Level Platforms Best Practices Using Managed Workplace

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Level PlatformsBest Practices Using Managed
Workplace

• Charles Payne
• August 12 13, 2008

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Agenda

• Working with Templates
• Setting up Monitoring Using Service Groups
• Monitoring Web sites
• Site Groups - Managing Assets
• Creating a Custom Report and Delivery Schedule
• Patch Management
• Automating Tasks Using Scripts

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Templates

• Monitor/Alert
• Building blocks to monitoring
• Templates
• A collection of monitors
• Different Monitors use different technologies
  such as WMI, SNMP or Syslog
• Used to Apply pre-defined monitoring to service
  groups

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Using Templates

• Importing Templates
• Windows Templates (WMI)
• Windows Server Microsoft 2003 Server, Microsoft
  2000 server, Microsoft SBS 2003 Premium and
  Standard Edition
• Windows Workstation Vista, XP SP2, 2000 Pro
• Hardware Templates (SNMP)
• Cisco Template
• HP Proliant Servers
• SNMP Linux
• Lexmark Printers
• The Monitor Tab

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The Template Library

• From the Partner Extranet
• Technical Section Templates
• List of Templates
• What is being Monitored
• Share Your Templates
• Search Templates

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Demonstration

• Importing Templates and Verifying the Monitor Tab

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Service Groups

• Service Groups
• Crosses Geographical Location
• Use for Service Definition and Monitoring
• Apply Template to Service Groups

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Applying Templates To Service Groups

• Applying a Template to a Service Group

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Demonstration

• Creating Service Groups
• Applying Templates to Service Groups

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Website Monitoring and Alert Rules
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Website Monitoring
Availability
Ensure the web site can be viewed from the
Onsite Manager server.
Performance
Content Search
Onsite Manager
Web Server
Alerts
Service Center
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Online Data Monitoring Web Site
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Demonstration

• Creating a Website Monitor and Alert Rule

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Site Groups

• Site Groups
• Geographical location
• Used for assets inventory
• Used for reports
• Identifies alert information

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Demonstration

• Creating a Site Groups

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Patch Management

• Best Practices Configuring Patch Management
• Initial Setup
• Windows Update Agent LPI Groups
• WSUS Approval Groups
• The Patch Approval Process

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Initial Setup

• Patch Management Wizard

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Initial SetupWindows Update Agent Policy

• Windows Update Agents
• Configures the Client Device for Patch
  Management

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Initial SetupWindows Update Agent Policycont

• Apply Group of Devices to Agent
• Device Should be Part of Only One Group
• Only Applied to WMI Enabled Devices
• Once a Device is added to an Agent it is being
  Patch Managed

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Initial SetupApproval Groups

• Not the same type of groups as Service or Site
  groups
• Devices first placed in the unassigned group
• A Device will always belong to two groups
  All Computers and a Custom Group You Create

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Initial SetupSynchronization Options

• Select the Products and Classifications to
  Update
• Select the Languages of Patches and if they will
  be Installed Locally

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Initial SetupAutomatic Approval Options

• Select which Classification of patches will be
  automatically approved for installation
• How Revisions of patches are approved
• Patching the WSUS application

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Initial SetupSynchronize

• Select the Synchronize Now Button

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Patch Management Settings

• Synchronization Options
• Auto Approval Options
• Windows Update Agent Policies
• Approval Groups

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Demonstration

• Configuring Patch Management

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Scripting

• Using a Script from the Library
• Scheduling a Job
• Selecting Devices
• Verifying the Script Ran

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Using a Script from the Script Library

• Selecting the Script

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Scheduling a Job

• Uses Scheduled Tasks in Windows
• Create Reoccurring Jobs

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Selecting Devices

• Script is Copied to Devices
• Scheduled Task is Created
• Script Executes

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Verifying the Script Ran

• Script Monitoring Template
• Scheduled Tasks on Device
• Jobs Tab in Service Center

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Demonstration

• Importing a Script
• Scheduling a Job

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Questions
t [phone] [phone] f (613)
232-0127
Level Platforms 36 Antares Drive, Suite
500 Ottawa, Ontario Canada K2E 7W5 training_at_levelp
latforms.com
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