Title: NASDAQ: STRA STRAYER EDUCATION, INC.
1(No Transcript)
2Operations Overview
- Scott W. Steffey
- Executive Vice President and
- Chief Operating Officer
3Strayer University Working Adults
- Founded in 1893
- 14,000 students
- Accredited by Middle States
- Educational standards ensured by strong academic
structure - Board of Trustees
- President
- Academic Dean/Provost
- Dean of Graduate Studies
- Campus Deans
4Strayer Locations
- 17 physical campuses expanding into neighboring
states - Strayer ONLINE classes offered worldwide
5Four Operating Divisions
- Maryland Region Prince Georges, Montgomery,
Anne Arundel, White Marsh Owings Mills - Northern VA/DC Region Washington, Takoma Park,
Arlington, Woodbridge, Manassas, Loudon - Southern VA Region Fredericksburg, Henrico,
Chesterfield, Chesapeake, Newport News, future
North Carolina Sites - ONLINE Headquartered in Newington, VA
6Campus Model
- Campus Dean
- Academic responsibility for the campus
- Faculty, adjuncts, scheduling, student
counseling, registration support, evaluations and
academic committees - Reports to Provost
- Campus Manager
- PL responsibility for the campus
- Admissions officers, student services, lab
monitors, learning resource center, and
facilities - Reports to Regional Directors
7Educational Statistics
- Graduation Rates
- Full-time 70
- Senior Class 83
8Academics
- Student Mix
- Diploma 5
- Associate 19
- Bachelor 64
- Master 16
- Non-program 6
- Classes Taught
- Full-time faculty 46
- Part-time faculty 54
9Funding a Strayer Education
- 45 Receive Title IV funding
- 7 Receive ELP funding
- 20 Direct corporate payments
- 28 Self payment
10New Campus Model
- Target average student growth rate at year end
- 1st year 150 students
- 2nd year 300 students
- 3rd year 450 students
- 4th year 600 students
- 5th year 750 students
- 6th year 900-1,000 students
11Mature Campus Model
- 21,000 square feet
- 16-18 classrooms that can accommodate 20 to 40
students per class - 4-5 computer labs one open lab, Cisco lab,
teaching lab, networking lab - 1,200 students is historic mature capacity
12Site Selection Strategy
- Identify target cities and assess regulatory
hurdles - Review demographics, population trends,
employers, competition, educational attainment - Map target population and commuting patterns,
survey available facilities - Accommodate growth phases
13Accelerated Enrollment Growth
- Divided Company into four regions and added
regional support staff more detailed management
oversight and support - Added admissions officers at select campuses
- Implemented goals for conversion rates,
personally developed leads, and continuing
students - Improved low cost outreach and student services
- Targeted training every term, on-the-spot
training as necessary - Daily review of enrollment and marketing data
14Marketing Overview
- Marketing sources include referrals, the
Internet, direct mail, newspaper, T.V., outreach,
radio, yellow pages, and outdoors - Telephone responses are routed directly to
campuses and distributed by the manager - Walk-ins and Personally Developed Leads go
directly to campus - Direct mail and the Internet are distributed by
marketing
15Marketing Improvements
- Sharpened focus on working adults
- More targeted marketing
- Improved monitoring of leads
- Improved actionable data on marketing sources,
aging of leads, and conversion rates - Improved ability to respond mid-cycle to market
conditions - Improving branding and messaging
- Reinvigorated Curriculum Advisory Board
16Marketing Costs
- Cost per lead below 100
- Student acquisition 500 - 650
- Some softening of advertising rates
17Corporate Alliances
- Potential large recurring volume
- Minimal credit risk
- Career benefits
- Faculty
18Tuition
- Undergraduate Courses
- 1 class 1,039.50
- 2 classes 2,079.00
- 3 classes 2,976.75
- 4 classes 3,969.00
- Graduate Courses
- 1 class 1,323.00
- 2 classes 2,646.00
19Mature Campuses
- 11 campuses in operation over 3 years
- 10,809 students
- 2 enrollment growth Fall 2001 vs. decline Fall
2000 - 99 full-time faculty, 320 adjuncts
- Facility capacity of 2,000 students
20New Campuses
- Six new campuses in operation 3 years or less
- 1,169 students
- 40 enrollment growth Fall 2001
- 6 full-time faculty, 50 adjuncts
- Work closely with ONLINE
- Start-up capital expenditures 500,000 to
1,000,000(leasehold improvements, computer fit
out)
21ONLINE
- In operation since 1997
- 2,766 full-time ONLINE students
- 80 enrollment growth over last fall
- 12 full-time faculty, 86 adjuncts
- Approximately 245 courses offered this quarter,
18 asynchronously 54 asynchronous planned for
winter
22New Certificate Programs
- Graduate Certificate
- Management
- Accounting
- Computer Information Systems
- Marketing
- Human Resource Management
- Controllership
- Taxation
- Accounting Information Systems
- Communications Technology
23New Certificate Programs
- Undergraduate Certificate
