Big Time Consultants

1
Big Time Consultants

• Randel Alvey
• Brent Liberator
• Tien Tran
• Nectarios Tsolakis

2
Build-A-Bear Workshop

• What is Build-A-Bear?
• What is their Mission?
• The mission of Build-A-Bear is to promote
  creativity and encourages family entertainment in
  a fun and unique environment.
• Who is their Target Market?

3
Information Through Aesthetics

• Attention Getters
• Moving Bears
• Bright Colors
• Make People Look

4
Build-a-Bear

• Picture

5
Information Through Aesthetics

• Statements (colorfully written on walls)
• Friendship
• Relationship
• Day Care Environment
• Cut out Bears on Walls
• Toys (all Stuffed Bears)
• Santas Workshop (Happy Environment)

6
Interior DesignCustomer and Things

• Assembly Line
• Add-ons
• Upgrades
• You create it/ Give it Life
• Children Feel Important
• Feel/Be Creative
• Low Shelves
• Make Children Decisive

7
Information Flow

• U-shaped
• Pick me
• Hear me
• Stuff me
• Fluff me
• Dress me
• Name me
• Take me home

8
System Development Life Cycle (SDLC)

• Plan
• Pick Bear (Pick Me)
• Pick a Sound (Hear Me)
• Design
• Accessories

9
System Development Life Cycle

• Implantation
• Hear Me
• Stuff Me
• Fluff Me
• Dress Me
• Name Me

10
System Development Life Cycle

• Maintenance
• Get Certificate
• Guarantee
• Satisfaction Guarantee
• Lifetime Paw Pass

11
Lifetime Paw Pass
12
Customer Interaction

• Create Relationship
• Create Culture
• Interaction
• Personalization
• Customization

13
Employee Interaction

• Attitude
• Customer Interaction
• Dress Code
• Colorful - Green, Blue, Yellow, Red
• Antennas
• Friendly/Fun

14
Conclusion

• Exterior and Aesthetics
• Interior Environment
• Assembly Line/U-shape
• Employees
• Choices/Accessories
• Reflects SDLC
• Successful Business