Quality Facilitator Training

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Quality Facilitator Training Day 3
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Welcome

• Review Plus Delta
• Review Parking Lot
• Lunch
• Recap Light Bulb Learning from Yesterday

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Review PDSA Where are we and where we are going.
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Plan Continuous Improvement
Define the System
Standardize Improvement
ACT
Assess Current Situation
PLAN
STUDY
Study the Results
DO
Analyze Causes
Try Out Improvement Theory
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Improvement Theory

• Based on the problems identified in the relations
  diagram, what could be done to improve the
  process?
• Example on page 100 of KK workbook

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Improvement Theory ExampleFor The 2nd Grade
Writing Team

• If Students,
• 1.) Use their dictionaries during writing
  session, and
• 2.) Have better understanding of main idea and
  details,
• Then they will have fewer errors on their writing
  assignments

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Try It Out- Improvement Theory

• With a partner write your improvement theory
  (use the Practice Writing An Improvement Theory
  handout in your 3-ring binder.
• The improvement theory should be based on the
  root cause identified from the relations diagram
  you just completed with your partner.
• Use an if then statement

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Tool Presentations
Lotus Diagram Frances Willard Force Field Sue
and Misty Systematic Diagram Angie and Leah
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Plan Continuous Improvement
Define the System
Standardize Improvement
ACT
Assess Current Situation
PLAN
STUDY
Study the Results
DO
Analyze Causes
Try Out Improvement Theory
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Now What?

• At this point, we have learned and used all of
  the key quality tools that are used in a complete
  PDSA cycle
• Once the action plan has been written defining
  how the improvement theory will be carried out,
  the team will carry out the plan
• And now, a summary on completing PDSA..

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• Study The Results
• Improvements to the system were tried
• Collect new data and compare with the original
  baseline data (measures)
• Verify positive results

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Tool PresentationsStudy the Results

• Scatter Diagram Amy, Alicia, Michele, Laura
• Histogram Amy, Angelique

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• ACT
• Make final adjustments to the new process
• Standardize the new process (update flow chart)
• Communicate with all stakeholders

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Future PDSA Assistance

• (more detail) PDSA Team Assistance Guide
• Online help, sample tools, examples, step by step
• (less detail) Short Form PDSA
• Key tools outlined in the process
• (no detail) Blank PDSA form
• PDSA structure

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Tool Presentations

• Is/Is Not Matrix Christine and Cindy
• Quality Quadrant Kim and Patricia
• Radar Arlene and Bernie
• World Café Melisa and Mike

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Classroom Connection

• The classroom is viewed as a system.
• There are seven components to the system.
• Aim
• Supply
• Input
• Process
• Output
• Customers
• Feedback
• (See diagram in notebook under classroom
  connection)

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The Classroom as a System

• It is the teachers job to mange the components
  of the classroom system to assure optimal growth.
• The system includes all people and everything
  that contributes to the process and product of
  education.
• Both positive and negative contributions can be
  valuable.
• All customers should have input and feel they are
  a part of the improvement process.

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Gage Student Enthusiasm Toward Learning

• By recording the individual student data on a
  Scatter Matrix form.
• This gives the teacher an accurate indication of
  students attitudes at the beginning of the year.
• This can be used as baseline date to show the
  current situation.
• Through the year it can be compared to other data
  to verify improvement.
• (See sample scatter diagrams in your notebook
  under classroom connections)

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Key Components in Setting Up the System

• The teacher defines the system. Share the
  curriculum aim with students and parents.
• Explain the process of striving toward in aim.
• Develop Keys to Success with students.
• State Keys to Success with a positive
  connotation.
• Refer to the Keys to Success throughout year as a
  positive reminder of discipline.
• Post the system diagram, the aim, and the Keys to
  Success.

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Developing Keys to Success

• Step 1 Class Discussion
• Ask Why do you attend school?
• Tool Brainstorming
• (See Process in your notebook)

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Step 2 Summarizing the Discussion

• Students summarize the brainstorming.
• Tool Affinity (If needed)
• Students develop a statement-
• An example might be
• We attend school so we can gain knowledge ensure
  an appropriate educational experience.

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Sharing Needs for Success

• Students will brainstorm individually,
• What will it take to ensure success in the
  classroom?
• Share in small groups.
• Generate a group list that will eventually be
  shared with the whole class.

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Prioritizing Ideas

• New Tool Priority Matrix
• Steps for Using the Priority Matrix
• (Please turn to priority matrix in your notebook,
  it is in the classroom connection section.)
• Lets Practice
• Choose 8 key components in the classroom- and
  prioritize them using the Priority Matrix.

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Goals and ObjectivesThe Next Step
Keys to Success
Aim
Objectives
Goals
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Goals and ObjectivesThe Next Step

• Goals must be
• Conceivable
• Achievable
• Believable
• Controllable
• Measurable
• Desirable
• The goal must be supportive of the classroom aim.

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Objectives

• The students plan of how they will accomplish
  their goal.
• The objective must be aligned to the goal and the
  aim of the classroom.

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Lets Review
Keys to Success
Aim
Objectives
Goals
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In Summary

• The student needs to understand the system by
  being part of the process.
• Students and teacher create the keys together
• The classroom is our classroom.
• The utensil we use belong to all of us.
• It is important that students feel they are part
  of the system.
• Use the Keys of Success to support the goals and
  objectives of students and teacher.
• Display goals so students can see them daily.

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Let Finish Up!

• Questions
• Parking Lot
• Plus/Delta