- Acquisition and Contract Management
- Introductory Accounting
- Advanced Accounting
- E-Business
- Small Business Entrepreneurship
24Legislative and Regulatory Compliance
- Loan default rates for FY 99, 98, 97
respectively were 5.6 12.1, 14.5 - Middle States post transaction six month review
successfully accomplished - Application pending for up to nine sites in North
Carolina (2-3 in 2002) - H.R. 1992, incentive payment legislation
proposed House changes would be favorable (Senate
to consider in 2002) - Sally Stroup (formerly of Apollo) nominated to
Assistant Secretary of Education for
post-secondary education
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26Academic Overview
- Chris Toe
- Strayer University Provost
27Agenda
- Student/Faculty profile
- Academic programs
- The Strayer Education experience
- What our students say about us
28Student/Faculty Profile
- Student profile
- Highly motivated and demographically diverse
average working adult student is 33 years old - Faculty
- Full-time 117 Adjunct 456
- All full-time have graduate degrees
- Significantly diverse
- Teach, advise students, develop programs and
curricula, and render professional and community
service - Subject-area expertise
29Academic Programs
- Graduate programs prepare students for
upper-level management and technical positions - Undergraduate programs prepare specialists/general
ists - Diploma programs aid early-entry into job market
- Certificate programs feed degree programs or
provide additional skills - Minors help B.S. students develop additional
expertise in a second field
30Academic Programs
- Graduate
- Master of Science
- Business Administration
- Communications Technology
- Information Systems
- Management Information Systems
- Professional Accounting
- Executive Graduate Certificate Programs
- Business Administration
- Computer Information Systems
- Professional Accounting
denotes a new program this year
31Academic Programs
- Undergraduate
- Bachelor of Science
- Accounting
- Business Administration
- Computer Information Systems
- Computer Networking
- Database Technology
- Economics
- International Business
- Internetworking Technology
- Associate in Arts
- Accounting
- Acquisition and Contract Management
- Computer Information Systems
- Computer Networking
- Database Technology
- Economics
- General Studies
- Internetworking Technology
- Marketing
denotes a new program this year
32Academic Programs
- Diploma Programs
- Accounting
- Acquisition and Contract Management
- Computer Information Systems
- Internetworking Technology
- Network Security
- Web Development
denotes a new program this year
33Academic Programs
- Minors
- Accounting Accounting Information Systems
- Business Management E-Business Human Resource
Management International Business Marketing
Small Business Management Entrepreneurship
Economics Finance - Computer Information Systems
- Networking (NT)
- Networking (Windows 2000)
- Internetworking Technology
34Academic Programs
- Undergraduate Certificates
- Accounting
- Business Administration
- Computer Information Systems
denotes a new program this year
35The Strayer Education Experience
- Time to completion
- Diploma 6 quarters
- Associates 11 quarters
- Bachelors 21 quarters
- Masters 9 quarters
36The Strayer Education Experience
- Curriculum development and the
- Curriculum Advisory Board
- Students, faculty, staff, administrators and
employers provide suggestions - Faculty committees research and develop
suggestions into programs and/or courses - Academic administrators ensure consistency with
academic standards and mission, market demand,
and availability of resources - Employers and external constituencies constitute
Advisory Board
37What Our Students Say About Us
- Decision to come to Strayer based on its
flexibility, caring attitude, scheduling,
personal attention, convenience for working
adults, and learning resources - Perception is verified by good programs and
services that match career-related needs - Professors are well-informed, knowledgable,
personally committed - in a word, prepared - Professors are accessible and helpful
- Provides hands-on, career-focused convenient
education for working adults
38What Our Students Say About Us
- Approximately 20, of total leads each quarter
come from referrals - Quarter-over-quarter continuing rates are rising
and more students are staying or returning for
additional credentials
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40Regional Operations Overview
- Jim McCoy
- Regional Director
- Southern Region
41Agenda
- Overview of Strayer Southern Region
- Two Strayer campus case studies
- Plans for North Carolina expansion
- Articulation agreements
42Overview of Southern Region
- Fredericksburg, VA
- Henrico, VA
- Chesterfield, VA
- Chesapeake, VA
- Newport News, VA
43Fredericksburg, VA Campus
- Demographics
- Established in 1992, located 40 miles south of
