
utilizing an additional training team or during
the backup session week.
18What You Can Do at Your College
- Ensure information from the training team is
relayed to appropriate staff and faculty at your
college - Help us validate the total number of staff
requiring training at your college - Ensure you register and attend the appropriate
HRMS classes to position you to provide refresher
or new employee training for your constituents
(as needed) - Continue to provide suggestions recommendations
to the HRMS training team to improve training
delivery
19Contacting Us
- Have Project Questions?
- Email us at hrmsprojectcoordinator_at_vccs.edu
- OR
- Call or Email us directly
- Pearl Evans-Shaw
- (804) 423-5646
- hrmsprojectcoordinator_at_vccs.edu
- Yvonne Mency
- (804) 423-6745
- ymency_at_vccs.edu
20Questions?