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Welcome to BT Tower
2
Welcome to Stirling Castle
3
BT Wide Area Networks Fit for Business

• Alex Salour,
• General Manager, BT Corporate Sales

4
BT Wide Area Networks Fit for Business

• David Roy
• General Manager, BT Corporate Sales

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Domestics

• Fires Alarm
• Facilities
• Please Mute Mobiles
• Feedback Please

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The BT Tower

• Opened in 1965 at a cost of 2.5 Million
• 189 meters high
• 2 Telephone Exchanges
• Network Management Centre
• Nerve centre of BT Broadcast Services
• 1 million TV switching operations per year
• Until late 80s covered by Official Secrets Act

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The Network is your business platform
Unified service management
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Objectives for this morning

• How the network has become the pivotal
  platform on which businesses run
• How BTs new Access technologies can make this
  platform better, faster and cheaper than ever
  before
• How the performance and reliability of BTs
  network differs from our competitors
• How our reporting and monitoring help you get the
  most from your network
• The importance of securing and optimising your
  network

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Agenda

• Welcome
• BTs 21st Century Network Julie Harmer
• Whats new, and what does
• it mean for you? John Nash
• Break
• BTs WAN Services Explained Peter Sealey
• Service Management Chas ?
• WAN Optimisation Peter Sealey
• Data Security Jeff Finch
• Summary
• Showcase, Networking Lunch
• 14.00 Event Closes

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BTs 21st Century Network

• Julie Harmer
• Chief ICT Strategist, BT Innovate Design

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Outline

• Drivers for 21CN
• 21CN vision
• 21CN network
• Portfolio transformation
• 21CN innovation

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The 21st century global dynamic
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Our 21CN Vision
21CN is a world leading platform for
software-driven innovation - by BT, our customers
and our partners
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21CN Global IP
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21CN Broadband The Mixed Economy
CopperUp to 24Mbit/s
Copper
Cabinet
Fibre to the cabinet Up to 40Mbit/s with
improved upstream rates
Copper
Fibre
Fibre to the premiseUp to 100Mbit/s with
improved upstream rates
Fibre
MobileUp to 7.2Mbit/s and beyond
Mobile Network
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UK Access scenarios
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21CN SOI platform
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21st Century Innovation
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Summary

• The 21CN provides a new infrastructure to do
  business over
• Software driven to enable innovation, control and
  agility
• Offers benefits for businesses of all sizes
• Already providing customer services
• Faster, more reliable, broadband options
• Secure, local, access for Wide Area Network
  services

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Whats new, and what does it mean to you?

• John Nash

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Our World is changing
Business applications (CRM, billing, payroll)
Collaboration(email, instant messaging,
conferencing and screen sharing) Cost saving
tools(Virtualisation)
in an increasingly competitive world where
information is expanding and speed is critical
  To partners and suppliers (extranets) To
customers (web, email, voice) To employees
(wherever they are)
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The Network at the heart of your business
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What does BT offer
Site to site connectivity
Network service
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Capability, performance and service
Unified service management
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Why BT is the right choice for you
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Break
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Welcome Back
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BTs WAN services explained

• Peter Sealey

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The Network is your business platform
Unified service management
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The Network is your business platform
Unified service management
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What does our 21CN roll out mean to you?
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Market leading UK coverage

• More of your sites can enjoy faster,
  better, cheaper access
• October 2008
• 106 core and access PoPs
• April 2009
• 614 access oPs
• February 2010
• 780 Access PoPs
• April 2010
• 821 access PoPs
• 106 core access PoPs
• Coverage using Standard Ethernet deliveries

PoPs Points of Presence
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21CN PoPs
And we are not stopping there
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We do this Globally too

• 174 Countries and growing
• Bandwidth options from 64k to 1Gigabit
• 1,250 PoPs 65,000 ports Worldwide
• Further coverage using local carrier or Internet
  Access

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Translating technology into Services

• These new 21CN access options are available for
• IP VPN (MPLS) networks
• Ethernet networks
• Internet VPN networks
• Business grade Internet Services
• DIY, Wires only or Managed service options
• Light touch or sophisticated management options

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High performance, high reliability core network
Unified service management
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High performance, high reliability core network

• 21CN access simply connects your premises to the
  exchange
• You need a core network behind it to connect your
  sites
• Not all core networks are the same
• BTs core network is high performance highly
  reliable
• Uses carrier grade infrastructure
• Has massive bandwidth
• Has massive redundancy
• It supports IP VPN, Ethernet Internet services
• Annual investment of 100m

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The difference its what you cant see.!