Washington, D.C. - Population of the Fredericksburg area has grown
57 since 1990 - Population in the area between the ages of 25 and
49 is 97,000, of which 79 do not possess a
bachelors degree
44Fredericksburg, VA Campus
- Current campus staffing model
- 16 Full-time campus administrative personnel
- 5 Full-time faculty members
- 25 Adjunct faculty members
- Major employers in the area include
- Computer Science Corporation
- Quantico Marine Base
- Capital One
45Newport News, VA Campus
- Demographics
- Began operations in Fall 2001 second campus
established in Hampton-Roads area of Virginia
located in Oyster Point business park, a rapidly
growing area comprised of government and private
industry - Newport News is home to over 151,000 residents
between the ages of 25 and 49, of which 78 do
not possess a bachelors degree
46Newport News, VA Campus
- The 21,000 sq. ft. facility includes 16
classrooms and computer labs, with the capacity
to serve 2,000 students - Initial enrollment figures are in line with
Strayers expectations for a new campus
47Newport News, VA Campus
- Current staffing model includes
- 8 Full-time administrative personnel
- 6 Adjunct faculty members
- Major employers in the area include
- Cannon
- Fort Eustus
- Langley AFB
- Newport News Shipbuilding
- Jefferson Laboratories
48Plans for North Carolina Expansion
- Consistent with growth strategy
- Favorable demographics
- 2-3 campuses planned in 2002
- Ultimately, we believe the North Carolina market
will be as large as Maryland and Virginia for
Strayer
49Articulation Agreements
- Community Colleges
- Germanna Community College
- Rappahannock Community College (22)
- Virginias vast Community College System affords
many additional opportunities for Strayer
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51Campus Operations Overview
- Kristin Jones
- Campus Manager - Henrico, VA
52Agenda
- Administrative organization
- Academic organization
- Review of key departments
- Daily campus activities
- Community relationships
53Administrative Organizational Chart
54Academic Organizational Chart
Strayer Campus
55Review of Key Departments
- Academics
- Teaching and instruction
- Course scheduling
- Academic advising
- Faculty recruitment and assignment
- Student retention efforts
- Academic curriculum
56Review of Key Departments
- Admissions
- Recruitment/registration
- Community outreach
- Student services
- Accounts receivable/payable
- Student aid programs
- Library and computer lab resources
- Facility maintenance
57Daily Campus Activities
- Daytime
- Recruitment/retention
- Collections activities
- Student use of facilities
- Daytime courses (Traditional/ONLINE)
- Supplementary facility usage
-
- Evening
- Evening courses (Traditional/ONLINE)
- Student use of facilities
58Community Relationships
- Sponsor annual scholarships to local high school
students - Develop partnerships with local businesses and
organizations - Participate in outreach events
- College fairs
- Technology fairs
- Career fairs
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60Marketing Overview
- Lysa Hlavinka
- Vice President/Marketing and
- Public Relations
61Agenda
- 2001 marketing activities
- Corporate alliance overview
- Corporate sponsorships to date
622001 Marketing Approach
- Focus on results
- Conversion rates lead to new student
cost per lead is the lowest in the
industry - Conversion time frames
- Increase campus accountability for accurate lead
sources and add passive tracking of lead sources
where possible - Implement quarterly and annual marketing plans
- Refine message and add consistency to advertising
63Direct Mail
- Generates the largest number of leads for Strayer
University, consistent with the industry - Move from saturation strategy to targeted list
strategy - Measure results and implement more of what works
64Internet
- Much heavier emphasis has been placed on the
Internet during the second half of 2001 - Significant increase in number of new students
sourced to the Internet - Expanded use of Internet marketing options
including email marketing arrangements - Tracking is easy, fast, and accurate
65Broadcast
- Maintain television strategy with slightly
revised goals - Adjust timing of radio and television
advertisements to make better use of budget and
to be more consistent with state-of-the-industry
practices
66Print
- Refine newspaper advertising strategy to include
- Major market papers
- Special sections
- Begin to test more lead-generating advertising in
newspapers (inserts)
67Continually Refine Strategy
- Conduct focus groups with current and prospective
students - Ongoing competitive analysis
68Corporate Alliances Overview
- Develop preferred educational sponsorship
arrangements with corporate, government, and
military organizations - Articulation agreements
- Provide content for ONLINE corporate universities
- Preferred placement in corporate intranet to
