About this presentation

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About this presentation

• I am not an expert
• A lot to cover fast pace
• Look for key points
• Take notes ask questions
• How can I apply these ideas?
• What does this mean to my business?
• How can I make this work for me?

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One other thing

• To get the most from this session you must be
  brutally honest with yourself

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• What does it really take to run an excellent
  business?

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An excellent business or life does not result
from chance, fate, or good luck, but from a
succession of excellent days lived in pursuit of
a clear and vivid worthy purpose.
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Before I begin

• CHALLENGE

CAUTION
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He who would accomplish little must sacrifice
little he who would achieve much must sacrifice
much he who would attain highly must sacrifice
greatly. James Allen
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What isExcellenceto You?
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Individuals of Excellence?

• Leonardo Da Vinci
• Michelangelo
• Mozart
• Beethoven
• Madame Curie
• Shakespeare
• Charles Darwin
• Helen Keller

• John F. Kennedy
• Martin Luther King
• Mother Teresa
• Gandhi
• Albert Einstein
• Oprah Winfrey
• Tiger Woods
• Lance Armstrong

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Continuum of Excellence
Where do you want to be?
Unusual
Unique
Valuable
Outstanding
Superior
The Best
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Studying the lives of people who have achieved
excellence, I have consistently noted that they
have defined their vision, established their
goals, and irrespective of obstacles, committed
themselves to their achievement. The moment in
which they fixed an objective in their mind and
decided to concentrate all their energies on that
objective, they began to surmount the most
difficult odds.
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The Formula for Excellence

• Decided specifically what it is that you really
  want to achieve.

• Determine exactly what it will take to achieve
  it. (5 Ws and H)

• Focus every bit of energy and effort to achieve
  it.

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Pay the Price
Want
Price
Get / Give / Give Up
30 min cardio AM Gym 5 x 1 hour Attend aerobics
classes No food _at_ 630 PM 1500 calories per
day Join diet group Personal trainer No
cookies Read 4 diet books No butter Skip Tues.
HH Reduced wine No TV 3 nights
Lose 30 Lbs
12 Hrs / diet
5 Hrs / cookies
10 lbs
What do you want?
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A Personal Philosophyof Excellence

• You must define in your own words what
  excellence means to you and how you will pursue
  it and measure it in your own life and in
  your business.

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It all starts with

• Values

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What are some of your organizations corporate
values?

• What are your top three personal core values?

WS - Score
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The foundation of excellenceis built on.

• Integrity

But what does it mean? Here is my definition
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What you are speaks so loudly, that I cannot hear
what you say.
People will judge you by your actions not by
your intentions.
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THE THREE WATCHWORDS OF EXCELLENCE
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The man who succeeds above his fellows is the
one who clearly discerns his object and towards
that object he habitually directs his powers.
Even genius itself is but fine observation
strengthened by fixity of purpose.
Edward G. Bulwer-Lynton
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FOCUS
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• You must clearly define what excellence is to you
  and your own set of Excellence goals
• Your definition must be values based.
• You must have a specific and detailed plan to
  achieve your goals.
• You must be incredibly curious about what it will
  take to achieve your goals.
• You must FOCUS intently every single day on
  achieving your excellence goals.

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Microsoft

• Total World Domination
• The Top 5
• Bet the Company
• Require Failure
• Managers are Qualified
• Perform, Perform, Perform
• Shrimps vs. Weenies
• Stop the Insanity

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Charlie Trotter

• Hire Only the Best
• Teamwork
• Communication
• Highest Standards
• Innovation
• Truly Delight Customers

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Lessons in Excellence

• The Key Ingredient isPassion.
• Examine Your Values (rather than everyone elses)
• Do What Fulfills You
• Know What The Hell You Want Your Company To Be
  (and tell everyone)
• Think Big (because there is always room at the
  top)

Tom Peters
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• Focus on the Success of the Client
• Do Excellent Work
• Make a Difference
• Have Fun
• Make Money

Just named the number one fastest growing
female-owned company and the 14th fastest growing
company in the state of Florida.
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What must you focus on in your company to be
truly excellent ?

• What are the top 3-5 key success factors for
  being excellent in your business

WS
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If one advances confidently in the direction of
his dreams, and endeavors to live the life he has
imagined, he will meet with success unexpected in
common hours. Henry David Thoreau
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DISCIPLINE
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What you do today, will determine who you will be
tomorrow.
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• You must have the discipline to keep focused on
  your goals regardless of setbacks and
  difficulties.
• You must have the discipline to say NO
• You must have the self-discipline to make
  excellence a lifelong habit.
• You must have the discipline to pursue excellence
  even when those around you may not want you to.

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What must you start doing or stop doing - to
be truly excellent ?
WS
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You cannot build a reputation on what you are
going to do.
Henry Ford
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ACTION
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• You cant just talk about excellence you must
  live it.
• If you want to achieve more than others you
  have to work harder and longer there is no
  reward without effort.
• The work of excellence is measured in years and
  decades not days and weeks.

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What must you do every day to take more action
towards achieving excellence?

• List three specific action steps, that if you
  implemented them right away, would have a
  dramatic positive impact on your business or life

WS
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Summary

• Define clearly, specifically, honestly the
  level of excellence you truly want to attain.
• Determine the necessary costs in time, money,
  effort, people, resources that you must pay to
  achieve that success.
• Apply massive action and stay persistent in
  your effort to achieve your goals.

Focus Discipline Action
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If the first key is FOCUS

• Leadership
• Management
• Self-Leadership

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Survey of

• 200 Fortune 1,000 CEOs
• 170 presidents or CEOs from the Inc. 500
• 88 leaders of not-for-profit organizations
• 117 deans of major universities
• Characteristics of top leaders

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Do the Right Things Right

• Live with Integrity Lead by Example
• Develop a Winning Strategy or Big Idea
• Build a Great Management Team
• Inspire Employees to Achieve Greatness
• Create a Flexible, Responsive Organization
• Tie it all Together with Reinforcing
• Management and Compensation Systems

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Six year study10,000,000 customers3,000,000
Employees200,000 Managers / Leaders300,000
Business Units700 Companies
Worldwide Gallup Poll
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To be great you must

• Identify Your Strengths
• Right People in the Right Jobs
• Great Managers
• Engaged Employees
• Engaged Customers
• Sustainable Growth
• Real Increase in Profit / Stock

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Essence of Excellence
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During the past 10 years we have worked with more
than 280 organizations worldwide delivering
training and consulting.When you boil it all
down, several patterns emerges and repeat again
and again and again.
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5 Ways to Run or Ruin a Great Company

• Vision
• Culture of Urgency
• Open Honest Communication (CCCT)
• Only the Best People
• Focus on the Customer

John Spence
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Elements of a High Performance Team

• D
• M
• C
• C
• M
• D

irection - vivid, compelling, shared vision
easurment - clear, quantifiable objectives
ompetence - right people on the bus
ommunication - open, honest, robust
utual Accountability
iscipline - all of this, everybody, all the time
John Spence
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Most Common Obstacles To Happiness and Success

• No clear life direction
• Fear Failure / Change
• Unrealistic expectations
• Inability to delay gratification
• Negative peer group
• Unwilling to commit
• Lack of discipline / persistence

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The most important slide of the day
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YOU BECOME WHAT YOU FOCUS ON AND SIMILAR TO THE
PEOPLE YOU SPEND TIME WITH
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Focus Discipline Action

• The greater danger for most of us is not that
  our aim is too high and we miss it, but that it
  is too low and we reach it.
• Michelangelo

Thank You