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Benefits Administration Guidelines

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Title: Benefits Administration Guidelines


1
DEPARTMENT OF EDUCATION DIVISION OF HUMAN
RESOURCES
2
Benefits Administration Guidelines
  • The Government of the United States Virgin
    Islands
  • Health Insurance Program

3
Review of Points
  • 1. Introduction
  • 2. Overview of Fundamental Polices
  • I - Legislative Compliance
  • II- Participation in Non-Contributory Benefits
  • III Annual Enrollment Period

4
INTRODUCTION
  • The Health Insurance Program for Government
    Employees, Retirees and their Dependents, is
    administered by the Health Insurance Office,
    under the Division of Personnel. Included in the
    program are the employees and dependents of the
    Virgin Islands Port Authority and the University
    of the Virgin Islands.
  • In order to ensure consistency, and maintain
    accountability in the administration of the group
    program., the following policies and procedures
    were implemented effective October1, 2001. For
    additional information regarding the Government
    of the US Virgin Islands Health Insurance
    Program, you may contact the Health Insurance
    Office at 714-5000.

5
Enrollment Criteria Eligibility
  • I -Current Employees Retirees-Basic Life
  • II - Current Employees Retirees -Dependent Life
  • III- Current Employees Retirees-Supplement Life
  • IV- Current Employees Retirees-Medical and
    Dental
  • V - Newly Hired Employees
  • VI New Retires

6
Summary of Benefits
  • I Medical Coverage
  • II Dental Coverage
  • III Life Coverage

7
Overview of Fundamental Policies
  • I. Legislative Compliance
  • In accordance with the Virgin Islands Code Title
    3, Section 634. Subsection A, all full-time
    employees will be required to enroll for medical
    coverage unless they can provide proof of medical
    coverage via another source.

8
Participation in Non-Contributory Benefits
  • All full time employees are eligible to receive a
    10,000 non-contributory basic life and
    accidental death and dismemberment benefit,
    whether or not they enroll for health benefits. A
    completed enrollment form must be forwarded to
    the Health Insurance Office appropriately signed
    and dated, indicating a designated beneficiary.

9
Annual Enrollment Period
  • Employees and retirees will be allowed to enroll
    or make changes to any line of coverage only
    during annual enrollment periods, unless a
    qualifying event occurs before such time.
    Qualifying events include, but are not limited to
    births adoptions, change in dependents age,
    marriage, divorce death

10
Annual Enrollment Period-cont.
  • Qualifying events include, but are not limited to
    births adoptions, change in dependents age,
    marriage, divorce, death or similar occurrence.

11
Specifics of Fundamental Policies
  • 1. An employee refusing medical coverage must
    present proof of coverage via another source.
  • 2. An employee or retiree who did not enroll for
    medical insurance when first eligible, will be
    allowed to do so only during an annual enrollment
    period, unless a qualifying event occurs before
    the annual enrollment period

12
Specifics of Fundamental Policies
  • 3. An employee or retiree who does not wish to
    enroll for medical insurance is eligible to
    enroll for basic life insurance and supplemental
    life when first eligible or during the annual
    enrollment period, and dependent life insurance
    when first eligible, at annual enrollment or when
    a qualifying event occurs.

13
Specifics of Fundamental Policies
  • 4. An employee or retiree electing life insurance
    benefits only must submit a completed enrollment
    form indicating a designated beneficiary. Current
    employees and retirees who have not submitted a
    completed form previously, may do so during an
    annual enrollment period.

14
Specifics of Fundamental Policies
  • 5. During annual enrollment periods, an employee
    or retiree currently enrolled may elect to
    increase supplemental life insurance amounts in
    increments of 5,000 without evidence of
    insurability, or with evidence of insurability
    increase their life insurance coverage to any
    amount. When first eligible, an employee may
    elect supplemental life insurance coverage in any
    amount without evidence of insurability.

15
Specifics of Fundamental Policies
  • 6. During annual enrollment periods, an employee
    or retiree not currently enrolled may elect
    dependent life insurance for a spouse or children
    with evidence of insurability. When first
    eligible an employee may elect dependent life
    insurance coverage without evidence of
    insurability.

16
Special Policy Note
  • Only one parent is allowed to cover dependent
    children for dependent life insurance, as only
    one (1) dependent life benefit is applicable and
    payable per child.

17
Enrollment Criteria Eligibility
  • I. Current Employee and Retiree (Basic Life
    Accidental Death Dismemberment Insurance
  • During annual enrollment periods, no action is
    necessary for employees and retirees who are
    enrolled for basic life and accidental death and
    dismemberment insurance to continue coverage for
    this benefit. Current employees and retirees not
    enrolled for basic life and accidental death and
    dismemberment insurance, will be allowed to
    enroll for these benefits during annual
    enrollment periods.

