Lecture 02 Teams

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Lecture 02 - Teams

• Please sit with your team
• Bring your LF safety certification cards to class
  on ???
• Prerequisite check
• Circulate attendance sheet
• Quiz 1 on Chapter 1
• Space Survival
• Lecture 01 (fast)
• Lecture 02 (even faster)

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SPACE SURVIVAL - Team Building Exercise

• Step 1 Each person is to individually rank each
  item. 1 is most important 15 is least
  important. Do not discuss the situation or the
  task until each member has finished the
  individual ranking.
• Step 2 Rank order the 15 items as a team. Once
  discussion begins do not change your individual
  ranking.

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SPACE SURVIVAL - Team Building Exercise
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• Lecture 01

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Did your study room designfollow the general
process?
Planning
Concept Development
System Level Design
Detail Design
Test and Refine
Production
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Why use a structured approach for design? Doesnt
that stifle creativity?

• The larger the project team, the more essential a
  structured approach becomes.
• Makes the decision process explicit and
  understandable, encourages buy-in from all
  parties
• Serves as a checklist to make sure that important
  items are not forgotten
• Is largely self-documenting

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The Process Of Design(may not be as structured
as it looks)
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Early Decisions in the Design ProcessAre the
Most Critical
100
Planning
Conceptual Design
of Product Cost Committed
Detailed Design
50
Time
ref. The Mechanical Design Process, by D. Ullman
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Changes Become More Costlyas Time Passes
Ref. Fundamentals of Engineering Design, by Barry
Hyman
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Cost of the Actual Design Effort Is Modest,but
Effects on the Final Cost Are Enormous
OVERHEAD
LABOR
MATERIAL
DESIGN
ref. The Mechanical Design Process, by D. Ullman
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Real-world Design

• Part art, part method
• A decision-making process
• Dealing with ambiguity, multiple solutions,
  people, non-technical issues
• Cross-functional (multi-disciplinary)
• Requires teamwork

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Teams

• A team is a group of individuals who share mutual
  respect and are actively pursuing a common goal.
• Individuals
• Respect
• Pursue
• Common goal

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Effective Teams Need Individuals

• A mixture of individual temperaments
• Myers-Briggs
• Keirsey on-line
• A mixture of technical skills
• Individual preparation is essential
• Individual follow-up is essential
• Individual buy-in is essential
• Conflict can be constructive

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Then Why Use Teams?

• The overall performance of a real team is
  significantly better than the sum of individual
  contributions.
• We will try this later today with the Space
  Survival exercise.

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Team Building

• Forming
• Acquainted, anxiety, accepted, challenge limits
• Storming
• Defensive, challenge leader, negativism, play it
  safe or get involved ?
• Norming
• Share, bonding, risk taking, trust, challenge
  each other, understanding
• Performing
• Full trust, free expression, mutual innovation,
  challenge the group, RESPECT

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Team Contract

• Addresses issues often encountered when working
  in a team before they cause problems
• Examples
• Boeing
• Ingersoll-Rand
• ASD (ME 415)

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Team Code of Cooperation

• EVERY member is responsible for the team's
  progress and success.
• Attend all sessions and be on time.
• Listen to and show respect for the contributions
  of other members be an active listener.
• Criticize ideas, not persons.
• Resolve conflicts constructively.
• Pay attention, Avoid disruptive side
  conversations, Only one person speaks at a time.
• Everyone participates -- no one dominates.
• Be succinct, avoid long anecdotes and examples.
• No rank in the room.
• Attend to your personal comfort needs at any time
  but minimize team disruption.
• HAVE FUN.

Adapted from the Boeing Commercial Airplane Group
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Team Roles

• Team Leader
• Leads team through problem solving process
• Prepares agenda in advance of each team meeting
• Provides structure and guidance to allow maximum
  participation
• Influences team decisions equally with team
  members
• Time Keeper
• Assures that the team stays on its time budget
  for various tasks during the meeting
• Recorder
• Writes down all ideas and material generated
  during the meeting
• Generates action items and circle/dot chart
• Sends documentation after the meeting
• Gatekeeper
• Assures that all members are participating
• Facilitator
• Suggests alternative methods and procedures
• Assures understanding of the team process
• Remains neutral
• Monitors the process rather than the task

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Team Meetings

• Over 19 million meetings take place every day in
  the U.S.
• People spend over half their working life
  conducting, attending, preparing for and
  following up on meetings
• Almost 1/2 of all meetings are considered
  unnecessary by the people who attend
• Good teamwork requires effective meetings

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Good Agenda

• Prioritized with important tasks first
• Distributed well in advance of meeting
• Reviewed at beginning of meeting
• Includes tabled tasks from prior meeting
• Identifies responsibility for particular tasks
• Provides time estimate for each task
• Developed at the end of the prior meeting

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Meeting Planner (on ANGEL under Team Building)
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Circle-Dot Chart
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Process Check
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Pitfalls to Avoid

• Late arrival, no-shows
• Poor advance preparation
• Team leader, individuals
• Process
• Active involvement by only 1 or 2 people
  resulting in lack of confidence and commitment by
  the others
• Tasks
• Failure to recognize ownership of action items
• Failure to track completion of action items
• Tracking
• Poor history of assigned / completed / tabled

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Anticipating Problems

• Strong Facilitator
• Make team members aware of behaviors that detract
  from team effectiveness
• late, eating, cell phone, secondary activity
• Develop strategies for addressing potential
  teaming problems (Team Contract)
• Team checkup (on ANGEL under Team Building)

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Example of Team Effectiveness

• Solve a problem individually
• Share your individual solutions
• Generate a team solution
• Compare your answer to the experts
• Which produces a superior result?
• Individual
• Team

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For Next Class

• Develop your team contract
• Identify critical issues to teams success
• Provide procedures to handle the issues
• All team members sign off on it
• Tape into your journals and bring to class on 9/5
• Bring LF safety certification card to class on
  ???
• Read Chapters 4 and 5
• Quiz 2 on F 9/7