CAST

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CAST

• Hawaii Tourism Authority
• Secrets for Growth
• Operations 101

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Communicate
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• Clearly
• With client or vendor prior
• With main contact on site
• Clearly with staff and volunteers
• Detail
• You cannot ask too many questions
• Know your budget
• Often
• Death by meetings

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CommunicateAnticipate vs. Assume
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• Know your venue
• The wind you cannot control. You can adjust the
  sail.
• Look Ahead
• Document (yes, another document)

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CommunicateAnticipate vs. AssumeService
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• Acknowledge
• Your Humble Servant
• Limits

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• When you can do the common things of life in an
  uncommon way, you will command the attention of
  the world. George Washington Carver
• Never be ashamed to admit you were wrong. Youre
  only saying that youre wiser today than you were
  yesterday. Dave Gilpin

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CommunicateAnticipate vs. AssumeServiceTrain
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CAST
Mahalo!!
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