18
Enrollment Criteria Eligibility
  • I. Current Employee and Retiree (Basic Life
    Accidental Death Dismemberment Insurance
  • Current employees and retirees not enrolled for
    basic life and accidental death and dismemberment
    insurance, will be allowed to enroll for these
    benefits during annual enrollment periods.

19
Enrollment Criteria Eligibility
  • I. Current Employee and Retiree (Basic Life
    Accidental Death Dismemberment Insurance
  • Current employees and retirees not enrolled for
    basic life and accidental death and dismemberment
    insurance, will be allowed to enroll for these
    benefits during annual enrollment periods.

20
Enrollment Criteria Eligibility
  • II. Current Employees and retirees( Dependent
    Life Insurance)
  • During annual enrollment periods, no action is
    necessary for employees and retirees who are
    enrolled for dependent life insurance to continue
    coverage for this benefit. Employees and retirees
    not enrolled for dependent life insurance will be
    allowed to enroll for these benefits during
    annual enrollment periods, with evidence of
    insurability.

21
Enrollment Criteria Eligibility
  • III. Current Employees and retirees( Dependent
    Life Insurance)
  • During the enrollment periods, no action is
    necessary for employees and retirees to maintain
    their current supplemental life insurance amount
    . . To newly elect or increase the current
    benefit amount in more than 5,000 increments,
    during annual enrollment periods, employees and
    retirees must submit evidence of insurability.

22
Enrollment Criteria Eligibility
  • IV. Current Employees and Retirees (Medical and
    Dental)
  • During annual enrollment periods, no action is
    necessary for employees and retirees to maintain
    their current medial and dental insurance
    selections. During this time, employees and
    retires may enroll, cancel or make changes to
    their medical and dental selections.

23
Enrollment Criteria Eligibility
  • V. Newly Hired Employees
  • Newly hired employees will be immediately
    eligible for coverage. Within 30 days of becoming
    eligible for coverage, new employees may elect
    medical and dental, and supplemental life in any
    amount, and / or dependent life insurance. After
    such time, these employees will be regarded as
    current employees, and the criteria outlined in
    items I, II, III and IV will apply.

24
Enrollment Criteria Eligibility
  • New Retirees
  • Newly eligible retirees will be immediately
    eligible to continue or cancel current and/ or
    newly applicable benefits. Within 30 days of the
    retirement effective date, an updated enrollment
    form must be completed, without which, any
    previously selected and /or newly applicable
    benefits will take effect. Thereafter, these
    retirees will be regarded as current retirees,
    and the criteria outlined in items I II III and
    IV above will apply.

25
Summary of Benefits(Refer to Benefit Booklets
for more Details)
  • I. Medical Effective 10/1/01
  • In Network Out of Network
  • Deductible - Individual 50 250
  • Family 100 500
  • Out of Pocket Maximum
  • Individual 1,500 3,000
  • Family 3,000 6,000
  • Preventative Care Office Visits
  • 100 after co pay See Benefits Booklet
  • Other Covered Expenses
  • 80 after co-pay 60

26
II. Dental (Effective 10/1/01)
  • Deductible Individual 25/ Family -100
  • Annual Maximum 1,000
  • Orthodontia Lifetime Maximum 1000 (for Dependent
    Children to age 19)
  • Reimbursement level based on fee schedule (flat
    dollars amounts, no percentage levels used)

27
III Life, ADD, Supplemental Dependent Life
(Effective 7/1/02
  • Basic Life Employees 10,000
  • Accidental Death Dismemberment 10,000
  • Supplemental Life Employees
  • Plan A 1,2,3, or 4 times salary rounded up to the
    next higher 1,000 to a maximum of 400,000

28
III Life, ADD, Supplemental Dependent Life
(Effective 7/1/02
  • Plan B 5000, 10,000, 15,000, 25,000, 50,000
    or 75,000
  • Basic Life Retirees 5,000
  • Supplemental Life Retirees 5,000, 10,000,
    15,000,
    20,000, 25,000, 30,000, 50,000 or 75,000
  • Dependent Life Spouse -5,000
  • Child -
    2,000

29
6. Highlights of Life Insurance Plan
  • Effective July 1,2002, MetLife will be the life
    insurance carrier. An enhanced supplemental life
    benefit will be offered. In addition to the
    current benefits, options are available to
    purchase supplemental life insurance based on a
    multiple of basic salary. This affords
    participants the opportunity to increase their
    current supplemental life benefit. The enhanced
    supplemental life benefit also increases the
    maximum supplemental life benefit from 75,000 to
    400, 000.

