Phone Systems Brisbane - Broadband Explained

1
Heres how to understand Bandwidth
http//www.phonesystemsbrisbane.net.au
2
What is the Internet?
http//www.phonesystemsbrisbane.net.au
3
Fortress of Super Computers
http//www.phonesystemsbrisbane.net.au
4
What to Consider? There are things that matter
and things that dont.
http//www.phonesystemsbrisbane.net.au
5
Things that matter
How to Select a provider?
Best explained with a diagram?
http//www.phonesystemsbrisbane.net.au
6
Things that matter

• Why?
• Some providers just resell other services
• Service availability from quality provider -
  generally only major telcos have equipment
  regional exchanges
• Contention ratio how many times the service is
  resold
• Support Australian based, support hours?

Which provider owns the equipment in your local
exchange?
Public Internet
Exchange
How many times this is resold low monthly cost
usually means you share with thousands of other
users?
http//www.phonesystemsbrisbane.net.au
7
Things that matter
What are you prepared to pay?
Installation and start up costs?
Does the provider own equipment in your area?
http//www.phonesystemsbrisbane.net.au
8
Things that matter
What service level assurances to expect?
Quality of service is vital for voice
Quality of service can not be guaranteed over the
public Internet
http//www.phonesystemsbrisbane.net.au
9
Things that matter
Static IP address Bigpond X
How many others do I share with?
Can I speak with a human in Australia when I have
problems?
http//www.phonesystemsbrisbane.net.au
10
Things that matter
Business Grade opposed to Consumer Grade
http//www.phonesystemsbrisbane.net.au
11
Things that dont matter
Price
Ignore hardware offers
VoIP uses very little download
http//www.phonesystemsbrisbane.net.au
12
What we recommend
Business Grade Services
Dont go for big down load offers, its 90 of
businesses dont need it.
English speaking Australian based support
http//www.phonesystemsbrisbane.net.au
13
Introduction to VoIP
http//www.phonesystemsbrisbane.net.au
14
VoIP Using The Public Internet
VoIP Provider
Quality can not be guaranteed BEST EFFORT ONLY
Public Internet
ADSL or ADSL 2 Broadband Service
http//www.phonesystemsbrisbane.net.au
15
VoIP Using a Private Network
Public Internet
ADSL or ADSL 2 Broadband Service
Private Network
Quality Guaranteed
VoIP Provider
http//www.phonesystemsbrisbane.net.au
16
So How do I access a private network?
Only business grade VoIP providers like IP Gen or
T Gen use and recommend private networks.
http//www.phonesystemsbrisbane.net.au
17
So How much does a Private Network Cost?
As little as 69 / month
Perfect for VAs offering telephone answering
services
Your customers have their own direct number so
you can answer appropriately
http//www.phonesystemsbrisbane.net.au
18
How many phone calls can I have?
Depends on final speeds, but youd expect 4 to 6
simultaneous calls minimum
http//www.phonesystemsbrisbane.net.au
19
How does that stack up for costs?
A normal land line is approx 29 for consumers,
42 for business.
OK Multiply say 4 lines x the low 29 / month
116 / month
http//www.phonesystemsbrisbane.net.au