attract additional students - Custom development of courses and programs
- Tuition assistance programs
- Offer on-site courses
- Information and recruiting events at companies,
military bases, etc. - Sponsorship arrangements with educational
organizations - Articulation agreements to attract students
seeking to earn progressively higher degrees
(e.g. Associates to Bachelors)
69Successes to Date
- New contracts (past quarter)
- Computer Sciences Corporation
- EDS
- Navy Auditor General
- UPS
- Corporate Sponsors, over 80 companies including
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71Technology Overview
- Kevin OReagan
- Vice President and
- Chief Technology Officer
72Agenda
- Enterprise campus technology
- ONLINE technology
- Technology security
73Enterprise Technology
74Enterprise Technology Highlights
- Scalable - extremely cost effective
- New campuses
- Bandwidth very expandable
- Reliable
- High performance
- Secure
- Full support
75Enterprise Technology Providers
IBM
76Campus Technology
77Campus Technology Highlights
- Proven, cost effective, cookie-cutter model
- Custom-built labs to support educational
objectives - Standard software images for reliability
support - Enterprise standards, local support
78ONLINE Technology
- Technology supports two course content delivery
and student participation models - Synchronous (realtime)
- Asynchronous (anytime)
- Minimal technical requirements for student
- Extremely competitive with other universities
ONLINE course offerings
79 Synchronous Technology Providers
80Synchronous Technology Highlights
- Real-time
- Interactive
- Collaborative
- Dynamic
- Archive capability
- Teaching stations
- Tech support
81Asynchronous Technology Providers
82Asynchronous Highlights
- Proven technology partners
- Combination of in-house outsourced offerings
- Multiple suppliers
- Rapid scalability
- Convenience for students
- Leverage ONLINE infrastructure
- Tech support
83Technology Security
- Critical requirement
- Stringent security policy
- Security methods
- Account-ID, password
- Encryption of sensitive data
- SSL (Secure Socket Layer)
- Enterprise firewall protection
- Private IP
- Enterprise anti-virus
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85Strayer ONLINE
- J. A. Anderson, Sr.
- ONLINE Academic Dean
86Agenda
- A network of learning opportunities
- Synchronous courses
- Asynchronous courses
87A Network of Learning Opportunities
- Traditional, fixed-facility locations
- An expanding number of locations convenient to
the working adult - ONLINE synchronous courses
- Live, scheduled classes supported by individual
course web sites - ONLINE asynchronous courses
- Weekly instructional units supported by
individual course web sites
88ONLINE Synchronous Courses
- Built around scheduled, live class sessions
real-time spontaneous interaction between
instructor and students - Instructor audio broadcast
- Class chat discussion
- Breakout group chat discussion
- Final exams proctored
89ONLINE Synchronous Courses
- Each course has supporting static web pages
- Students use a single university userID/password
- Web pages provide
- Content items--lecture slides/ notes, external
links, syllabus, assignments - Communication tools-- email, announcements,
group chat rooms, discussion forums - Utilities--file upload, grade book, online testing
90ONLINE Synchronous Courses
- Students log in to a course lobby to access live
events (class) or view class archives - Students can check their PC for connectivity to
class - Classes are presented using slides, free-hand
white board, pop-up web pages, and images
projected from the desktop - Instructors communicate with audio and chat
students respond in chat - All class activities are archived
91ONLINE Asynchronous Courses
- Weekly instructional units
- Students and instructors interact asynchronously
- Final exams proctored
92ONLINE Asynchronous Courses
- Each course has supporting pages constructed into
weekly units - Supporting pages provide
- Content items--recorded lectures, graphics,
external links, syllabus, assignments, audio
supplements - Communication tools--email, announcements, group
chat rooms, discussion forums, journal - Utilities--file upload, grade book, online
testing, chat office hours
93ONLINE Asynchronous Courses
- Each weekly unit contains several activities for
students to complete or participate in - Recorded audio/graphics lecture
- Readings/ links to web resources
- Discussion board dialogue
- Quiz/ problem sets/ projects
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95Financial Overview
- Mark Brown
- Senior Vice President and
- Chief Financial Officer
96Agenda
- Q3 Financial Highlights
- The Strayer PL
- Bad Debt/DSO
- Shares Outstanding/EPS
- New Campuses
- Capital Expenditures
- Q4 and 2002 Guidance
All forward looking information is subject to
significant risks and contingencies. See Strayer
Education SEC filings for additional information.