30
Highlights of Life Plan- cont.
  • Employees currently enrolled for supplemental
    life may choose to continue such benefits of
    transfer coverage as follows without evidence of
    insurability
  • Plan B Plan A
  • 5000,10,000 or 50,000 1 times salary to next
    higher 1,000
  • 25,000 - 2 times
    salary to next higher 1,000
  • 50,000 - 3 times salary to
    next higher 1,000
  • 75,000 - 4 times salary to next
    higher 1,000
  • Any increases in excess of the established
    parameters, or in excess of 5,000, will require
    evidence of insurability.

31
Highlights of Life Plan- cont.
  • Example- To determine supplemental life benefit
    amount Jane Doe has a 75,000 supplemental life
    benefit. Jane wishes to increase her current
    benefit. She is thinking of transferring to 4
    times her salary, which is currently 15,000. At
    4 times her salary her salary her supplemental
    life benefit would be 60,000., which turns out
    to be less than her current 75,000 supplemental
    life benefit. In Jamess case, it would be more
    beneficial for her to maintain plan B, than to
    transfer to plan A.

32
Special Life Plan Notesto Remember
  • Participants are allowed to elect supplemental
    life benefits based on Plan A or B, an transfer
    from Plan B (current options) to Plan A (new
    options).
  • Be sure that employee would receive a greater
    benefit by transferring to a multiple of their
    salary, if that is their desire.
  • No evidence of insurability will be required even
    though transferring from plan B to A will result
    in increasing the supplemental life insurance
    benefit by more than 5,000.

33
7. PAYROLL DEDUCTION
  • Effective October 1, 2002. Payroll deductions for
    supplemental life will be shown as a separate
    deduction from the health (medical and dental)
    deduction. The single flat rate based on the
    benefit amount chosen is no longer available to
    our group policy. The deduction for supplemental
    life will now be based on the employees age, and
    the supplemental life benefit amount chosen.
  • The impact of these age-banded rates is that the
    younger population would pay significantly less
    for the benefit amount currently in effect, or
    slightly less of the same for an increased
    supplemental life benefit. Similarly, the
    deduction for dependent life will be shown a a
    separate deduction , and based on the age of the
    dependent spouse. The deduction for dependent
    life for children will remain at a flat amount.

34
Payroll Deduction- cont.
  • Example To determine supplemental life payroll
    deduction Jane Doe has a 50,000 supplemental
    life benefit for which he currently pays 9.27.
    Jan wishes to increase his supplemental life
    benefit by transferring to plan A. Based on the
    established parameters to transfer coverage. Jan
    is eligible to receive 3 times his alary without
    completing the evidence of insurability form. (To
    increase to 4 times his salary, Jan would need to
    complete the evidence of insurability form). His
    current salary is 30,000, and he is currently 34
    years old, but he will be 35 by October 1, 2002.
    At 3 times his salary, Jan is eligible to
    purchase 90,000. Jans payroll deduction for
    supplemental life is

35
Payroll Deduction- cont.
  • Jans payroll deduction for supplemental life
    is

36
Determining Supplemental Life Payroll Deduction
(cont.)
  • Using the chart
  • Age 35-39 at 30,000 (since 30 x 3 is 90) 1.935
    x 3 5.805
  • Or
  • Age 35-39 at 45,000 (since 45 x 2 is 90) 2.903
    x 2 5.806
  • (there may be slight differential in calculations
    due to rounding of decimals)
  • Notes
  • The bi-weekly deduction based on age is reflected
    on the payroll deduction worksheet. Be sure to
    use the age of employee as of the date when the
    deduction would take effect, not the date that
    the form is completed. (for 2002 annual
    enrollment, the effective date is 10/1/02).

37
Payroll Deduction-(cont.)
  • Even if no change is made to the supplemental
    life benefit amount currently in effect, there
    will be a change in the payroll deduction. In
    most cases, there will be a reduction in the
    deduction amount however, in some instances
    there may be increases. Please refer to the
    payroll deduction worksheet to determine the new
    amount.
  • If as a result of the age-banded rates, an
    unacceptable payroll deduction is effected, the
    participant has two (2) months of four (4) pay
    periods from the deduction start date, to notify
    the Health Insurance Office to adjustment the
    deduction. If this timeframe expires and the
    participant has not contacted the Health
    Insurance Office, the deduction will continue
    until the next annual enrollment period.

