WAOL Advisory Group Meeting

1
WAOL Advisory Group Meeting

• Monday, May 18, 2009

2
Agenda

• UpdatesPlease bring your news or issues
• Spring Issues
• ANGEL conference
• Blackboard clean upJune 30 is closer than you
  think
• New ANGEL Admin Workgroup
• Next meeting Monday, June 1

3
Updates

• Update on 7.4
• Work group on LOR

4
Spring Issues

• Domain bleed fix

5
ANGEL Conference
6
Blackboard Clean Up

• Everything off by June 30, 2009
• Faculty resources on waol.org
• Move to new data center

7
Admin Work Group Change

• Group sets and manages the agenda
• ANGEL work space
• Skipping Memorial Daynext meeting June 8
• What else?

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What Are the Take-Aways From This Meeting?

• ?

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Next meeting

• June 1, 2009, 1100 to noon on Elluminate
• recordings and information on this web site
• http//waol.org/faculty_and_staff/WAOLAdvisory.asp
  x
• Please forward invitations to others on your
  campus who might be interested.

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Review Slides
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Getting Students into ANGEL

• WAOL Process
• everybody through Spring 09 by college choice
  after that
• Manual - do it "by hand
• College ANGEL Admin after training
• WAOL does not do this
• ANGEL Enrollment Wizard
• SMS-ANGEL Integration
• pilot Summer 09 available Fall 09

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ANGEL Enrollment Wizard

• Files of Student Accounts Enrollments
• Load as often as you need
• Can be independent of SMS

•  

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Sample File

• COURSE_ID      Login        
  PwdFirstLast 
• CASCADIA_S09101CSEC1guest101Csec1101cGuestAcco
  unt
• CASCADIA_S09104CSEC1guest104Csec1104cGuestAcco
  unt
• CASCADIA_S09117CSEC1guest117Csec1117cGuestAcco
  unt
• ... 
•  
•  
•  

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Wizard - Text File Columns
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Wizard - Other Settings

•  

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Wizard - Account creation

•  

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SMS-ANGEL Integration

• Scheduled updates of ANGEL, uses SMS data
• Accounts
• Course Shells
• Enrollments
• Piggybacks on Degree Audit  (Minisoft OLE-DB
  driver)
• Configured by ELC, using new pages on WAOL.org
• Available Fall 2009

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SMS-ANGEL Processes and Flow

•  

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SMS-ANGEL  Schedule

•  

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SMS-ANGEL  Courses
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SMS-ANGEL  Enrollments

•  

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SMS-ANGEL  Accounts
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SMS-ANGEL Integration

• What else? 
•  
•  
• Project Information 
• Connie Broughton
• cbroughton_at_sbctc.edu
• Technical Questions 
• Paul Kreemer
• pkreemer_at_cis.ctc.edu

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New WAOL Cost Model Approved

• New model 4 per active user per quarter
  (unlimited use per user)
• Starting Winter 09both Blackboard and ANGEL
  users
• College determines local fees for students and
  local budget processes
• Details http//waol.org/faculty_and_staff/WAOLcost
  Model.aspx

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WAOL Technical Support

• http//www.waol.org/general_info/help_desk.aspx

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Presidium Protocol

• WAOL will keep the current toll-free phone
  number  for Presidium  866-425-8412.  Presidium
  will follow a single protocol for any user who
  approaches them through either that number or
  through the WAOL Help Desk http//www.waol.org/gen
  eral_info/help_desk.aspx
• If a college wants to have its own phone number,
  college branding in the help desk or a different
  protocol, the college will need to write a
  contract with Presidium for that service. 
  Presidium estimates that will cost a college
  about 12,000 per year.
• The protocol is editable at any time.  We will
  work through the WAOL Advisory Group to refine
  and change as needed to make sure we are
  providing the best service we can.

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Presidium (cont)

• Since Presidium staff will not have access to any
  colleges records, any account status questions
  or problems will be referred back to the
  enrolling or hiring college.  Presidium will not
  create, delete, enable or disable any user
  accounts without direct permission.
• Presidium will send students to this page to find
  the correct person at the college for help. 
  Colleges are responsible to keep this information
  updated through their ELC MyWAOL account. 
• http//www.waol.org/current_students/student_servi
  ces.asp
• We do not know yet how we will share reports and
  access with college staff. 
• WAOL will be changing the calendar page to show
  all colleges start-stop dates.
• http//waol.org/info/currentquarter/variableStartS
  topDateReport.asp

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WAOL Technical Support

• During business hours call our office
  (888-580-9011) or email one of us, and we'll try
  to help or pass the question along to the right
  person.
• Or write wa-online_at_ctc.edu
• For direct faculty support
• Boyoung Chae bchae_at_sbctc.edu
• Jesse Sims jsims_at_lowercolumbia.edu

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Training Update

• Materials and training opportunities
  http//www.waol.org/faculty_and_staff/angelSupport
  .aspx
• Please send us any feedback on these materials
• wa-online_at_ctc.edu
• If you have other materials or opportunities to
  share, please let us know and well post.
• Additional materials
• Training/orientation sessions in Elluminate
• Regional face-to-face training

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Expert Support for Faculty

• Boyoung Chae bchae_at_sbctc.edu
• Jesse Sims half-time through Lower Columbia
  College and half-time through Pierce
• THANK YOU, Scott and Ed!
• Jesse will work individually with instructors and
  provide advanced ANGEL expertise.
• jsims_at_lowercolumbia.edu

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ANGEL Admin Work Group

• Now meeting on alternate Mondays during this time
  1100 to noon
• Anyone welcome
• We have discussed the Service Level Agreement and
  Presidium protocol
• Add agenda items by emailing cbroughton_at_sbctc.edu

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ANGEL Admin Online Training

• SB pays for one seat for the person who will be
  the ANGEL named administrator
• 4-weeks, completely online
• Register by emailing cbroughton_at_sbctc.edu
• Additional training 500
• Additional named administrators 500/yr
• Next sessions
• March 23
• April 6
• April 20

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College Domain Admin Access to WAOL ANGEL Dev
Server

• For training class exercises
• Will receive a welcome email from WAOL ANGEL dev
  server
• The dev server does NOT mirror the production
  server
• College domain admins will have full system
  administrator access that will allow them to do
  things on dev that they cannot do on production
• Dev server not safe place

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College Implementation - Activities

• Training - ANGEL Administrator (1 enrollment per
  college)
• Self-paced for 4 weeks
• Typically requires 15-30 hours of seat time
• Monitored for two weeks by ANGEL Learning Trainer
• Additional two weeks for review and practice
• Additional enrollment can be purchased

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ANGEL Implementation Consultation

• Set up your domain
• Complete online admin training and create an
  ANGEL support center account (SBCTC contract pays
  for one per college.)
• Plan with appropriate people on your campus.
• Tell WAOL when you want to begin to use your
  eight hours with ANGEL. cbroughton_at_sbctc.edu
• ANGEL requires 30 days notice to begin.

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ANGEL Implementation Hours

• ANGEL requires 30 days notice to begin
• Schedule your hours through cbroughton_at_sbctc.edu
• See ANGEL KickOff slides for details
• https//www.waol.org/faculty_and_staff/angelMigrat
  ion.aspx

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