97Financial Highlights - Third Quarter
(amounts in 000s, except per share)
- For the Three Months Ended
- September 30,
- 2000 2001 change
- Revenues 14,691 18,222 24.0
- Income from
- operations 2,191 2,744 25.2
- Operating margin 14.9 15.1
- Investment other
- income 1,227 548 (55.3)
- Fully diluted per
- share 0.14 0.14 2.3
98Financial Highlights - Nine Months
(amounts in 000s, except per share)
- For the Nine Months Ended
- September 30,
- 2000 2001 change
- Revenues 56,144 65,592 17.0
- Income from
- operations 21,047 23,465 11.5
- Operating margin 37.5 35.7
- Investment other
- income 3,241 3,407 5.1
- Fully diluted per
- share 0.96 1.10 15.6
99The Strayer PL
- Revenue
- Instructional and educational
- Selling and promotional
- General and administrative
- Investment and other income
- Income tax
100The Strayer PL
- Revenue
- Instructional and educational
- Selling and promotional
- General and administrative
- Investment and other income
- Income tax
101The Strayer PL
- Revenue
- Instructional and educational
- Selling and promotional
- General and administrative
- Investment and other income
- Income tax
- Deans
- Professors
- Academic Assistants
- Facilities
- Equipment
102The Strayer PL
- Revenue
- Instructional and educational
- Selling and promotional
- General and administrative
- Investment and other income
- Income tax
- Advertising
- Campus Managers
- Admissions
- Marketing Dept.
103The Strayer PL
- Revenue
- Instructional and educational
- Selling and promotional
- General and administrative
- Investment and other income
- Income tax
- Campus Student Services
- Bad Debt
- Corporate HQ
104The Strayer PL
- Revenue
- Instructional and educational
- Selling and promotional
- General and administrative
- Investment and other income
- Income tax
105The Strayer PL
- Revenue
- Instructional and educational
- Selling and promotional
- General and administrative
- Investment and other income
- Income tax
106Bad Debt
107DSOs
1082001 Shares Outstanding/EPS
109New Campuses
A new campus is typically profitable after 5-6
quarters of operation
2002 Impact of 3 New Campuses (amounts in
millions, except enrollment data)
Student Quarters 375 Revenue 0.4 Instructional
Staff Cost (0.8) Marketing (1.3) Facilities
and Other (1.0) Operating Loss (2.7)
1102002 Estimated Capital Expenditures
111Outlook for Q4 and FY 2002
- Q4 2001
- 0.43 to 0.45 fully diluted EPS
- FY 2001
- Upper end of 1.50-1.55 range
- FY 2002
- 108 -112 million revenue
- 34 - 35 operating margin
- 1.71 to 1.75 fully diluted EPS
112Operating Margin
- Operating Margins are expected to be lower in the
first half of 2002 vs. 2001 - Impact of 3 campuses added in 2001 which are not
yet at breakeven - Investment in management team and admissions
staff did not begin until Q2 2001 - Versus 2001, Operating Margins should improve in
the second half of the year - New 2001 campuses begin to provide lift
- Begin to leverage investment in management and
infrastructure
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114Summary
- Robert S. Silberman
- President and
- Chief Executive Officer
115Strayer Growth Strategies
- OBJECTIVE Stabilize shrinkage in mature campuses
while maintaining high academic standards - UPDATE
- Mature campus growth
- Q2 2
- Q3 4
- Q4 2
- Middle States successful reaccredidation
116Strayer Growth Strategies
- OBJECTIVE Accelerate rate of growth of new
campuses to 2-3 per year - UPDATE
- 3 campuses opened n 2001
- 2 Virginia
- 1 Maryland
- Application made to North Carolina for 2002
117Strayer Growth Strategies
- OBJECTIVE Expand ONLINE
- UPDATE
- ONLINE growth
- Q2 75
- Q3 102
- Q4 80
- Asynchronous rollout
118Strayer Growth Strategies
- OBJECTIVE Increase Corporate and Institutional
Alliances - UPDATE
- 4 additional corporations/institutions added in
Q3 - Corporate direct reimbursements have maintained
20 share of revenue, as revenue growth
accelerates
119Strayer Growth Strategies
- OBJECTIVE Continue to be a leader in serving
International students - UPDATE
- Strong growth in ONLINE participation
- Expect flat growth in F-1 student participation
120Strayer Growth Strategies
- OBJECTIVE Look selectively at potential
acquisitions - UPDATE
- Maintained internal focus during first six months
- Will be more active in latter stages of the
planning cycle
121Investment Thesis
- Strong, growing, resilient industry
- Excellent platform
- High sustainable operating margins
- No debt
- Focused on most attractive market segment
- Committed, dedicated management team
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