38
General Information
  • Eligible Employees
  • An employee must consistently work 40 hours a
    week in order to be eligible to participate in
    the health insurance program. This includes
    full-time regular employees, temporary and
    provisional employees.
  • Eligible Dependents
  • Eligible dependents include spouses, natural or
    adopted children under age 19 and children over
    age 10, but under age 25 who are full-time
    students. Siblings and parents are not
    considered eligible dependents. Proof of
    legitimate dependency will be required at time of
    enrollment.
  • Beneficiaries
  • A beneficiary is someone appointed to receive the
    proceeds of a life insurance benefit upon death.
    It is advisable not to appoint minor children
    instead appoint a legal guardian in trust for
    minor children. A beneficiary can be changed at
    any time.

39
General Information- cont.
  • Changes
  • An updated enrollment form is needed when the
    following changes occur
  • Name change (attached supporting documents)
  • Address change
  • Beneficiary change
  • Dependent status change (attached supporting
    documents)
  • Benefit Selection change (at annual enrollment,
    unless a qualifying event occurs).

40
General Information-contQualifying Events
  • These are life-changing events such as births,
    adoptions, marriage, divorces, death, changes in
    employment, retirement, or loss of coverage. When
    these events occur, participants and / of
    dependents have a 30-day window of opportunity to
    enroll for benefits, for which they or their
    dependents become eligible as a result of the
    event.

41
General Information-cont.
  • Coverage Effective Date
  • Coverage is effective the first of the month
    following a qualifying event, except in case of
    newborns, where coverage is effective on the date
    of birth.
  • Note To facilitate internal processing,
    enrollments received from the 1st through the 6th
    of the month will be processed to take effect the
    1st of the following month. Enrollments received
    from the 7th through the end of the same month
    will be processed to take effect the 1st of the
    month following the next month.
  • Coverage Termination Date
  • Coverage terminates on the last day of the month,
    following a qualifying event, or the employees
    separation date.

42
General Information-cont.
  • Conversion Rights
  • After separation, an employee is eligible to
    convert their group policy to an individual
    policy. There is a 30-day window of opportunity,
    within which the employee must submit their
    notice of conversion to the Insurance Company.
    After such time, they are no longer eligible to
    exercise their conversion right.
  • Payroll Deduction Start Date
  • Deductions will commence on the 2nd pay period of
    the month following the effective date of
    coverage.
  • Payroll Deduction Stop Date
  • Deduction will cease on the 1st pay period of the
    month following the termination date of coverage.

43
General Information-cont.
  • Premium Payments and Refunds
  • In some instances, additional premium payments
    may become due as a result of a qualifying event.
    At such time, the participant and /or dependent
    will be required to make such payment in order to
    effect coverage. If a refund becomes due as the
    result of a qualifying event, the Health
    Insurance Office will process the same
    accordingly.
  • Note During annual enrollments, if there are
    unavoidable delays in processing enrollment
    information timely to meet the effective or
    termination date, participants will not be
    required to remit additional premiums to effect
    coverage, nor will they be given refunds for
    overpayments.

44
General Information-cont.
  • Leave Without Pay
  • During an unpaid leave, employees participating
    in the health insurance program are required to
    remit premiums for missed health insurance
    payroll deductions. These payments in the form
    of money orders, should be payable to the Health
    Insurance Fund. Failure to remit premiums will
    result in termination of benefits.

45
General Information-cont.
  • Procedures for Retiring
  • When an employee, who is covered under the health
    insurance program, is planning to retire, the
    Health Insurance Office must be notified. A new
    enrollment form must be completed indicating
    their retirement date, and the benefits and
    deductions applicable to retirees will take
    effect on the first of the month following the
    retirement date.
  • Note Retirement is a qualifying event for
    covered participants.

46
General Information-cont.
  • Retirement Benefits
  • At retirement, basic life insurance is reduced to
    5,000, and accidental death and dismemberment is
    not available. The maximum amount of
    supplemental life benefits available to retirees
    is 75,000. The medical and dental remain the
    same
  • Note An employee who is enrolled in Plan A
    (multiple of salary) for the supplemental life
    insurance, will be entitled to the Plan B (flat
    amount) equivalent at retirement.

47
General Information-cont.
  • Death Benefits
  • Upon death, the designated beneficiary will be
    eligible to receive the life insurance proceeds
    of the participant. For dependent life
    benefits, the beneficiary is the employee. Life
    insurance benefits are payable by the contracted
    Insurance Company through the Health Insurance
    Office.

