ORGANIZATIONAL INTELLIGENCE: How to Know the System in Order to Advance Within

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ORGANIZATIONAL INTELLIGENCEHow to Know the
System in Order to Advance Within

• A Presentation for the NAFSA REGION X
• Upstate Update Meeting
• Utica, New York
• June 15, 2006

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Preparing for a Career in International Education

• Gain academic credentials/graduate school
• (academic creditibility)
• Internships/assistantships
• Non-profit community or NGO work
• Peace Corps/Fulbright experience

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• Travel and study abroad
• Informational interviews
• Visit campus sites/attend programs
• Read newsletters/websites/articles/journals
• Attend conferences

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Learning the Ropes

• Within your institution
• Human Resources staff development
• Administrative manual/policy publications
• Find a mentor
• Develop networks on campus/in community

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• Get involved/committees/discussion groups
• Seek nominations to important groups, such as
  University Senate
• Know which committees have most clout

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• Serve on Search Committees
• Understand the big picture learn from
• NAFSA and other professional organizations/
  understand the major issues
• In light of pressures from departments,
  administration, budget restrictions, keep the
  big picture in mind Why are we involved in
  international educational exchange?

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Become Known Within Your Institution

• Let people know your ambitions, skills,
  willingness to work
• Be present at important functions/lectures
• Distribute business cards/notes/emails with
  information of interest to others

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• Write articles for campus newspapers
• Invite important people from both within and
  outside the college to your programs or as guest
  lecturers to orientation, IEW, other interesting
  occasions
• Issue press releases when you have VIP guests
• Develop collaborative relationships with related
  or dependent departments on campus know what
  they want and need

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• Understand who has the magic wand to make
  things happen
• Make your recommendations clear in writing
• Understand bureaucracy be a good bureaucrat

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Become Known in Your Field

• NAFSA Association of International Educators
• NASPA
• TESOL/AAIEP/UCIEP/SECUSSA/OSEAS

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• Make presentations at conferences
• Attend professional development seminars in your
  field and/or in the field of management
• Publish
• Consult (preferably for money/assign a value to
  your services)
• Participate in a Fulbright exchange

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• Become a member of the board of your local
  non-profit international organization (i.e.
  International Center of Syracuse Rochester
  International Council)
• Get involved on E-Boards, NAFSA or other
  professional organization teams, leadership and
  management positions
• Become involved with the ethnic groups in your
  community

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Provide Added Value to Your Institution

• Take classes on campus in Executive Leadership
  program/Management School
• Design academic projects around developing better
  coordinating mechanisms for the diverse global
  programs/resources around your campus

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• Know your facts/data benchmarking is important
• Network with your colleagues on campus

• Keep your colleagues and upper administration
  informed, either formally or informally

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Make New Contributions

• A good performance review isnt enough
• Think outside the box develop new ideas
• Gain recognition for your ideas
• If idea is more important than recognition,
  commit to success without ego
• Travel abroad if possible

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• Let others know of your expertise
• Become involved in recruitment and marketing of
  your programs
• Be willing to take on responsibilities beyond the
  strict scope of your job (i.e. task force on
  preparation for pandemic of Asian flu)
• When acknowledged by others, let your
  administration know about your successes

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• Develop and promote internship opportunities in
  your office
• Become a mentor
• Become efficient multi-task dont clock your
  professional life by the hours but rather by your
  accomplishments
• Are you adding to the burden or are you
  alleviating the burden?

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As a Leader

• Use your connections alumni, parents,
  professional and government organizations to
  enhance your stature within your institution
• Accept regional/national/international positions
  and utilize that prestige and recognition on
  campus
• Research appropriate titles for your work

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• Promote change from within
• Be open to politically advantageous opportunities
  (Work the System)
• Have a good sense of humor
• Cynicism is ok, but keep it under control
• Be careful political situations are very fluid

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• Be open to and try to promote and create
  cross-campus and cross-disciplinary ventures
  (i.e. teach in a related area supervise learning
  communities participate in career development
  for U.S. nationals interested in international
  careers)
• Become well-known to the highest levels of
  administration keep the lines of communication
  always active!

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Responsibilities of Leadership

• Be knowledgeable be confident
• Stay current in your field
• Mentor others
• Volunteer your time on campus, in community,
  within professional association

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• Raise the standards for your work
• Get your staff involved and committed
• Seek recognition and use it to inspire others
• Be willing to work as hard if not harder than
  your staff model expectations for them

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• Practice inclusiveness in decision-making
• Engage in contemporary approaches and keep
  abreast of advances in leadership and management
  styles and techniques
• Enjoy your work and maintain the enthusiasm which
  brought you into international educational
  exchange!

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Presented by

• Patricia A. Burak, Director
• Lillian and Emanuel Slutzker Center for
  International Services, Syracuse University and
  International student adviser for SUNY ESF
• Jeff Cox, Director
• International Student and Scholar Services,
  Rochester Institute of Technology
• Geraldine de Berly, Associate Dean
• Syracuse University Continuing
  Education/Director, English Language
  Institute
• Brendan OBrien, Director
• International Student and Scholar Office,
  Cornell University