• One is 16,575 the other 20,880
• Can you tell the difference?
• 
  John Cooper Works
• They look the same but one will easily out
  perform the other
• If performance matters

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The Technical Difference Core Network
Performance

• Built around Carrier Class Routers
• High Performance support for STM-1, STM-4,
  STM-16,STM64, GigE and 10GigE ports in the
  backbone and access
• High Density support for dense aggregation of
  customer ports on channelised interfaces lower
  cost per port
• High Network Availability through        -
  Support for Non-Stop Forwarding and Stateful
  Switch Over NSF/SSO
•         - Support for Non-Stop Routing NSR
  
• Resilient Access support via
• - OSPF, IBGP Support
• Open Standards routing protocols
• 6 levels of CoS not just at the edge but
  supported across the Core

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The Business Difference Service Performance

• You're not putting all your eggs in one basket!
• Our Investment Expertise means
• Less Risk to your business
• Better return on investment
• Performance your users can experience
• Support when you need it
• Backed by a Service Level Agreement covering
• Delivery
• Availability and
• Core Network performance
• Excellent Value for money

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Why BTs network is better
Situation Implication Impact Impact
Single Network No Multiple third party networks No Multiple Network Operational Systems Carrier Grade Equipment 50 Resilient Core Switching PoPs Less hops Less routers/Switches less failure points Less complexity Easier to find faults Less to provision Less suppliers to wait for on provision Less suppliers to rely on for fixes Performance Less latency
Single Network No Multiple third party networks No Multiple Network Operational Systems Carrier Grade Equipment 50 Resilient Core Switching PoPs Less hops Less routers/Switches less failure points Less complexity Easier to find faults Less to provision Less suppliers to wait for on provision Less suppliers to rely on for fixes Performance Less jitter
Single Network No Multiple third party networks No Multiple Network Operational Systems Carrier Grade Equipment 50 Resilient Core Switching PoPs Less hops Less routers/Switches less failure points Less complexity Easier to find faults Less to provision Less suppliers to wait for on provision Less suppliers to rely on for fixes Reliability Less faults
Single Network No Multiple third party networks No Multiple Network Operational Systems Carrier Grade Equipment 50 Resilient Core Switching PoPs Less hops Less routers/Switches less failure points Less complexity Easier to find faults Less to provision Less suppliers to wait for on provision Less suppliers to rely on for fixes Reliability Quicker to fix
Single Network No Multiple third party networks No Multiple Network Operational Systems Carrier Grade Equipment 50 Resilient Core Switching PoPs Less hops Less routers/Switches less failure points Less complexity Easier to find faults Less to provision Less suppliers to wait for on provision Less suppliers to rely on for fixes Reliability More service credit
Single Network No Multiple third party networks No Multiple Network Operational Systems Carrier Grade Equipment 50 Resilient Core Switching PoPs Less hops Less routers/Switches less failure points Less complexity Easier to find faults Less to provision Less suppliers to wait for on provision Less suppliers to rely on for fixes Reliability Less Small print
Single Network No Multiple third party networks No Multiple Network Operational Systems Carrier Grade Equipment 50 Resilient Core Switching PoPs Less hops Less routers/Switches less failure points Less complexity Easier to find faults Less to provision Less suppliers to wait for on provision Less suppliers to rely on for fixes Provision Less Orders in delay
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The Network is your business platform
Unified service management
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The Difference - BTs IP VPN (MPLS) Pedigree

• Helped Cisco Develop MPLS
• First to launch MPLS in the UK
• First to launch an MPLS network with Class of
  Service
• 2,500 customers with 70,000 connections
• 3,000 new connections per month
• 21CN Compatibility
• More Cisco Accredited engineers than Cisco

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Long recognised for WAN Excellence Worldwide

• 2008 - Telemark Platinum Award for Global VPN
  Customer Satisfaction
• 2007 - Best Customer Care Award in the World
  Communication Awards
• 2007 - Leader on Gartners Magic Quadrant
  for Global Network Service Providers
• 2007 - Best Worldwide Brand for Global Data
  Virtual Private Services from Telemark
• 2007 - Leader category for Global WANs in
  Forrester's WAVE report 
• 2006 - Frost and Sullivans Service Leadership
  Award
• 2006 - Frost and Sullivans Award for Industry
  Innovation and Advancement
• 2005 -  World Communication Awards Best Global
  Carrier 
• 2004 and 2005 Gartner's Magic Quadrant Report
  Leader of European Networks

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The Network is your business platform
Unified service management
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The Difference - BTs Ethernet Pedigree

• More than 33,000 services already provided
• Largest wholly owned Next Generation Network in
  the UK
• 821 PoPs available
• Options for both Copper and fibre optic
  deliveries
• Road map which includes
• Larger Bandwidths
• Enhanced resilience options
• Enhanced customer experience via web based portal
  
• Any to Any VPLS option
• International reach
• Multiple services over a single access connection

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The Network is your business platform
Unified service management
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The Difference Internet VPN

• BTnet
• Business Grade Internet access
• On net performance similar to MPLS but without
  CoS
• Targeted 100 availability
• Backed by Industry leading SLA
• Now the UKs network of choice Market Leader
  for Internet
• Also available on an International Basis as BT IA

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The Network is your business platform
Unified service management
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Service Management

• Chas ???