48
Q When may I enroll for Coverage?
  • A You may enroll for coverage within 30 days of
    your date of hire, or during an annual enrollment
    period. If you are not currently enrolled for
    coverage, you may be eligible to enroll for
    coverage during the next annual enrollment period.

49
Frequently Asked Questions
  • Q Once I have enrolled, may I cancel my coverage
    at any time?
  • In accordance with the Virgin Islands Code, all
    Government employees must have medical coverage,
    either through the Governments Plan or via
    another source. As an active employee, you may
    cancel your coverage at any time, if a qualifying
    event occurs, which makes you eligible to
    received coverage elsewhere.

50
Frequently Asked Questions-cont.
  • When may I add my dependents to my coverage?
  • You may add your dependents to your coverage
    within 30 days of you or them becoming eligible
    for coverage ( at employment of as qualifying
    events occur). You will need to submit documents
    of proof ( such as birth certificates, court
    documents, marriage certificates, etc.) If they
    are not added at that time, you may add them
    during an annual enrollment period. Evidence of
    insurability will be required for dependent life
    insurance.

51
Frequently Asked Questions-cont.
  • Can I cover all children who live with me?
  • You may only cover those children who are your
    natural children ( including step children or
    legally adopted). To cover any other children
    under your health insurance, you must present a
    document showing court appointed guardianship.

52
Frequently Asked Questions-cont.
  • Can I drop my dependents from my coverage at any
    time?
  • You may drop your dependents from your coverage
    at annual enrollment, or at any time if a
    qualifying event occurs. You will need to provide
    proof of the qualifying event in order to cancel
    coverage.

53
Frequently Asked Questions-cont.
  • Do I need to enroll for this coverage if I have
    coverage elsewhere?
  • If you have coverage elsewhere, or as a dependent
    under this plan, you may or may not elect to
    enroll for medical coverage. If you elect not to
    enroll for basic, supplemental, and dependent
    life insurance.

54
Frequently Asked Questions-cont.
  • Can I be covered under this plan if I lose my
    other coverage?
  • Losing your coverage is regarded as a qualifying
    event. As such, you will have 30 days from the
    date you lose coverage to enroll within that
    time, you may enroll for coverage during the next
    annual enrollment period.

55
Frequently Asked Questions-cont.
  • If I no longer work for the Government, can I
    continue my health coverage?
  • You may convert from group policy to an
    individual policy administered directly between
    you and the Insurance Company. You will have to
    submit your conversion application within 30 days
    of your separation.

56
II. Regarding Life Coverage
  • Can I enroll for Supplemental Life benefits
    without taking health coverage?
  • As an employee, you are eligible to enroll for
    Life insurance, including supplemental life,
    without enrolling for health coverage. If you do
    not enroll when you are first eligible, you may
    enroll at the annual enrollment, at which time,
    you may be required to provided evidence of
    insurability for supplemental life insurance
    benefits.

57
II. Regarding Life Coverage
  • If I am enrolled for supplemental life benefits,
    when can I increase my benefit amount.
  • You may increase your supplemental life benefit
    amount at annual enrollment only. Evidence of
    insurability will be required for increases in
    excess of 5,000.

58
Regarding Life Coverage-cont.
  • If I am participating in Plan A (multiple of
    salary) for supplemental life and I receive a
    salary increase, will I need to complete the
    evidence of insurability form to receive an
    increased benefit?
  • As long as you are maintaining your current
    benefit selection, you will not need to complete
    the evidence of insurability form to receive an
    increased benefit. You will only need to complete
    an enrollment form indicating your new salary
    amount in order to start the new deduction. The
    form must be completed within 30 days of the
    effective date of the increase.

59
Regarding Life Coverage-cont.
  • If I am participating in Plan B (flat amount),
    when may I increase my supplemental life benefit
    by transferring to Plan A (multiple of salary)?
  • You may transfer to Plan A if you were at the
    maximum benefit amount for Plan B, and you
    receive a salary increase, which would result in
    an increased supplemental life benefit in you
    transferred to Plan A. You will need to complete
    an enrollment form indicating your transfer and
    new salary amount in order to start the new
    deduction. The form must be completed within 30
    days of the effective date of the increase. You
    may also transfer at annual enrollment.

60
Regarding Life Coverage-cont.
  • Can I continue my supplemental life coverage if I
    no longer work for the Government?
  • You may continue your supplemental and dependent
    life coverage directly with the Insurance
    Company, if you no longer work for the Government.

61
Review of Points Covered
  • 1. Introduction
  • 2. Overview of Fundamental Polices
  • I - Legislative Compliance
  • II- Participation in Non-Contributory Benefits
  • III Annual Enrollment Period
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