How to Choose the Best Free Help Desk System?

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How to Choose the Best Free Help Desk System?
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• Do not underestimate the capacity of a free help
  desk system! You don't always have to pay for an
  efficient solution to managing user tickets,
  assigning tasks to your team, and organizing your
  work.
• The trick is in choosing a simple but dynamic
  free helpdesk software. Here are some attributes
  you should look for when choosing your help desk
  software

http//www.vanilladesk.com
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Does free mean compromise?

• Not, when it comes to a good software system. It
  would be a waste to invest hundreds of dollars in
  a paid helpdesk system if you are a small
  enterprise. Most free helpdesk systems come with
  major restrictions when compared to their paid
  versions.

http//www.vanilladesk.com
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• However, there are some systems which are free
  not because of limitations on the capabilities
  they offer, but because of the number of people
  who would use the system.
• Such free help desk software is perfect for small
  business owners.

http//www.vanilladesk.com
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• Look for a SaaS solution. SaaS stands for
  Software as a Service.
• The concept of implementing SaaS solutions is
  that users don't have to buy hardware or
  software. Instead, users let a company with its
  own infrastructure handle the applications for
  them via the Internet.

http//www.vanilladesk.com
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• A SaaS free help desk system would not cost much
  even when you decide to upgrade to a paid
  version. This is because a SaaS service desk
  system does not have hidden costs like those
  required to pay for the system server, network
  configuration, maintenance, etc.
• A SaaS free help desk system, when upgraded,
  would usually require a flat monthly fee only.
• However, read the upgrade policy carefully.
• A good free helpdesk systems, when upgraded for a
  flat monthly fee, should not require you to pay
  extra for every time you add a team member. The
  flat fee should cover the all additions as your
  business flourishes, and your team grows.

http//www.vanilladesk.com
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• It is best to avoid free help desk systems that
  need a lot of configuration.
• Choose a free helpdesk that is pre-configured in
  such a manner that the system could be up and
  running in few minutes.
• A good helpdesk system free or paid comes
  with an extensive tutorial and help links.
• The best ones even have
• video tutorials to help anyone
• start using the free help desk
• in a few minutes.

http//www.vanilladesk.com
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• Excellent free helpdesk systems do not require
  any registration for the trial version.
• Users could also try out all the functions of the
  free help desk in an easy-to-use demo before
  deciding to go for the trial version.
• Choose a software that comes with an unlimited
  free edition so that it does not expire even
  after the trial period ends.

http//www.vanilladesk.com
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• The best free help desk systems should be 100
  web-browser based and not require any downloads
  or installations. The system should not require
  any local application on the users' desk except
  for a good Internet connection.

http//www.vanilladesk.com
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• If you are looking for an intuitive, powerful,
  and feature-packed free help desk system that is
  simply to use, then get your free account at
  www.vanilladesk.com.