strathbrock partnership centre

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strathbrock partnership centre
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How did it all begin?

• Accommodation
• Challenge Fund
• Serendipity

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Agencies and services located in Strathbrock
Partnership Centre

• GP Practices (x3)
• Community Health Services (District Nursing,
  Health Visiting, Midwifery, Physiotherapy,
  Chiropody, Speech and Language Therapy,
  Dietetics, Community Psychiatric Nursing)
• Housing
• Social Work
• Community Education
• Mental Health Resource Centre
• Council Information Services
• Carers of West Lothian
• Pharmacy
• Café (Capability Scotland franchise, with
  training element)

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The Vision
Five Themes 1. Equality of service provision 2.
Service user involvement 3. Collaboration as
well as consultation 4. Development of a shared
agenda 5. Shifting the emphasis from secondary
to primary care settings (to include social
care, housing, education and recreation as well
as health services)
The Characteristics 1. Working as a team 2.
Single service access points 3. Shared
information 4. Shared use of resources 5. An
accent on prevention 6. An achievement
orientation 7. Effective partnerships (Reference
The Future of Primary Health and Social Care
in West Lothian at the Broxburn Partnership
Centre. Project Board, February 1998.)
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Community Representatives
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Culture Shock

• The feeling of disorientation experienced by a
  person suddenly subjected to an unfamiliar
  culture or way of life
• (Concise Oxford Dictionary)

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Cultural Challenges

• Propelled into partnership working - but what
  is it?
• Disciplines with a competing/conflicting agenda
• Silo mentality
• Baggage from previous experience with partners.
• Need to get to know each other
• Embracing a different way of working
• Different standards
• Build allies to influence decision making
• Can Do Philosophy

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Points to remember

• Futureproof the building
• Involve as many people as possible
• Two projects - Building and People
• Continuous Improvement
• It is never finished!!

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Current Structure
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What do we Hope to Achieve?

• Closing the Opportunity Gap
• Health Improvement
• Tackling Health Inequalities
• Public Participation Involvement
• Community Engagement Development
• True Partnership Working

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Health is Everybodys Business
Partnership Approach
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Health is Everybodys Business
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Training/Volunteering Opportunities

• Café Mistura
• E-Learning Suite
• Get Cooking Courses
• Food Cooperative
• West Foot Forward
• Carers of West Lothian
• GP Practices

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Evaluation

• Customer Views
• Staff views
• Chartermark
• Show Case Visits
• Awards

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Recognition of Achievement

• COSLA 2004 Scottish Health Improvement Award
• APSE 2004 Partnership Working U.K. Award

When you see the facilities, its 8 million
well spent. First Customer, Sept 2002
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What is Success

• Hub of the community
• 13,000 footfall per week
• Public Pride and Ownership