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WAN Optimisation

• Peter Sealey

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The Network is your business platform
Unified service management
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What is WAN Optimisation?
CIFS/ MAPI/ Notes/ FTP/ Web etc..)
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Customer Benefits

• LAN experience over the WAN and mobile network
• Cost savings (Infrastructure/ bandwidth)
• Prioritisation of applications
• Management Reporting
• Improved transaction times
• Improved server utilisation
• Improved productivity

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Working with BT to make WAN Optimisation work for
you

• BT is a leading provider of WANs in the UK
• BT also provides application level
  troubleshooting and WAN audits
• Optimisation for fixed offices, data centres and
  mobile employees
• Riverbed is a key BT partner for WAN
  Optimisation
• Managed and unmanaged options available
• WAN Optimisation is network-provider independent
• Fully supported technology trials available
• Finance options supported

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The Network is your business platform
Unified service management
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The Network is your business platform
Unified service management
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BT MobileXpress Internet Access anytime,
anyplace, anywhere
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The Network is your business platform
Unified service management
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SIP Trunking What is it?
TODAY
Public Telephony Network
External Voice Communications
Phone
Fixed channel interface ISDN2, ISDN30, PSTN
External Data Communications
Phone
Internet
Broadband/ BTnet/ VPN
Tomorrow
Telephony Breakout
Phone
SIP Telephony Provider
External Voice Communications
SIP
Internet/ IP Network
Broadband/ BTnet/ VPN
SIP
Phone
HTTP/ IP Data
SIP
External Data Communications
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SIP Market

• BT Drivers Telecoms Market transforming
• SIP trunks forecast to grow to 570k by end of
  2011 from 51k in 2009 (Illume Research, 2009)
• UK SIP spend - 195m pa to 574m by 2013 (IDC,
  2008)

• Customer Drivers for SIP uptake
• VoIP simplified with SIP technology
• Growth of IP networks and ubiquity of broadband
• Almost half of all PBX sales are IP

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BT IP Trunk
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BT IP Trunk
Timeline

• Phase 1 - SIP Trunk connections over BT Broadband

• Phase 2 - Assured Quality SIP Trunk connections
  via business grade IP services
• Sep 2010
• Via BTnet and MPLS
• All core portfolio BT PBXs
• IAD connectivity

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Network and Data Security

• Jeff Finch
• BT Engage IT

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Security Credentials

• BT
• 115k users, 180 countries, Servers gt65,000
• BT Negates an attack every 32 seconds
• Broad Security Portfolio and Capability.
• Symantec Key Partner/Supplier to BT
• Market leading security company for over 20 years
• Protects 99 of the Fortune 1000 enterprises.
• Leading Authority on Threats via Global
  Intelligence Network.

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Global Intelligence Network
Dublin, Ireland
Calgary, Alberta
Reading, England
Tokyo, Japan
San Francisco, CA
Alexandria, VA
Chengdu, China
Austin, TX
Culver City, CA
Taipei, Taiwan
Chennai, India
Pune, India
Sydney, AU
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The Changing Threat Landscape
Symantec Global Internet Threat Report Malicious
new threats
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Malware Trends
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Security

• What are the Threats?

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Topical Threat Trojan.Hydraq (Aurora)

• Text Book Spear Phishing Attack
• Targeted, Legitimate, User Intervention, Installs
  a Backdoor.
• Client Machine Capabilities
• Now It Belongs to the Bad Guys!
• Impacts on your Network and Business
• Traffic, Access, Attacks on others, Control
• Data/Information breach and loss.
• Examples
• TK Maxx 45m Credit Card records (3.8Bn)
  (v3.co.uk)
• Heartland Payment Services 100m Credit Card
  records

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What Next?

• Employ Defence in Depth Strategies.
• Multiple Overlapping, Mutually Supportive
  Technologies
• Review your Security Posture. Its the simple
  things!
• Managed or Outsourced Services vs. DIY
• Perpetual Licences Vs Subscription
• BT, BT Engage IT, Symantec and MessageLabs is a
  compelling Security partnership
• Speak to BT

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The BT Proposition

• Peter Sealey

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Summary

• How the network has become the pivotal
  platform on which businesses run.
• How BTs new Access technologies can make this
  platform better, faster and cheaper than ever
  before
• How the performance and reliability of BTs
  network differs from our competitors
• How our reporting and monitoring help you get the
  most from your network
• The importance of securing and optimising your
  network

74
BT Wide Area Networks Close

• Alex Salour,
• General Manager, BT Corporate Sales

75
BT Wide Area Networks Close

• David Roy
• General Manager, BT Corporate Sales

76
Thank You