Apollo Group, Inc. University of Phoenix

1
Apollo Group, Inc.University of Phoenix

• A Presentation Prepared for the
• U.S. Department of Education
• March 22, 2004

2
Our Analysis

• Enrollment Counselors identified in the DOE
  Program Review Appendices A and B
• Time Period
• FY 2000 through FY 2003
• Enrollment Job Classes
• EC1, EC2, and Senior EC
• Limitations
• Assumptions

3
Enrollment Counselor Data

• Personnel Evaluation Forms
• Performance Ratings
• Personnel Action Forms
• Hire, termination, and effective dates
• Job Classification
• Salary
• Location
• Transfers
• Stack Ranking reports for the fiscal years 1999
  through 2003
• Actual Annual Enrollments

4

• Our Findings

5
Salary and Enrollments
6
Salary and Enrollments
7
Salary and Enrollments
8
The Allegation

• In the case of On Line recruiters UOP
  calculates their salaries on the basis of one
  half of the number of students each recruiter
  enrolls in a six month period e.g., 90 students
  enrolled in six months equals 45,000 in salary.
• - U.S. Department of Education Program Review
  Report, p. 10

9
Salary and Online Enrollments
10
Salary and Online Enrollments
Salary versus Enrollments
Online Enrollment Counselors
(With A Line Representing Annual Enrollments
Determining Salary)
120,000
100,000
80,000
Salary ()
60,000
40,000
20,000
0
0
50
100
150
200
250
300
350
Annual Enrollments
11
The Allegation

• One recruiter said that it was common knowledge
  among recruiters that each enrollment is worth
  about 750 in annual salary.
• - U.S. Department of Education Program Review
  Report, p. 9

12
Salary and On Ground Enrollments
13
Salary and On Ground Enrollments
14
Salary Change and Enrollments Change
15
Salary Change and Enrollments Change
16
Percentage Change in Salary and Enrollments
(Compared to the Yearly Average)
17
Percentage Change in Salary and Enrollments
(Compared to the Yearly Average)
18
Salary Change and The Performance Ratings
19
Salary and Time with the University of Phoenix
20
Salary and Time with the University of Phoenix
21
Salary and Time with the University of Phoenix
22
Impact of Non-Enrollment Factors on Overall
Performance Rating